Sutton Plaza, Sutton, Surrey, SM1

Please tell us about the good and bad aspects of living in your local area:

The location of the property is very convenient, very close to the train station, the airport bus is also nearby, there are restaurants of various tastes nearby, several supermarkets, convenience stores, bookstores, and libraries are also close, which is very convenient for daily life and can save time.

How has the building management responded to any problems or issues you have raised:

They received us warmly, listened carefully, and solved the problem quickly.

Please share one thing (or more) which you wish you had known before you moved in:

Before moving in, I was worried about safety and delivery issues. After moving in, I found it very safe, quiet and convenient for receiving goods.

Please tell us about the good and bad aspects of living in your local area:

Great location with many transport options. Plenty of shops, supermarkets and restaurants to choose. A friendly neighbourhood that’s pleasant to live in.

How has the building management responded to any problems or issues you have raised:

The team always provide quick response to our problems and enquiries.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing in particular. It’s a nice and friendly community managed by the great management team.

Please tell us about the good and bad aspects of living in your local area:

Very close to High Street, easy access to a variety of shops, including supermarkets, telecom & banks. Park & library is within walking distance. Great place for kids.

How has the building management responded to any problems or issues you have raised:

Paul is definitely an asset from the maintenance team. He’s friendly, knowledgeable and very good at his work. It’s a pleasure to have him helping us!

Please share one thing (or more) which you wish you had known before you moved in:

There’s a separate energy supplier/billing specifically for hot water.

Please tell us about the good and bad aspects of living in your local area:

train station right at the doorstep, high street is 5 minutes away with all the supermarkets, eateries and amenities you may need.

How has the building management responded to any problems or issues you have raised:

Jasmine has been super helpful and pleasant to talk with. Prompt replies and all the back-and-forth are clear and sincere. Very responsible and caring. Thumbs up!

Please share one thing (or more) which you wish you had known before you moved in:

with the railway track being so close, does take a bit of time getting used to the train noises especially in early mornings at 6am...

Please tell us about the good and bad aspects of living in your local area:

The location is fantastic. The apartment is conveniently located within a short walk of the train station (only 4 minutes away!), and offers easy access to a wide range of amenities. You'll find shops like ASDA and Primark within walkable distance, as well as dining options such as Domino's and PizzaExpress. The area also boasts grocery stores, salons, and other high-street conveniences. Plus, there are parks nearby, and excellent transport links with easy access to both train and bus stops.

How has the building management responded to any problems or issues you have raised:

I've had a wonderful experience at The Well House. Jasmine made us feel incredibly welcome and was a great help with the showing and onboarding process. Stuart in maintenance have been super responsive; solved any issues we've had incredibly quickly. Everyone is so kind and friendly, which has made settling in very easy.

Please share one thing (or more) which you wish you had known before you moved in:

Train Station: People mostly overlook the train station next to this apartment, which is good and bad. Good in terms of access to commute, however bad in terms of frequent train noise. It would be good to know which windows, if any, are soundproof.