Biscuit Walk, London SE16

Please tell us about the good and bad aspects of living in your local area:

Plenty of local shops and eateries nearby. Transport links with trains, trams and buses on the doorstep so couldn't be better. Expensive for parking on-site and no crydon parking permits allowed due to an agreement between developer and council when first building Ten Degrees. Something that was never highlighted and a shock to find out after moving in. Box Park opposite Ten Degrees can be incredibly loud with music until late evening.

How has the building management responded to any problems or issues you have raised:

Slow response. Reported the plumbing issue 17 days ago and still waiting for even a phone call to give an estimate of when someone will attend.

Please share one thing (or more) which you wish you had known before you moved in:

Lack of being able to get a residents parking permit.

Please tell us about the good and bad aspects of living in your local area:

Living in Hayes offers a practical balance between affordability and connectivity, especially with the Elizabeth Line (Lizzy Line) dramatically improving access. Hayes & Harlington station provides fast, direct links into Central London, Heathrow, and Canary Wharf, making commuting very convenient. For restaurants and nightlife, nearby Ealing Broadway is a standout—just a short journey away—with a wide range of high-quality dining options, cafés, and bars that cater to different tastes. Locally, Hayes itself has improved in recent years, with a growing number of supermarkets, casual eateries, and essential shops, though it still doesn’t match Ealing’s variety or charm. Open spaces like Barra Hall Park and Minet Country Park are positives, offering decent green areas for walking and relaxation. On the downside, some parts of Hayes can feel a bit lacking in character, and the high street is still developing. Traffic can be busy during peak hours, and parking may be limited on residential streets. Noise from flight paths (due to Heathrow proximity) can also be noticeable. However, public transport reliability is generally strong thanks to the Elizabeth Line, even if trains can get crowded at peak times. Overall, it’s a solid choice for those prioritizing transport links and value, with the added benefit of being close to more vibrant areas like Ealing.

How has the building management responded to any problems or issues you have raised:

The building management team has been excellent. They are responsive, professional, and quick to address any issues raised. Communication is clear, and problems are resolved efficiently, which makes living here smooth and stress-free. Ritesh and Emeric are particularly outstanding—they are always on point and often get things sorted within the hour.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is just how much the facilities would enhance day-to-day living. The gym, co-working spaces, and free coffee make it feel more like a lifestyle experience than just a place to live, which is a huge plus. It’s also worth knowing that the management team is incredibly responsive—issues are often resolved very quickly, which adds real peace of mind. On the practical side, peak times in shared spaces can get a bit busy, so planning around that helps. Overall, it’s a very well-run and high-quality development that delivers more than you might expect from a typical viewing.

Please tell us about the good and bad aspects of living in your local area:

The area offers a great mix of local shops, supermarkets, and a variety of restaurants and cafes, making day-to-day living very convenient. There are also several green spaces and parks nearby, which are perfect for walks and relaxing. Transport links are excellent, with easy access to buses and train stations, making commuting straightforward. The Elizabeth line is a real bonus. It’s been a game changer for getting around quickly and efficiently. Overall, it’s a well-connected and vibrant area with plenty of amenities.

How has the building management responded to any problems or issues you have raised:

Emeric has been excellent whenever issues have been raised. He really knows his stuff, is responsive, and always quick to follow up and resolve any problems efficiently.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how convenient the transport links are, especially with the Elizabeth line. it makes getting around much faster than expected. I’d also say the area can get a bit busy at peak times, so planning journeys and parking ahead can help. It’s a good place to live, even though it’s not very central, as you still have easy access into central London when needed.

Please tell us about the good and bad aspects of living in your local area:

Very nice location with easy access to supermarkets and restaurants, lots of nice places to walk around.

How has the building management responded to any problems or issues you have raised:

The response has been fast and helpful. I have had no issue so far.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing in particular. Everything works for me once I moved in.

Please tell us about the good and bad aspects of living in your local area:

Very good area to live in with ease of transportation access, plenty of restaurants and shops. Very green area as well with lots to do.

How has the building management responded to any problems or issues you have raised:

Building support is both responsive and very professional on all matters.

Please share one thing (or more) which you wish you had known before you moved in:

Ease of connection to services and utilities managed centrally was very helpful.