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User Guide

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    Waterfalls Lettings offer a stress free service within the Woking & West Byfleet areas, which starts with realistic and honest advice. We won't charge upfront fees and you'll receive a personal service (with working Partners dealing with you on a day to day basis), and our experienced team is on hand every step of the way to help you through the journey of letting. Once we've provided help and guidance on how to obtain the best possible price, we'll use every marketing tool available to ensure we capture the whole market. We match tenants to your property thoroughly, which avoids time wasters, and we'll give you frequent progress updates, tailored to suit you, as we market your property. Once let, our property management is second to none - with a team as experienced as ours there are few problems we haven't been able to overcome! Everything we do is geared towards making sure you'll experience a stress free, happy experience in letting your property. Our friendly teams are on hand to help. Don't stress... Think Waterfalls

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    First and foremost we provide customer service which is second to none in town.  Most of our business comes from repeat business or from word of mouth, and we are very proud of that achievement.  We are members of ARLA and founding members of the Ombudsman Scheme,  and always abide by their strict codes of conduct, giving our clients piece of mind and safeguard our clients deposits by using the Tenancy Deposit Scheme.
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User Guide

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Calling all landlords!

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    Looking for a professional rental service?
    Are you a professional landlord with a property portfolio? Or are you investing in property to let for the first time? Choosing a letting agent can be a minefield!

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    Expert and Professional Knowledge
    It matters which letting agent you rent through! Waterfalls are members of the Association of Residential Letting Agents (ARLA), so you're guaranteed a professional service for both landlords and tenants. We only employ the best people, all of whom have great local knowledge and are experienced in their field. With so much legislation involved in lettings, and with regulations changing all the time, it has never been so important to ensure that your agent is knowledgeable & experienced, with all the up-to-date information needed to make sure your let goes smoothly. We naturally abide by ARLA's strict codes of conduct.

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    Tailor Made Service
    Our service is tailor-made to your needs. We can take care of everything from marketing the property and finding a suitable tenant, through to rent collection and fully managing your property. No matter which service you choose, we will reference and credit-check the potential tenant and take care of the inventory too. That way you can sit back and relax and watch your investment work for you!

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    Management Service
    This is designed for those who wish to leave all maintenance, supervisory and administration tasks in the hands of Waterfalls Lettings. Our fully-managed clients benefit from quarterly property inspections and reports, plus any routine management matters; we'll even deal with any additional matters of redecoration, refurbishment and repair. We can also lodge and progress any relevant insurance claims. Upon change of tenancy we will arrange for the cleaning and repairs as necessary.

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    Investment Finder Service
    Acquiring residential property as an investment can be rewarding, giving a combination of rental income and capital growth, but finding the right property for rental investment can be a time-consuming and frustrating experience. We can give specialist advice on the acquisition of appropriate rental properties - this is designed to help investors through every stage of the acquisition process and to ensure that the purchase, letting and future management is carried out professionally and efficiently. Waterfalls Lettings terms are 1% + VAT of the purchase price for a successful acquisition.

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    Overseas Landlord Service
    Waterfalls offer a comprehensive management service for overseas Landlords. We'll make sure the property is inspected on a regular basis, you'll be kept fully informed of the condition of the property and whenever maintenance is required. We'll also advise on market condition on changeover of tenancies - all in the same way that we would if you were based in the UK.

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    Peace of Mind - Deposit Protection
    Our clients' deposits are protected by the TDS (Tenancy Deposit Scheme - a nationally recognised organisation), so rest assured your money is safe!
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User Guide

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Tenants Information

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    Tenancy Costs - Application/Reference
    When a suitable property to rent has been found, we will record the details of your offer and inform the Landlord. If your offer is accepted (subject to contract and satisfactory references) all persons over the age of eighteen will then complete a LETSURE referencing application form and provide photographic identification & proof of address. Passports, visas and work permits will be required for non-EU applicants. An administration fee of £144.00 including VAT per person is required to reserve the property and remove it from our available list (please note, this administration fee does not oblige the Landlord to let, nor does it create or constitute a Tenancy Agreement between the Tenant, Landlord or Landlord's Agent). The charge is levied towards costs for processing references and administration. Please note this fee is non-refundable should you wish to withdraw your offer or should we receive unsatisfactory references. If a Guarantor is required a further administration fee of £60.00 including VAT will be payable for processing references and preparing the Guarantor Agreement.

