Bates Hill, Redditch

Our job isn't just about managing property effectively - although that will always be our first priority. Our clients receive the highest level of services from industry professionals with decades of combined experience.

Our focus is always on our customers, and we value our communication with clients above all else. With us, you are certainly not a number - we are here to move your life forwards.

No matter how big your portfolio is, we understand that we're working with human beings, and we're here to make sure the marketing and/or management of your portfolio is stress-free as it can be.

It's about developing a relationship with you and your tenants, supporting stable tenancies, and leading to minimal voids and maximum yield.

That's why our sister office in Shirley is the highest-rated letting agents in Solihull on Google reviews, with a rating of 4.8/5 from a total of 229 reviews (and counting!), and since our merger in 2024 we have applied the same focus on delivering for our customers in Knowle, too.

ARLA Propertymark is

the UK's foremost professional and regulatory body for letting agents

and the biggest and most influential body in the sector.

With regulation on the horizon, it is important now, more than ever, that landlords recognise that instructing an agent who has a membership of a professional body will future-proof their asset.

All members must follow a strict code of practice and be part of a Client Money Protection (CMP) scheme. We receive continuous legal and compliance updates and best practice guidance as standard.

We are members of the TDS-insured scheme.

Tenancy deposit protection applies to all deposits for assured shorthold tenancies that started in England or Wales on or after 6 April 2007. We provide two services through the TDS:

Custodial - this is where the scheme itself holds the deposit during the tenancy.

Insurance backed - this is where the landlord or agent holds the deposit during the tenancy but must give it to the scheme at the end of the tenancy if there is a dispute. The scheme is insured because this guarantees that the tenants will always get the money back to which they are entitled.