The Quarters, Chatham, Kent, ME4

A lovely house I love

I love how quiet the house is and how well it appointed it is. Coming from a larger house I found storage minimal at first but it’s forced me to get rid of things I didn’t really need. It’s finished to a high degree and I love that they allow pets, it’s so refreshing in this day and age.

The property is superb

The property is superb - efficient, homely, modern, spacious and good layout. The service we received from Megan Larkin throughout the onboarding process was fantastic - Megan was responsive and helpful. Hannah Noonan has also been great since moving in with our queries.

Great location and very good management

The development is well designed, modern and well maintained. The building feels secure and clean, and shared areas are kept in good condition. The property management has been very responsive and professional whenever we had questions or needed maintenance work done. Communication has always been clear and friendly, which makes living here very easy and stress-free. Any small issues have been handled quickly and efficiently. Overall we have had a very positive experience living in the development and would happily recommend it to others.

Continent living

We love the layout of our home especially with having our living room located at the back of the house for more privacy. There is plenty of cupboard space in the kitchen as well as the rest of the house and we haven’t experienced any issues with the facilities fitted. It did take a while to understand the heating and water system but again when you know what you’re doing, it is easy to navigate. We have noticed a few issues with the way things have been fitted (as expected as nothing can be completed perfectly) such as the upstairs toilet seat not being fitted properly and the dish washer and washing machine switch being the wrong way round, however, it does not affect day to day living. The overall management as far as we are aware is decent, they attempt to bring the estate closer through regular challenges and activities for all to get involved.

Overall, while this apartment is not the best property we have lived in, it is arguably one of the better options available within the area.

Overall, while this apartment is not the best property we have lived in, it is arguably one of the better options available within the area. However, considering the level of rent we are paying, we are disappointed with the overall quality of workmanship and materials used throughout the property. It feels as though cost-saving measures were prioritised over durability and long-term quality, which is not what we would expect at this price point. In the kitchen, for example, it would have been far more practical to install tiled splashbacks rather than leaving the walls plain. As it stands, any splashes from cooking mark the walls, whereas tiles would allow for easy cleaning and better maintenance. In one of the bathrooms, the layout makes it very difficult to use the sink comfortably. When attempting to wash your face, your head touches the mirrored cabinet above, which is clearly a design oversight and highly impractical. Additionally, the bathtub does not appear to be properly installed or sealed. When pressure is applied to the outer panel, it is noticeable that it has not been fitted securely, which raises concerns about the quality of installation. Moreover , please turn on the heating in the building it’s absolutely freezing in winter which is another thing that makes me think that they just want to take our money but not care about our comfort. Finally, the flooring throughout the property squeaks noticeably, which again is disappointing given the rent being charged. Overall, we expected a higher standard of finish and attention to detail for the amount we are paying. Overall I expected more. Regarding the property manager , she is lovely , she tries to help and responds promptly which is really good especially when you didn’t expect do her to be picking up and responding outside of working hours. I will admit for some things better organisation but for me the most important was that she resolved any issues in a timely manner.