Flat 125, The Copper House, 25 Strand Street, Liverpool, L1 8AR

Please tell us about the good and bad aspects of living in your local area:

It is very convinient since its oocated near the city centre and there is also a bus stop nearby which is very good

How has the building management responded to any problems or issues you have raised:

I remember once my fridge broke down and they immediately replaced it with a new fridge

Please share one thing (or more) which you wish you had known before you moved in:

How amazing the place would be if i had known sooner i wouldve moved in here a long time ago

Please tell us about the good and bad aspects of living in your local area:

It’s an amazing environment to live in, the facilities are great and the apartments are all new . In addition the staff are great and make you feel like family. Yinka and Sophie are great and always brighten up the day

How has the building management responded to any problems or issues you have raised:

They are very quick to respond and it’s very easy to report an isssue using the app

Please share one thing (or more) which you wish you had known before you moved in:

Wish I moved in from my first year because I lived in a different building before

Please tell us about the good and bad aspects of living in your local area:

It’s in the city centre so you’ve got everything you want but that’s where the good aspects stop. There’s traffic noise if you open your window, drunk people usually outside and in the car park. Security often let drunk people in the reception area waiting for taxis.

How has the building management responded to any problems or issues you have raised:

Any issue I’ve raised has been met with hostility. The staff do not take accountability and when raising issues I often feel belittled and made to feel like I’m in the wrong. Phone calls go unanswered & emails ignored when raising issues but they’re fast enough to email accusing people of things they haven’t even done.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how many airbnbs and international students live in the building. I was told it was working professionals but met with groups of 18 year olds or drunks in the reception when I come home from work. I also wish I knew how unreliable ordering parcels would be, they often go missing and staff are less than helpful. Would recommend getting them delivered to the nearby Amazon locker in Liverpool One

Please tell us about the good and bad aspects of living in your local area:

The Copper House Apartments are located in an ideal location to all of the shops and transportation links of the Liverpool city centre. The views are great because it is located right across from the Royal Albert Docks and the location is within a few minutes walking distance to the shops, restaurants, and the best that Liverpool has to offer.

How has the building management responded to any problems or issues you have raised:

We have not had any issues arise, but the maintenance staff do regular maintenance and inspections on the building and units.

Please share one thing (or more) which you wish you had known before you moved in:

The units on the side facing the water and the Royal Albert Docks afford great views; however, you will be closer to Strand Street and the ambient noise from traffic and sirens from emergency vehicles could affect you if you are sensitive to noise.

Please tell us about the good and bad aspects of living in your local area:

I think that it’s a great area when it’s compared to shops bars, restaurants, places like that. My apartment has become the central meeting place due to its centralized location in the city.

How has the building management responded to any problems or issues you have raised:

Building management is very fast to respond to any issues. If I tell them the night before they’re usually there the next day, depending if any parts are needed.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing specific. The only thing is, I wish there was a storage location on site, because since the flats come furnished some of the furniture, I would like to replace, but nowhere to store it.