Windsor Court, No. 1 London Road, Newcastle Under Lyme, Staffordshire, ST5

Rockett Home Rentals Ltd is an independently owned residential lettings and property management company. We service the residential rental market in Staffordshire and Cheshire and since launching in 2003, we have built an excellent reputation based on our professionalism and quality of service to landlords and tenants. Specialising in high quality homes, we offer a range of properties from one bed apartments through to large town houses. Tenants will soon appreciate that we only let quality properties, well located in popular areas.

As an ARLA accredited firm, we work within a robust Code of Practice, which covers the key stages in letting and managing a property. There are comprehensive membership Byelaws which include compliance with such issues as handling and accounting for Clients' money; the mandatory ARLA Client Money Protection Bonding Scheme. We have ARLA trained staff who can advise on all legal, property and tenancy matters and our staff are supported by a retained ARLA legal support service.

We offer a service which is out of this world and our landlord's package is the most comprehensive on the market.

Professionally photograph the property.

Write up the letting particulars of the property.

Upload the property to Rightmove, Zoopla and our website.

Vet our database for potential and suitable applicants.

Vet incoming applicants who have applied for the property.

Set up viewings.

Conduct accompanied viewings.

Deal with all questions and negotiations.

Audit gas, electric and PAT testing certificates, making sure they are up to date as well as carrying out a legionella water test.

Take a holding deposit.

Perform a comprehensive outsourced credit and reference check. Arrange professional cleaning of the property.

Have a professional written and photographic inventory produced by an APIP accredited professional.

Take all meter readings and notify gas, water, electricity companies of the change in tenancy.

Notify the relevant council tax authority.

Take the balance of monies once credit and references have passed. This includes a realistic dilapidation deposit (One and half months unfurnished/two months furnished).

Set up the standing order for the monthly rent and submit to relevant bank.

Draw up the tenancy agreement.

Set up an appointment to book the tenant into the property, at the property. This includes demonstrating how to program the boiler, set the alarm, how to use the appliances etc.

Place the deposit in an accredited deposit protection scheme.

Conduct twice yearly property inspections

Deal with all maintenance issues

Deal with all regulatory certification.

Deal with chasing any rent arrears

Deal with any servitor pf notices.

Log tenant leaving notices and begin the re-marketing process. Mediate deposit disputes.

Compile a case for submission to the relevant deposit scheme. This can be quite a large job almost along the lines of preparing a court case.

Checkout the tenant from the property. This involves reversing the inventory and taking the meter readings.

Our solution gives complete peace of mind to the landlord and takes away the stress of letting a property. Our aim is to ensure we provide a First Class service in this growing sector of the property market and to build a reputation for reliability and integrity.

If you are a Landlord you can rest assured that Rockett Home Rentals specialises only in the letting and management of residential properties. You will find that we are not distracted by putting any of our marketing effort into selling houses or engaging in any other typical estate agent activities.

If we can be of assistance in any way, head over to our website and contact us by email or telephone today.