Hawthorn Walk, TUNBRIDGE WELLS

We are a proud independent Estate Agency chain, fuelled with an unrivalled passion for property, covering Kent & Sussex from prominent High Street offices. We have been in full control of our business since 1981 as we believe our local market and valued clients should dictate how our agency runs, not a corporate structure located miles away.

We continue to support the High Street, with prominent offices in Southborough, Tunbridge Wells, Crowborough and Heathfield, allowing us to cover some of Kent and Sussex's best loved towns and villages. We are based in the community in order to maintain an intimate knowledge of local markets and housing stock, as well as affording us the pleasure of forming lasting relationships with many of our business neighbours. Repeat custom is a large part of our agency, and many of our clients return to let and rent through Wood & Pilcher throughout their property journey.

Each Wood & Pilcher branch is staffed by loyal employees who have been hand- picked for their experience and ability to deliver exceptional customer care, with a resident Partner or Director close at hand. Standards are important to us and in addition to recruiting only the finest property professionals, many of our staff are licensed members of Propertymark (NAEA & ARLA). Wood & Pilcher also benefits from an exclusive membership to The Guild of Property Professionals - a network of over 800 carefully selected experienced agents.

The Wood & Pilcher way is to put clients first, so we tailor our services on an entirely exclusive and individual basis. Our advice is delivered with dedication, enthusiasm and a level of integrity that underpins our longevity in the local area.

Although we are proud to uphold and monitor our own standards, there is no better judge of our services than our customers. It is their feedback that has won us service awards from Feefo and now with superb ratings on the ESTAS platform.

We are a local, approachable letting agency with genuine compassion for those who use our services and respect everyone's individual circumstances. Our network of branches is strategically positioned to cover areas Tenants traditionally move within.

As your agent, we are readily available during the moving process as we know there are times when you may need advice or urgent assistance. Our High Street branches mean clients can drop in for personal reassurance, as well as reach us by phone or email.

Renting and investing in property requires a pro-active agent - the onus shouldn't be on the client to chase and enquire. Therefore Wood & Pilcher has developed a Letting & Management service that keeps everyone informed at key milestones ensure everything is always moving in the right direction.

Every property is unique and that's why Wood & Pilcher create a personal marketing plan for every Landlord. Our aim is always to deliver as many Tenants as possible for a property, and we use a wide range of professional and innovative marketing tools to achieve this.