User Guide

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Manchester Southern Gateway

  • paragraph

    We have been prominent in the City Centre since the year 2000 and our flagship Southern Gateway Office is one of the most recognisable brands in Manchester. Occupied by 6 full time Lettings Staff and headed by a energetic and competitive Lettings Manager, Samantha Williams, this team cannot be beaten in regards to experience and commitment.

    With many popular property developments in the Southern Gateway area of Manchester and with it boasting the huge new HOME leisure development with cinemas, theatres, galleries, bars and restaurants, there is certainly a lot going on. Located near to Oxford Road and Manchester University, it's a popular area for students and graduates.

    Get in touch with our Sales or Lettings teams and let us take the hassle out of selling or renting your property!

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User Guide

Title

LANDLORDS

  • paragraph

    When it comes to renting your property, our rentals and property management teams work smarter and harder to deliver outstanding service.

    Our friendly team at Thornley Groves will help you along your property rental journey with relevant, expert advice and locally tailored information.

    But, how does Thornley Groves go about renting your property?

    Rental value

    Thornley Groves will provide realistic and achievable advice as to the current rental value of your property, taking into account your own circumstances, the current market and the demand for properties like yours.

    We will always explain how we arrive at our valuation and provide comparable evidence of recent lettings.

    We will tell you there and then what our recommendations are and will confirm this in writing.

    How will Thornley Groves promote my property?

    We attract hundreds of enquiries every week from prospective tenants. Our market share in the areas we operate, together with our network of high profile branches, means that we are often a natural first port of call for tenants actively seeking a home to rent.

    We have quality properties that are well presented and easy to view - this attracts quality tenants willing to pay premium prices.

    We make ourselves available to show tenants around suitable homes at times convenient to you - we always accompany viewers and never release keys.

    The Thornley Groves website is updated live throughout every day. Offering visitors the latest available stock; it is a reliable source of information that tenants looking to rent regularly return to.

    We also advertise all of our properties on all of the leading property portals guaranteeing your property maximum exposure.

    Selecting the right tenant for your property

    Selecting the right tenant for you is more important than just finding any tenant.

    At Thornley Groves we pride ourselves not only on the quality of our properties but on the quality of our tenants.

    We qualify every prospective tenant, check their credit record, take Landlord and Employer references.

    Keeping you informed

    Thornley Groves has built its reputation by keeping all our clients fully informed.

    From the day we list the property, feedback is essential if you are going to minimise the void periods and agree a rental.

    We'll report all viewers' comments and make recommendations on price, presentation and furnishings as we go along.

    Rental Payments

    Thornley Groves collect the first month's rent and deposit prior to the tenant moving in.

    Our fees are deducted and any remaining funds will be forwarded by electronic transfer and a statement of account will be provided by email.

    Then, if you instruct Thornley Groves to manage your rental property we will demand and collect rent for the tenant(s) monthly ongoing by standing order.

    We can also offer Rent and Legal Protection covering you for rental arrears and legal costs should the unlikely need arise to re-take possession of your property.

    About Management

    We are a well established estate agency that pride ourselves on excellent customer service for Tenants and Landlords alike. We manage a portfolio of around 2800 properties across North, South and City Centre Manchester. Our aim is to maximise and protect our Landlords' rental investment portfolios and at the same time deliver outstanding service to Tenants.

    The size of our managed property portfolio reflects our excellent working practices and customer service. If you would like to see first-hand what our customers say about us please take a look at reviews left on the independent review site Trustpilot.com or on the Testimonials Section of this Microsite.

    Our services are all encompassing from tenancy start to end including full inventory service, regular property inspections, end of tenancy check out reports, property maintenance, tenancy renewals, compliance certificates and checks, client accounts and rental arrears. We also offer additional services such as caretaking of empty properties between tenancies and overseeing and arranging property refurbishment upon request.

    Landlords and Tenants benefit from excellent customer service which is run by highly qualified Team Leaders and specialised Property Managers who are on hand to meet all their requirements. We aim to achieve the highest professional standards company wide and this is evidenced by our company image and ethos.

