Bale and Anchor, Flat 1102 Anchor house, Conington Road, London, SE13

Please tell us about the good and bad aspects of living in your local area:

I chose Bale & Anchor because of it's proximity to travel links and other locations. Travelling to and from central London is quick and easy and the choice of places to visit as a result for days and evenings out is wider for me now. Bin collections are run through the building services, and seem efficient as far as I can tell. Lewisham is being developed but the shopping centre has a really good mix of outlets and mix of cultures and the market is varied and vibrant. I don't have a car but parking might be an issue if you do, as the car park for the building is small scale I believe. SE London has always had it's ups and downs and there is, I would say no more anti-social behaviour here than anywhere else in London or indeed the UK.

How has the building management responded to any problems or issues you have raised:

Very well thus far. I am very honest in my feedback with them and have flagged any questions or issues as soon as I have encountered them. Luke and Nicole are very responsive and always incredibly helpful and professional. A pleasure to chat to.

Please share one thing (or more) which you wish you had known before you moved in:

Get to know the team. I moved in at a time when there were only about 15 residents here so it was perhaps less busy, but 9 months down the line I still ask the name of anyone new on FOH because we are all part of the community here. It seems a little thing perhaps but it really does help.

Please tell us about the good and bad aspects of living in your local area:

Great connections via trains/DLR and close to large Tesco which is very convenient. Good range of local shops but not many restaurants or pubs nearby. Close to Greenwich and Blackheath which are both lovely.

How has the building management responded to any problems or issues you have raised:

We have had two maintenance issues which we have raised. The first took several months to be dealt with (I believe an external contractor was required), but the next was dealt with very quickly by the team.

Please share one thing (or more) which you wish you had known before you moved in:

The windows can be temperamental, so I would have made sure to learn exactly how to operate them when moving in.

Please tell us about the good and bad aspects of living in your local area:

I love Lewisham and it’s very close to station so it’s easy for me to commute places. Not much parking and some anti social behaviour but that’s the charm of lewisham

How has the building management responded to any problems or issues you have raised:

Mostly yes. They send people over when we need something (I.e Junior who is amazing)

Please share one thing (or more) which you wish you had known before you moved in:

There are a few problems which we don’t get told and some things are broken such as lifts which is annoying

Please tell us about the good and bad aspects of living in your local area:

The location is right next to the DLR, so it can be a bit noisy, but you will likely get used to it. (very stressful at first) There is a large Tesco store situated right next to the building, which is convenient. Additionally, DLR, train, bus, and taxi stops are all less than five minutes away.

How has the building management responded to any problems or issues you have raised:

There is a website/app for the residents and if you need anything you can write there. I raised a few problems in my flat and had to wait a long time to get fixed. (Or even get no reply)

Please share one thing (or more) which you wish you had known before you moved in:

Consider avoiding new apartments because there might be a possibility that the system is not organised yet.

Please tell us about the good and bad aspects of living in your local area:

Bale House is right next to Lewisham Station, so the trains, DLR, buses and taxis are all within easy reach. There is a large Tesco next door and various cafés around the Lewisham town centre.

How has the building management responded to any problems or issues you have raised:

Any queries relating to the flat have been addressed swiftly. They're a little slower responding to enquiries about the communal spaces however (e.g gym, dining rooms).

Please share one thing (or more) which you wish you had known before you moved in:

- The views from the upper floors are excellent; worth getting a city-facing flat. - The private dining rooms cost £80 to book on weekends.