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    Deposit
    The equivalent of one and a half months rental is required, before the start of the tenancy, payable to Waterfalls in cleared funds (bankers draft, bank transfer or cash). If you have a pet, an additional half a month's rent may be charged as a pet deposit at the Landlord's discretion. The deposit will normally be held by us as stakeholders, but please check the Tenancy Agreement before signing the same. Should a dispute arise at the end of the tenancy, no monies can be released until both parties have agreed or a decision is made by the Tenancy Dispute Service. In most cases, however, where no dispute exists, the deposit will be returned (repaid by BACS) as soon as possible after the expiry of the tenancy.

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    Rent
    Payable monthly in advance unless separately negotiated by one Standing Order. Rent is paid from your bank account 3 days prior to your rent due day to ensure funds reach us/your Landlords account on the rent due day. The rent is not inclusive of any bills unless separately negotiated.

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    Tenancy Agreement
    Before the tenancy begins you will sign a Tenancy Agreement setting out the Landlord's and Tenant's obligations. A charge of £120.00 including VAT is made for the preparation of the Agreement. Please note all tenants named on the Tenancy Agreement must sign the necessary documentation before commencement of the Tenancy and keys will not be released until this is the case.

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    Check In
    The tenants are required to attend an inventory check in at the property where the keys will be released to you. The Tenants are responsible for the inventory clerk's 'check-in' charges, which start from £66.00 including VAT depending on the size of the property and whether it is unfurnished or furnished.

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    Renewal/Extension
    If the term of the original agreement is extended there will be a charge of £60.00 including VAT to cover the cost of preparing documentation, for each and every extension or renewal.

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    Check Out
    On expiry of the tenancy the inventory will be checked against the current state of the property to determine any damages. The Tenant is responsible for the inventory clerks 'check-out' charges, which start from £90.00 including VAT depending on the size of the property and whether it is unfurnished or furnished.

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    Additional Charges
    A 3% service charge will be added to all credit card and cash payments. An administration charge of £25 including VAT will be applied for all late payment of rent. If there is a change of tenant in a shared property only during the tenancy a fee of £300 including VAT will be charged. Should the tenant require additional copies of their tenancy agreement, check in, inventory or check out a cost of £15.00 including VAT will be charged for each copy. If a tenant requires Waterfalls to provide a reference for any future tenancy, there will be a charge of £25.00 including VAT.

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    Insurance
    It is a requirement that tenants insure their contents prior to the commencement of the tenancy as the Landlord's insurance policy will not cover any personal belongings or items of furniture or equipment belonging to the tenant.
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User Guide

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Meet our Team

  • Introduction

    Our Lettings Team
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    Our Lettings Team are a bunch of friendly hardworking individuals who work beautifully as a team.  They work as a close-nit unit with with each member of staff working together to ensure your property lets as quickly as possible, but most importantly, to the right tenant for you.  They thoroughly check out each tenant before their offers are put forward, and are able to confidently advise you whether the tenant is right for your property and your requirements.   Come in to see us at our Woking Branch or give us a call, we'd love to help you find the right tenant for you!

  • Team Member

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    Andrew Waterfall FNAEA MARLA - Director
    Andrew founded Waterfalls in 1992, and is always on hand for clients to talk to - he's still very hands-on with day-to-day estate agency work! Andrew is married; lives locally, enjoying walks with Max the dog over Horsell Common. He's also a motor racing enthusiast, supporting our local McLaren team, and has participated in motor racing himself many years ago - and he still enjoys taking his Lotus Elise around a track every now and then!

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    Natasha Fuoco MNAEA MARLA - Director
    Natasha has been with Waterfalls since 1997, and became a Partner in 2013. Before joining the firm she had a background in conveyancing, so is tremendously knowledgeable of the legal process surrounding a house move, and uses that knowledge & experience to solve all manner of potential house sale problems, sometimes before they even arise. Natasha lives locally with her husband and her children, and enjoys watching her sons play rugby and football most weekends - she's even been known to help run one of the teams!

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    Shona West FARLA - Associate Director
    Shona has over 20 years' experience in lettings, and has worked in a variety of towns, between Aldershot and Cobham. Shona has been with Waterfalls since we opened our doors for lettings back in 2008 and has headed up the department since then; the lettings business continues to grow from strength to strength under her expertise. Shona lives locally with her daughter and has a keen interest in sports and netball in particular.