    If you are looking for a forward thinking, innovative and professional operation to care for your property then we are it!

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User Guide

Title

TENANCY INFORMATION

  • paragraph

    Found your dream home online? Give us a call and we will book a viewing to suit you!

    Our Lettings Consultants will step you through the process of renting your home so you have nothing to worry about!

    Once you have selected your property, you will need to be aware of the costs of renting it. So as well as paying the rent, you may also be required to make the following permitted payments.

    Permitted Payments

    Before the tenancy starts (payable to Thornley Groves 'the Agent')

    Holding Deposit (Reservation Fee): 1 week's rent.

    Security Deposit: 5 weeks' rent (6 weeks' rent on properties with rent more than £50,000 a year).

    During the tenancy (payable to the Agent):

    Payment of £50 inc. VAT (net £41.67) if you want to change the Tenancy Agreement (for example, adding a new person to the Tenancy).

    Payment of interest for the late payment of rent at a rate of 3 percent above Bank of England base rate.

    Payment of reasonably incurred costs for the loss of keys/security devices.

    Payment of any unpaid rent or other reasonable costs associated with your early termination of the Tenancy/breaking the contract.*

    *The Tenant will be required to give one month's notice & will be subject to paying the Landlord the equivalent of two month's rent, along with his reasonable costs incurred in identifying a replacement tenant.

    Other Permitted Payments

    Any other permitted payments, not included above, under the relevant legislation including contractual damages.

    Non-Housing Act Tenancies 1988 (e.g. Company Let Tenancy)

    Under new legislation, we are not permitted to charge fees to Tenants unless the Tenancy is a Non-Housing Act Tenancy, e.g a Company Tenancy. Therefore, we advise that you visit our 'Fees for Tenants' page on our website: https://www.thornleygroves.co.uk/fees-for-tenants/ which outlines exactly what charges will be applied when renting a Property.

    *Please note that we are unable to accept payment from American Express Credit Cards*

    Tenant Protection

    Thornley Groves is a member of the ARLA Client Money Protection Scheme (CMP), and a member of The Property Ombudsman (TPO), which is a redress scheme. You can find out more details on the agent's website or by contacting the agent directly.

    Please note that lettings agents are required by law to publish on their websites information for potential tenants about relevant fees, redress schemes and client money protection schemes (including the names of those schemes). Relevant fees must also be published on third party websites, such as Rightmove. For properties to rent in England, details of the agent's membership of any redress scheme and client money protection scheme must also be published with their fees on Rightmove. It is the agent's responsibility to ensure that all relevant information is provided to Rightmove and is up to date and accurate. If the relevant information does not appear here, the agent may have included it within the property description.

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    User Guide

    Title

    IT'S ALL ABOUT THE SERVICE!

    • Introduction

      Testimonials
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      We all love when something goes just right. Whether you are a Landlord, Vendor, Purchaser or Tenant, our teams across Manchester are working hard to make things as stress and trouble free as possible. When problems do arise you can count on everyone here working diligently to resolve them as quickly and painlessly as possible.

      TrustPilot provides independently-checked agent reviews for letting and estate agent branches throughout the UK. Below are some of the reviews our branches and departments have received through TrustPilot. For more information about TrustPilot and to see ALL our reviews, please visit our profile on their website: https://uk.trustpilot.com/review/thornleygroves.co.uk


    Testimonials from Tenants

    • Tenant Testimonial

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      Made me feel at ease ...
      "Tony from the Manchester branch was so helpful and talked us through every step. Made me feel at ease and was such a good guide when walking round the home that we did not need to ask questions as they were answered. Thank you."

    • Tenant Testimonial

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      Excellent service.
      "Excellent service. We had a very good experience renting our future flat with Thornley Groves. After being through some quite disappointing viewings with other agencies, we were pleased to meet Mr Tony Singh, a very passionate and professional letting agent. He made the whole process easy. Good job!"

    • Tenant Testimonial

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      I like the service ...
      "I like the service of Tony Singh (Estate agent) and they are quite fast in decision making. I would love to continue the good relationship with them."
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Thornley Groves, Manchester Southern Gateway. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Thornley Groves, Manchester Southern Gateway. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Thornley Groves, Manchester Southern Gateway. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Thornley Groves, Manchester Southern Gateway on 0161 245 1111.


