Flat 24, 219 Baker Street, London, NW1

Please tell us about the good and bad aspects of living in your local area:

Very good access to town and dock area, fantastic views from building. Issues are minimal but does suffer from anti social behaviour of people on the street and the street is often dirty with dog poo and rubbish etc

How has the building management responded to any problems or issues you have raised:

We had a crack in our balcony door glass, maintenance were very fast to respond and change the door out with very minimal invasion

Please share one thing (or more) which you wish you had known before you moved in:

Issues with the water heating being set to come on regularly which can cause a spike in bills. Was able to fix this by changing the settings to what works for us.

Please tell us about the good and bad aspects of living in your local area:

Building is a great location, with an easy walk into town and Moorfields train station within 5 minute walk. Private parking is available through the property and bins are collected regularly. Sometimes a little noise when going to sleep, but never beyond what you would expect living this close to the city centre. Pall Mall express is also on the doorstep for easy convenience of essentials, whilst Tesco is again a 5 minute walk.

How has the building management responded to any problems or issues you have raised:

Yes exceptional response, all staff both daytime and evening security have been super quick to resolve any issues we have had.

Please share one thing (or more) which you wish you had known before you moved in:

How to reset the boiler, upon moving in might have been handy a quick talk on how to do this.

Please tell us about the good and bad aspects of living in your local area:

The amenities are great, there is a Tesco and a Japanese shop directly downstairs. The local area also has loads of good coffee, shops, pubs and restaurants. The only downside it is a bit hilly but that is Sheffield in general.

How has the building management responded to any problems or issues you have raised:

The new team of James, Leona and Emily have been top class. You never feel like a burden, they always want to help and if they can they will get on it straight away but if not the Ly will communicate that with you and let you know when they are able to resolve them.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that to go to a local park for dog walks was going to be a 15 minute walk but it’s ok as he is a small dog.

Please tell us about the good and bad aspects of living in your local area:

The location is really great as it's close to the city centre and all local amenities like Supermarkets, restaurants and cafes. Although the parking is difficult at this location rest all aspects are really good.

How has the building management responded to any problems or issues you have raised:

The management responded swiftly to our problems and resolved it with appropriate solution.

Please share one thing (or more) which you wish you had known before you moved in:

If there was a Gym as well in this property this would have been perfect.

Please tell us about the good and bad aspects of living in your local area:

The location itself is great, close to the centre and places of interest. The only issue is regarding safety at night when coming home due to the people in the area.

How has the building management responded to any problems or issues you have raised:

They have always been quick at responses via email, and somebody is always available at the desk.

Please share one thing (or more) which you wish you had known before you moved in:

The only thing I wish we had known was that there was no intercom in the home, so having guests over and having to go down each time to let them in is a little inconvenient.