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    Lyndsay Sargent - Property Manager
    Lyndsay has been with Waterfalls since 2011 and deals with the majority of our property management - she gets things done in super-fast time and is very personable while she's doing it! Lyndsay is always a big hit with our landlords and tenants alike, and a very popular member of staff. She lives locally with her partner and son.

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    Sue Edser - Senior Lettings Negotiator
    Sue is a popular and experienced member of the lettings team.  She previously worked for many years for a large lettings firm in Guildford and since joining our lettings team has proved popular with landlords and tenants alike.  Sue lives locally with her children.

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    Natasha Ellis - Lettings Negotiator
    Natasha is our newest member of the team, and is already popular.   Always smiling and always willing to help, Natasha is excellent at paring up tenants with properties.  Natasha grew up in Horsell and lives locally with her partner.

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    Rachael Hilderley - Lettings Administrator
    Rachael deals with our renewals and general administration.  She's always on top of paperwork and helps to ensure that our back office runs smoothly.  Rachael lives locally with her daughter.
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    User Guide

    Title

    Not all letting agents are the same!

    • Introduction

      Testamonials

    Testimonials from Landlords

    • Landlord Testimonial

      Efficient, professional, honest..

      We have been with Waterfalls in Woking since 2012 when we bought our first house through them. They (mainly Lyndsay Sargent, whom we cannot fault) now manage 2 of our rental properties in woking. They have always been efficient, professional, honest and all staff we have worked with have demonstrated excellent communication skills both via email and over the phone. We cannot recommend them enough for both sales and lettings.

      - Mr & Mrs T (Woking)

    Testimonials from Tenants

    • Tenant Testimonial

      Waterfalls stood out on so many levels
      We contacted several different estate agents when we were looking to move to the area and Waterfalls stood out on so many levels. We dealt with Shona West who was very knowledgeable, efficient and professional and she gave us the best help all through the process. She had the same high standards as us so made sure the house was in perfect condition for us to move in, and she managed to do so under very high time pressure. Everyone we have dealt with in their office since then have been brilliant too. Would highly recommend them!

    • Tenant Testimonial

      We are very lucky to have such a responsible agent
      Waterfalls Sales and Letting is such a pleasure to work with, we have been renting through them for the past 5 years. They took time to inspect every detail of the property when we entered; i.e. on behalf of the landlord and they kept inspecting frequently to ensure that the standards are kept high. From our perspective every request we raised with them was met successfully from repainting the property, replacing heaters that were not working to periodic plumbing issues and all was done in a timely manner. We are very lucky and happy to have such a responsible agency with high class staff like Lyndsay and Kate who puts a smile on your face in every conversation. They are highly recommended agency that we continue to work with upto now and beyond.
      - Mr V Macklenin(Woking)

    • Tenant Testimonial

      Honest, hands-on and fast reacting
      I can't speak highly enough of our experience with Lyndsay Sargent. We were first-time renters in the area and Lyndsay is always there to help and tell us about good locations for shopping and eating out. She is honest and hands-on always reacting fast to my calls or emails plus arranging the necessary people for repairs or other matters. I highly recommend Lyndsay as our person to go to in waterfalls, unfortunately we are moving out of our rented place but in the last 1.5 years the service was beyond perfect.
      - Mr Sarioglu (Knaphill)
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    Disclaimer

    The content on this Microsite has been uploaded by Waterfalls Sales & Lettings, Woking. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Waterfalls Sales & Lettings, Woking. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Waterfalls Sales & Lettings, Woking. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Waterfalls Sales & Lettings, Woking on 01483 773773.