    User Guide

    Title

    Manchester Southern Gateway

    • paragraph

      We have been prominent in the City Centre since the year 2000 and our flagship Southern Gateway Office is one of the most recognisable brands in Manchester. Occupied by 5 full time Sales Staff and headed by a bright and dynamic Sales Manager, Stephen Clayton, this team cannot be beaten in regards to experience and commitment.

      With many popular property developments in the Southern Gateway area of Manchester and with it boasting the huge new HOME leisure development with cinemas, theatres, galleries, bars and restaurants, there is certainly a lot going on. Located near to Oxford Road and Manchester University, it's a popular area for students and graduates.

      Get in touch with our Sales or Lettings teams and let us take the hassle out of selling or renting your property!

    Contact us

    Features

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    You can see the properties we're currently marketing for sale by clicking the button below:

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    User Guide

    Title

    CHOOSE TO SELL YOUR PROPERTY WITH US

    • paragraph

      When you come to instruct an agent to sell your property it's important that you do your homework to determine which agent would be the best match for you?

      A few questions to ask yourself could be:

      • What other homes is the Agent selling in your local area?
      • What types of properties are they selling?
      • How many similar homes to yours do they have for sale?
      • .... and most importantly, for roughly how much?

      Once you're equipped with these facts, then go and speak with your local High Street Agent, or call into their office, and put them to the test.

      Is their office welcoming and well presented? Do their Consultants meet you with a friendly, helpful and enthusiastic approach? Will the Agent give your property the widest possible exposure and market, where it will be seen by the most potential Purchasers? Do they know the local area and have experienced Consultants on hand to provide their knowledge and expertise? Will they be flexible and remain open in the evenings and on weekend to show buyers around your home?

      These are just some of the considerations you could give as a home owner when making the careful decision of which Agent would best represent you in the sale of your property.

      However, there is always the temptation to simply instruct an Agent based solely on the fact that they may by chance have the one property that you might be interested in buying regardless of any of the above mentioned tips.

      So, before you get enticed into taking what may appear to be the simplest and most direct course of action towards the sale of your property, it's still vitally important that you conduct your own due diligence. Invite three local Agents out to value your property and make the decision of why they would best suit the sale of your home and not the purchase of your potential onward property.

      With our excellent Consultants carefully managing the progression of your sale, if chains are formed, then we are more than adequately placed to control this process and liaise efficiently with all relevant parties.

      Why not put us to the test and complete our online form and request a free valuation of your home today? Alternatively, call one of our offices and speak with a friendly Consultant who will guide you through the registration process and arrange an appointment, which is convenient for you.

    Contact us

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    User Guide

    Title

    GUIDE TO BUYING YOUR HOME

    • paragraph

      Guide to buying your home

      Buying a house is an exciting time and whether it's your first home or your 100th investment property, it's still an exhilarating journey! Here are a few tips to get your prepared for the process:

      What is your Budget?

      The very first thing a buyer must consider when purchasing is budget and ensuring that there are cash funds or a mortgage in place, ready to proceed, when the right property comes up. We have a number of very helpful, independent brokers, from Lomond Mortgage Services, who offer free appointments and have access up to 90 lenders on the market! Our advisors will be able to provide you with a mortgage in principle with the best rates and will also confirm the exact budget you can search within.

      What kind of property are you looking for?

      There are a number of experienced Sales Consultants at Thornley Groves across our six offices, who are available to discuss your specific search criteria and provide you with details of various available properties that you may be interested in. Come into branch and we will match you up to a selection of appropriate homes which then you can chose to view!

      Viewings

      Our consultants will then arrange viewings at any of the properties you are interested in and provide any additional information you require. We are open more days and for longer than any of our competitors so we will be more than happy to work around your busy schedule.

      Making an Offer

      Once you have found your dream property, we will put the offer forward to the vendor and negotiate the sale price on your behalf, ensuring all parties are happy with the final price agreed.

