Ellesmere Street, Manchester, M15

Please tell us about the good and bad aspects of living in your local area:

The Trilogy is well placed with super convenient transport links with the tram and bus. The Banyan Tree close by is a really lovely cafe to have as well as the nearby Tesco and Co-op grocery stores. The apartment building is generally quite quiet and I have had very little disturbance living here. The streets are generally also quiet, apart from the odd person on the odd weekend.

How has the building management responded to any problems or issues you have raised:

Management have been super responsive and helpful with all issues. I've had a couple of times where they have come out to change a fire alarm battery or support with my central heating and each time I've been met with friendly and professional people that have solved the issues every time.

Please share one thing (or more) which you wish you had known before you moved in:

The Trilogy is well placed with super convenient transport links with the tram and bus.

Please tell us about the good and bad aspects of living in your local area:

There is a tram stop 5 minutes walk away from The Trilogy that takes you all around Manchester. There are a good selection of local shops near by, as well as local amenities. Easy links to the city centre.

How has the building management responded to any problems or issues you have raised:

Everything is responded to very promptly, however, we have not had many issues while living here

Please share one thing (or more) which you wish you had known before you moved in:

I wish we had known of The Trilogy earlier. We found out about it through word of mouth an would have loved to move in sooner!

Please tell us about the good and bad aspects of living in your local area:

There is a Tesco, Co-op and a Morrisons less than a 5 min walk away, plus Cornbrook tram stop just around the corner. You can also walk into the town centre in about 20 minutes. The main road is a busy one, but the windows are sufficiently sound proofed, although you get ambulances etc often, it has never woke us or our toddler, or bothered us in the day. Our building is quiet and most of the time you would think you had no neighbours. I have not been aware of any antisocial behaviour at all. We do not own a car, so parking is a non issue for us. Our guests have had minor issues when visiting to park, but nothing nightmarish.

How has the building management responded to any problems or issues you have raised:

They have been dealt with very promptly and professionally, and we have been kept updated throughout. 

Please share one thing (or more) which you wish you had known before you moved in:

In a perfect world there would be wheelchair/pram access on both sides of the building, but it is not a dealbreaker. It is fully worth being just a little out of the centre for the drop in rent price. I have lived in the block of flats opposite side of the road to this one on Ellesmere, and hands down this is better. Quieter, cleaner, and staff far more available when you need them. 

Please tell us about the good and bad aspects of living in your local area:

I’ve really enjoyed living in the trilogy. Locality to shops, the people, staff has made living experience a joy. Everyone is super friendly. Having a parking space has made my commute so convenient and whenever I’ve had an issue it’s been resolved in a timely manner. I honestly have no complaints besides the monthly resident social stopping. Funmi and Muneeb are honestly the greatest! Always such a pleasure to see them.

How has the building management responded to any problems or issues you have raised:

Always been prompt and no issues to raise. Had issues securing a fob for the car park but was swiftly sorted.

Please share one thing (or more) which you wish you had known before you moved in:

Just want the resident social to come back. Use to be such a good way to meet the community here. But beyond that I’ve loved loving here.

Please tell us about the good and bad aspects of living in your local area:

The trilogy is situated near a co-op, Tesco and Morrisons and is a really short walk to the canal where you can walk down to bars and restaurants and into the city of Manchester. As someone who didn’t know Manchester before I moved here, it’s an ideal location and there’s also a new reformer Pilates studio that has opened up a 5 minute walk away. Having the tram stop so close is ideal as well.

How has the building management responded to any problems or issues you have raised:

They have always been prompt and resolved any issue

Please share one thing (or more) which you wish you had known before you moved in:

That there are many events throughout the month, it’s great to be in a building that organises events for the residents