    User Guide

    Title

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      Waterfalls Sales & Lettings offer a stress free service within the Woking & West Byfleet areas, and that starts with realistic and honest advice. We won't charge upfront fees and you'll receive a personal service (with working Partners Andrew Waterfall and Natasha Fuoco dealing with you on a day to day basis), while our experienced team is on hand every step of the way to help you through the journey of selling and letting. Once we've provided help and guidance on how to obtain the best possible price, we'll use every marketing tool available to ensure we capture the whole market. We match buyers and tenants to your property thoroughly, which avoids time wasters, and we'll give you frequent progress updates, tailored to suit you, as we market your property. Once sold, our sales progression is second to none - with a team as experienced as ours there are few problems we haven't been able to overcome! Everything we do is geared towards making sure you'll experience a stress free, happy experience in moving house. Our friendly teams are on hand to help. Don't stress... Think Waterfalls

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      Personal Service
      At Waterfalls, we offer a personal service, not usually found in estate agency today. We have working partners in each branch, who are very hands-on with clients. Our staff are always highly experienced, and are generally able to overcome any potential hurdles you might be faced with during the process of selling or renting.

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      Unique Feedback Services
      We offer a completely transparent service; our clients are able to log in securely via our website to see day-to-day marketing activity on their property, where their property is being advertised, how many hits their property is getting from our website, check when viewings have been arranged for, obtain feedback on those viewings, and once the property is sold, they can even see a summary of how the sale is progressing. This service is very useful to absent vendors/landlords and is increasingly popular with those clients who cannot take telephone calls due to busy schedules.

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      Marketing
      We always advertise in the local press with eye-catching advertisements, mainly with multiple internal and external photographs, showing each property off in the best possible light. We take care over what time of day we take external photographs to ensure that we are showing each property in its best light - literally! All our sales properties benefit from floorplans, no matter the size of flat or house. We also offer London marketing with newspaper advertising across central and south west London.schedules.

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      Strict Codes of Conduct
      We take customer service very seriously, which is why we are licensed agents, members of the National Association of Estate Agents (NAEA) and the Association of Residential Letting Agents (ARLA). All our senior members of staff are personal members of these organisations, as well as the firm itself. We are also founder members of the Ombudsman Scheme for Estate Agents; combined, these memberships provide buyers, sellers, landlords and tenants with the reassurance they need that they will receive only the best level of customer service. For landlords and tenants, we comply with the Tenancy Deposit Scheme (TDS), which means our tenants' deposits are safe and registered.
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    User Guide

    Title

    Selling your property

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      When it comes to selling your home, you'll find that we are different from usual estate agents. We've moved on from the 1990s stereotypical way of agency, and actually listen to our clients! Our pro-active service and customer-friendly approach is one of the reasons much of our business comes from personal recommendations, ensuring that the highest standards of service are the rule, not the exception.

      Peace of mind
      Like every estate agent, we're members of the OFT-approved Property Ombudsman Scheme to protect our customers. However we volunteered to be members of the scheme long before it was made compulsory. We're also members of the National Association of Estate Agents and naturally abide by its strict codes of conduct.

      Extensive Marketing
      Strategic marketing is crucial to a successful sale, and we'll advertise your property in all the right places. We're on all the effective major portals we need to be on to ensure that the net is as wide as possible, whilst also advertising on our own site, from which we receive a huge number of enquiries. We still also use the 'old faithful' newspaper medium too, which includes advertising in the London area to ensure that your house is seen out of our immediate area in print too. For country homes, Country Life is also available to our clients, as are the national newspapers.

      Discreet Marketing
      If you'd rather a more low-key approach, we can offer discreet marketing whereby your property won't be seen by the world at large (or your friends, family or neighbours!). But you'll still benefit from our extensive mailing list - we've always got over a thousand people looking to move in the Woking and West Byfleet areas at any given time. Our superb sales team will instinctively know who would be suitable for your home without having to rely upon the large property portals and external advertising to secure a buyer for you.

      Great Photography
      Often overlooked by many estate agents, we believe it is important to take the time and effort to get your photographs just right. Good photography is essential, which is why our senior staff have all received professional training, so you can expect quality pictures that make your home stand out from the crowd.

      Sales Particulars
      We always produce the best possible particulars, with a detailed and eloquent description of the property and its layout. In addition to many high quality photographs and a floorplan, we can also include an aerial image if suitable. We will work with you on this to ensure that you are happy with the final proof.

      Sales Progression
      This is a huge factor that can determine whether you have a successful sale - or not. When a sale is agreed, you will have a dedicated senior member of staff who will be looking after your sale, and you will be provided with regular updates, along with additional contact when the sale requires extra help. Because our team is highly experienced, we experience far fewer fall-throughs than the industry norm.