      Solicitor

      We work very closely with various reputable solicitors' firms, who offer competitive rates and provide a superior service. Once the sale has been agreed, we can ask solicitors to provide you with a quote and then it is up to you to make the decision of who to instruct to progress your purchase!

      Picking your Lender

      Our financial advisors will then arrange an appointment with you to progress your mortgage application and decide on the best lender for your specific purchase, based on your financial position. Once you have decided on a suitable lender, your Broker will then advise you on what fees are payable. Usually the banks will request payment for the mortgage valuation from the outset upon submitting your full application.

      Searches

      Once your solicitor has been instructed, you will then need to pay for searches. These can cause a delay within the conveyancing process and the sooner they are paid for, the quicker the searches can be requested and the less delays you will encounter. Our Sales Consultants will also oversee the sale from the date it is agreed, up until completion. This will make the whole experience stress free!

      Once your solicitor has received search results, there may be a number of enquiries raised in relation to the property and the corresponding lease. The vendor's solicitor will then respond to these enquiries and once your solicitor receives a satisfactory response, they can provide the report for you to review.

      Signing the Contracts

      After reviewing the contract provided by your solicitor, you will need to sign the contract papers and return them to your solicitor.

      Exchange

      An exchange and completion date will then be set. If you are buying using cash funds, exchange and completion can take place simultaneously. However, if you are purchasing with a mortgage, you will need to transfer your deposit funds to your solicitor for exchange and they will then draw down funds from your lender in readiness for completion, which can take up to five working days.

      Picking up your Key!

      As soon as we have received confirmation from the solicitors that completion has taken place, our consultants will contact you to confirm and have your keys ready for collection.

      Congratulations, you have successfully bought your new home!

      Investor?

      If you are purchasing for investment, we offer a full letting and management service to help you get the best out of your property. We have a dedicated Lettings and Property Management Department, with specific teams of experts, dedicated to providing the best service to all landlords and offering the most competitive rates.

      Why not contact us today and allow us the opportunity to help you on your journey to buying, and put our skills to the test!

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    User Guide

    Title

    ADDITIONAL SERVICES

    • service

      Property Management

      We are a well established estate agency that pride ourselves on excellent customer service for Tenants and Landlords alike. We manage a portfolio of around 2800 properties across North, South and City Centre Manchester. Our aim is to maximise and protect our Landlords' rental investment portfolios and at the same time deliver outstanding service to Tenants. 

      The size of our managed property portfolio reflects our excellent working practices and customer service. If you would like to see first-hand what our customers say about us please take a look at reviews left on the independent review site Trustpilot.com or on the Testimonials Section of this Microsite.

      Our services are all encompassing from tenancy start to end including full inventory service, regular property inspections, end of tenancy check out reports, property maintenance, tenancy renewals, compliance certificates and checks, client accounts and rental arrears. We also offer additional services such as caretaking of empty properties between tenancies and overseeing and arranging property refurbishment upon request.

      Landlords and Tenants benefit from excellent customer service which is run by highly qualified Team Leaders and specialised Property Managers who are on hand to meet all their requirements. We aim to achieve the highest professional standards company wide and this is evidenced by our company image and ethos.

      If you are looking for a forward thinking, innovative and professional operation to care for your property then we are it!

      Mortgage Services

      Lomond Mortgage Services provides expert mortgage advice to its customers. Our advice will be specifically tailored to your needs and circumstances, which could be for your first home, moving home, investing in property or remortgaging. Alongside mortgage advice we have financial experts who can provide advice on pensions and investments as well as asset protection.

      We are part of one of the UK's largest award winning mortgage and protection brokers and can offer you independent advice. As part of our mortgage advice service, we search 1,000s of different mortgages from a selection of lenders to find the right one for your circumstances and needs.

      Our team pride ourselves on our professional Premier Mortgage Service, which does not stop when the mortgage has completed. We continue to offer an ongoing service to our customers by advising them on family, home and income protection so that they are covered against the unexpected.

      Get in touch with our team today!

      Rent and Legal Protection

      When Tenants can't or won't pay, you are protected. Not only from rent arrears but also from any Tenancy breach giving us grounds for possession.

