Solihull Residential Lettings Limited, Solihull

Our representatives are trained and equipped to assist tenants find properties to rent that will meet their needs.

We understand that this can be a stressful time and will go above and beyond to ensure we make the process as easy as possible.

By taking the time to understand your requirement in depth, we will ensure we take you to view the right properties, arranging viewings at a time to suit you including evenings and weekends.

During the viewing you will be accompanied by one of our representatives, who will be able to provide advice and answer any questions you may have.

Rents are normally quoted on a calendar month basis and in addition, tenants are normally responsible for council tax, gas, electricity, water.

Should you wish to apply for a property, you will need to complete our online application form after reading our terms and conditions.

Professionalism and Commitment to Compliance

Membership of our professional body the Association of Residential Letting Agent Propertymark provides you with the confidence you seek ensuring:

Qualifications and Training

Apart from complying with their regulations and codes of practice, being trained and qualified are prerequisite of membership with Association of Residential Letting Agent Propertymark

Continual professional development

We are required to undertake regular training to maintain our accreditation.

Consumer Rights Act 2015

Our terms of business, tenancy agreements, practices and procedures are fully compliant with the Consumer Rights Act 2015.

National Trading Standards

Our terms of business, tenancy agreements, practices and procedures are fully compliant with the approved code set by National Trading Standards

The Property Ombudsman

We are members of The Property Ombudsman Approved Redress Scheme, and are committed to complying with their Codes of Practice.

Propertymark Client Money Protection Scheme.

We are required to submit independently audited financial accounts to the Association of Residential Letting Agent Propertymark, the approval of which allows us to offer security against the misappropriation of funds through the Propertymark Client Money Protection Scheme. All funds received by us are bonded and protected up to a value of £500000.

Data Protection Act 2018

We are registered with and approved by the Information

Commissioners Office as we comply with UK General Data Protection Regulation (UK GDPR) enshrined in our published Privacy Policy.

Professional Indemnity insurance

Whilst we hope never to have need of it we are comprehensively insured for professional negligence up to a value of £1000000.

In accordance with the  we levy a charge in the following circumstances

Novation, Variation of Assignment of Contract

Fee £50 including VAT

Surrender of Tenancy

Fee Landlords re letting costs

Plus

All rent outstanding until a new tenant is found.

Lost Keys and Security Devices

To replace lost keys or other security devices.

Fee Cost of Item plus £15 including VAT per hour to cover labour charge in facilitating this.

Lock Replacement

Where a lock needs to be changed as a result of the keys or security device being lost

Fee Cost of locksmith supplying and fitting new lock plus replacement keys for Tenant, Landlord any other persons requiring keys

Unpaid Rent

Fee Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent where rent is 14 days overdue.

Utilities

Fee for standing charge and consumption of water, sewerage, gas, fossil fuel and electricity

Communication Services

Fee for standing charge and usage of telephones, broadband and satellite television