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    User Guide

    Title

    Choose your area carefully

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      Houses for Sale in Woking and West Byfleet

      Finding houses for sale in Woking with Waterfalls couldn't be easier. Use the Quicksearch on the left to find a home within minutes of it coming onto the market. Our Featured Property, and all our latest listings, are on the right!

      If you prefer the personal approach, please don't hesitate to phone us on the numbers below or pop into our Woking or West Byfleet offices. We'd love to discuss the kind of property you're looking for and look forward to showing you around some beautiful houses for sale.

      If you're a hands-on, web-savvy type then you'll soon find out why this site wins awards: You can search for houses for sale, see a slideshow, register your requirements with us, and when you're ready, book a viewing online - you can even download detailed plans of the property.

      Don't want to miss any houses for sale? Register on our website www.waterfalls.co.uk/account/ to be alerted as soon as a property in the Woking or West Byfleet area is added to the site which matches your criteria.

      Thank you for choosing Waterfalls Sales & Lettings.

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    User Guide

    Title

    Land & Homes

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      Our Land & New Homes Division headed by Andrew Waterfall is devoted to development and redevelopment and all that this entails.

      For single plots through to very large sites, if you have land to develop, advice is available at all stages from:
      • Town and Country Planning
      • Initial design and planning
      • Building design
      • Negotiating with planners and resolving legal and technical issues
      • Land sale and marketing (we have hundreds of developers as well as private buyers on our register looking for potential building land).
      Initially, Andrew would be pleased to provide free and without obligation advice:-
      • giving you an understanding of your chances of achieving a planning approval;
      • outlining the various stages and issues that will have to be addressed; and
      • providing you with an approximate indication of the expected enhanced property value in the event that planning consent is obtained, as well as the costs that will be involved.
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    User Guide

    Title

    • Introduction

      Our Woking Sales Team - Experience Counts!
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      We work together as a tight knit team, many of us having been together 19 years!  We have a total of over 120 years experience between us! Each member of the team has a minimum of 5 years experience in estate agency, and between us have encountered most issues possible within property - making us the problem solving experts.  As a result of this, our fallthrough rate is very small, between us we generally are able to save most sales should a problem arise - and this is down to experience.

    • Team Member

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      Andrew Waterfall FNAEA, MARLA Founding Partner
      Andrew has been founding senior partner of the firm since 1992, and is always on hand for clients to talk to - he's still very hands-on with day-to-day estate agency work! Andrew is married & lives locally, enjoying walks with Max the dog over Horsell Common. He's also a motor racing enthusiast, supporting our local McLaren team, and has participated in motor racing himself many years ago - and he still enjoys taking his Lotus Elise around a track every now and then!

    • Team Member

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      Natasha Fuoco MNAEA, MARLA Partner
      Natasha has been with Waterfalls since 1997, and became a Partner in 2013. Before joining the firm she had a background in conveyancing, so is tremendously knowledgeable of the legal process surrounding a house move, and uses that knowledge and experience to solve all manner of potential house sale problems, sometimes before they even arise. Natasha lives locally with her husband and her children, and enjoys watching her sons play rugby and football most weekends - she's even been known to help run one of the teams!

    • Team Member

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      Anna Doyle-Senior Sales Consultant, Woking Office
      Anna has been in estate agency for over 30 years and has worked for a variety of firms, large & small, during that time. She's been with Waterfalls since 1997 and is a senior member of the team; being excellent at problem solving, she deals with the majority of our sales progression. Anna lives in Twickenham with her husband, and has 2 sons.

    • Team Member

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      Steve Mantell - Sales Consultant, Woking Office
      Steve is a senior member of the team, and is very knowledgeable about the local area. He's well known for his patience and understanding, and as a result is always popular with our senior clients. Steve has been in estate agency for over 20 years, all of which have been spent in the Woking and Knaphill areas. He lives in Bisley and enjoys snooker, kayaking and motor racing in his spare time.

    • Team Member

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      Matthew Parr Sales Consultant, Woking Office
      Matt is the newest member of the team, having joined us in 2014 coming from a corporate firm. He's fitted into the team superbly straight away, and is very popular with his colleagues and clients alike. Matt lives locally with his partner; in his spare time he enjoys going to the gym and socialising with friends.