      What does our Rent and Legal Protection Service Cover?

      • Full rent protection for the total monthly rent, as listed in the Tenancy Agreement
      • Rent payable until vacant possession is obtained
      • Service of eviction notices to reclaim possession of the property
      • Legal costs to obtain possession of the property if the tenant fails to pay the rent
      • Total legal expenses up to a limit of £100,000
      • Defence costs if a tenant raises a counter claim during the eviction process
      • Covers breaches of the tenancy agreement by the tenant, including non-payment of rent and expired section 21 notices
      • Court attendance by a Legal Representative is included as part of the service *attendance by a Thornley Groves representative is charged as per our Charges and Fees for Landlords detailed on our website www.thornleygroves.co.uk/fees-for-landlords/
      • 75 Percent of the rent payable after vacant possession obtained until re-let, up to a maximum of 2 months
      • The service is fully transferrable to ensure continuous protection even when the tenants change (subject to satisfactory references)

      If you are interested in learning more about this option, please feel free to give us a call and we would be delighted to go through the finer details with you.

    Contact us
      User Guide

      Title

      IT'S ALL ABOUT THE SERVICE!

      • Introduction

        image cannot be displayed

        We all love when something goes just right. Whether you are a Landlord, Vendor, Purchaser or Tenant, our teams across Manchester are working hard to make things as stress and trouble free as possible. When problems do arise you can count on everyone here working diligently to resolve them as quickly and painlessly as possible.

        TrustPilot provides independently-checked agent reviews for letting and estate agent branches throughout the UK. Below are some of the reviews our branches and departments have received through TrustPilot. For more information about TrustPilot and to see ALL our reviews, please visit our profile on their website: https://uk.trustpilot.com/review/thornleygroves.co.uk

      Testimonials from Sellers

      • Seller Testimonial

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        FANTASTIC SERVICE
        "I just sold an apartment in Manchester city centre, had a great experience, I work in the industry myself and it was refreshing to get such a great service, everybody dealt with me along the way, Natasha, Natalie, Stephen , Chris. It was also good to bump into an old friend and colleague Stuart. Thanks for everybody hard work. Look forward to working with you again at some point."

      • Seller Testimonial

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        1st Class - Outstanding Service
        "Just sold our apartment in record time! A very big thank you to all the team at Thornley Groves at the Southern Gateway Branch, with special thanks to Chris Stevens, Natasha Conway, Stephen Clayton and everyone at the Office. Extra Big thanks to Chris for all his timely interactions such professionalism negotiating our sale from start to finish a true professional at all times with a speedy and efficient service from all the team. Staff very approachable nothing was too much trouble. We really didn't expect such excellence and professionalism and would highly recommend anyone wondering which agent to choose."

      • Seller Testimonial

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        Professional service
        "Very satisfied with the professional service provided by the Company. The offers to buy my apartment were received in a matter of weeks. In fact both offers were from 1st time buyers (so no chain). In fact, thanks to Chris Willey the second client offered an additional £5K to secure the sale. With regard to the administration team, I thought the service and empathy shown and demonstrated by Natalie Richards was outstanding. When she was away, Natasha Conway also provided excellent service both keeping me informed of up to date situation. Well done the whole team including the Sales Manager Stephen Clayton, who took the instruction initially."
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Thornley Groves, Manchester Southern Gateway. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Thornley Groves, Manchester Southern Gateway. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Thornley Groves, Manchester Southern Gateway. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Thornley Groves, Manchester Southern Gateway on 0161 245 1111.


      Welcome to Thornley Groves, Manchester Southern Gateway

      Title

      Find Us

      Branch address

      25 Whitworth Street West,
      Manchester,
      M1 5ND

      Get in touch

      Buying: 0161 468 0311  Local call rate
      Letting: 0161 468 4087  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Thornley Groves, Manchester Southern Gateway. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Thornley Groves, Manchester Southern Gateway. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Thornley Groves, Manchester Southern Gateway. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Thornley Groves, Manchester Southern Gateway on 0161 245 1111.