    • Team Member

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      Sheila French Administrator, Woking Office
      Sheila is our excellent support for the sales team, and occasionally for lettings too! Sheila helps out with the day-to-day running of our Woking branch, and is responsible for typing up our property details and ensuring we display our clients' homes in the best way possible. Sheila lives locally with her partner and teaches English as a Foreign Language in her spare time.
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      User Guide

      Title

      • Introduction

        Estate agents don't have the best reputation...
        ...so it makes it all the more gratifying when a seller or buyer takes the time and trouble to write to us to say thank you for a job well done!  In return, we're grateful for the opportunity to reverse the common perception of estate agents - and we'd love to help you with your move too.

      Testimonials from Sellers

      • Seller Testimonial

        The whole team worked tirelessly

        Having instructed Waterfalls to sell our house, I cannot praise them more highly. From the initial consultation and valuation of our property, right through to the exchange of contracts the whole team worked tirelessly and efficiently to find a suitable buyer as quickly as possible. Once achieved, a special mention should be given to Matthew Parr for his persistence in ensuring the the legal and financial elements were kept on track to achieve a swift exchange which for us was an essential requirement. In my experience, Waterfalls have set the standard to which all other Estate Agents should aspire.

        - Mr & Mrs B (Horsell)

      • Seller Testimonial

        Outstanding service every step of the way!

        Outstanding service every step of the way! Right from the get-go, the valuation, sales strategy, sale process and exchange process were all above and beyond my expectations. Always on top of their game, and keeping us informed. Worked very effectively with counterparts up and down the chain, and with the solicitors. Excellent at keeping up the momentum. I'd recommend them to anybody.

        - Mr & Mrs H (Horsell)

      • Seller Testimonial

        Exceptional throughout

        We chose Waterfalls to sell our home as they went above and beyond from the first contact and stood out from the rest because of this. All the staff were professional and effective always friendly and efficient, turning things around in a timely manner. Matt Parr dealt with our sale and was exceptional throughout. We would recommend waterfalls Estate Agents without hesitation.

        - Mr & Mrs C (Old Woking)

      • Seller Testimonial

        Matt - A true professional

        Dear Matt and the Waterfalls Team, We just wanted to thank you again for all your hard work over the last few months, at times I thought we would never get to an exchange / completion but we did, thanks to you all. I must add a special thank you to Matt for all his invaluable advise during the stressful period and for also keeping everyone in the very long chain under control, a true professional.And of course we would without hesitation recommend Waterfalls to family and friends.

        - Mr & Mrs D (Horsell)

      • Seller Testimonial

        You are very helpful and honest
        Dear Steve, Thanks very much for helping us buy our dream home. You are very helpful and honest. You always respond to our enquiries very quickly and are particularly good at finding ways to solve our problems and worries. Your excellent service does not stop at exchange of contracts, but runs all the way through completion day. I would also like to thank Andrew, Natasha, Anna and other colleagues who helped us in our sale and purchase. I am happy to recommend your firm to family and friends around Woking. Mr & Mrs Z (Horsell)

      • Seller Testimonial

        reiterate my thanks to yourself and your staff
        Dear Mr Waterfall, I would like to reiterate my thanks to yourself and your staff for the exemplary way in which all aspects of the sale were dealt with. While I would have expected those dealing with the transaction to be fully au fait with the position (and they were), I was particularly impressed by the way in which those who were not directly associated with the transaction were also up to speed Mr & Mrs B (Hook Heath)

      • Seller Testimonial

        very impressed by your professional approach
        Dear Natasha, Anna & everyone else at Waterfalls We just wanted to drop you a small note of thanks for all your help and support for selling our house in Tamerton Square. We were very impressed by your professional approach, organisation & resourcefulness. Thank you for keeping us calm through the long process; we will certainly recommend Waterfalls as the estate agent to use in the Woking area. Mr & Mrs N L-F (Woking)

      • Seller Testimonial

        without you we would never have managed to buy it
        Dear Anna & the Waterfalls Team Thank you very much for all your help selling our house, and more importantly, in buying our new one - without you I'm sure we would never have managed to buy it! Once again, thank you for going above and beyond! Mr & Mrs J O (West End)

      • Seller Testimonial

        We couldn't have wished for more
        Hi Anna, Just would like to thank you all at Waterfalls. We couldn't have wished for more than you provided in the sale of our property. The level of service was excellent and we will highly recommend Waterfalls to anyone interested in selling their property. We will be forever grateful. Kindest Regards Joe and Laura

      • Seller Testimonial

        Clearly superior to other agents...
        Waterfalls were just great to work with. From our first viewing with them their service was clearly superior to other agents we had been on viewings with so immediately booked them to sell our property. They helped us to showcase our home at its best and were realistic and accurate about pricing (Other agencies were inaccurately over pricing our home, that I felt might have been a tactic to get busisness). Anna and Matt were in contact with us at every step of the way and offered invaluable advice about offering and negotiating on the property we wanted to buy. Matt and Anna worked their socks off with our buyer's complicated situation. All their hard work and professionalism resulted in the selling price we needed and a purchase of our family home. It really helped that they are just lovely people - it made the process enjoyable Thank you Matt and Anna and Waterfalls
        Ms Murray (Woking)

      • Seller Testimonial

        Responsive, professional..a  pleasure to deal with
        Waterfalls were agent for our recent sale and purchase. Throughout the entire process, they were responsive, professional and a pleasure to deal with. There was never any hard sell, or playing games that we have experienced with other agents. At no point did I have cause to question their honesty or integrity. I would have no hesitation to use Waterfalls again. Thanks to Matt, Anna and Steve, who did everything they could to make the process as efficient as possible.
        Mr R L (Hook Heath)

      • Seller Testimonial

        I'd use them again in a heartbeat
        I sold my house through Waterfalls in September of this year and cannot speak highly enough of the service I received. From start to finish the process was seamless.They understood my requirements perfectly, kept me informed at all stages of the process and at all times remained consummately professional and a joy to deal with.I had the pleasure of liaising with several members of their staff but would like to personally recommend Matthew Parr who was absolutely brilliant; knowledgable, amiable and proactive.I truly believe Waterfalls are much more than your average, run of the mill high street estate agent and would use them again in a heartbeat.
        Ms K A (Woking)

      Testimonials from Buyers

      • Buyer Testimonial

        Matthew Parr was absolutely fantastic throughout
        Waterfalls were the agent on the sale of our property to us and we received exceptional service from the agent on the sale to us. Matthew Parr was absolutely fantastic throughout. He provided updates without prompting, was tenacious in making sure we received the details we needed and did all of this in a personable and friendly manner. We would certainly be very happy to use Waterfalls and him again and while we hope we personally won't have to anytime soon we will be passing on this feedback to anyone that is moving.

      • Buyer Testimonial

        Professional, proactive & trustworthy
        A team of professional, proactive and trustworthy people who also happen to be really nice! We found them to be so helpful and caring throughout the entire process of our purchase that they would be our first recommandation to anyone and definitily our first choice in the future. Special thank you to Natasha and Matt from the Woking branch.

      • Buyer Testimonial

        Very down to earth... never stopped helping us

        Despite a drawn out purchase due to issues with our sale the team at Waterfalls never stopped helping us and we managed to move into our dream home with their support. They are a very nice team, very down to earth and none of that annoying 'young estate agent flash' that people complain about. I can fully recommend them for their customer service and knowledge of the property market.

      • Buyer Testimonial

        Responsive and quick.. professional and direct
        We have recently purchased a flat through Waterfalls and were extremely happy with the service from start to finish. Our estate agent Matt Parr was great - professional, direct, easy to talk to and excellent at providing regular updates, keeping us informed throughout the whole process. Whenever we had any queries or requests, he was responsive and quick to help us get the answers we needed. We would highly recommend Waterfalls and Matt for anyone looking to purchase property in the Woking area.
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Waterfalls Sales & Lettings, Woking. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Waterfalls Sales & Lettings, Woking. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Waterfalls Sales & Lettings, Woking. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Waterfalls Sales & Lettings, Woking on 01483 773773.


      Welcome to Waterfalls Sales & Lettings, Woking

      Title

      Find Us

      Branch address

      44 Commercial Way
      Woking,
      Surrey, GU21 6HW

      Get in touch

      Buying: 01483 660012  Local call rate
      Letting: 01483 660011  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Waterfalls Sales & Lettings, Woking. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Waterfalls Sales & Lettings, Woking. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Waterfalls Sales & Lettings, Woking. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Waterfalls Sales & Lettings, Woking on 01483 773773.