Victoria Way, Woking, Surrey, GU21

Hi, Thank you for taking the time to leave such a lovely review, we really appreciate it. It’s great to hear that you’re enjoying your apartment and finding the layout works well for you. We’re also really pleased that the location and convenience of being close to the station and local amenities is making a positive difference to your experience. Thank you for your kind comments about the team – I’ll be sure to pass your feedback on to Anne, Jasmin, Rosa and Ryan. It’s great to hear that the team have been helpful, responsive and a pleasure to deal with. We also appreciate you flagging the issue with the heating and cooling settings. Thank you for letting us know, if this is still ongoing, please do let us know so we can take a closer look and make sure it’s working as it should. Thanks again for your feedback and for recommending us. Kind regards, Zaida & The Marches Team

Hi, Thank you for taking the time to share your feedback, we really appreciate it. It’s great to hear that you’re happy with the design, layout and overall upkeep of the building, as well as the communal spaces and location. We’re also really pleased to hear your kind comments about the team. Thank you as well for your honest feedback around utility costs, we understand this can be a concern. We really appreciate you highlighting this, and we’ll make sure we communicate more clearly around this in the future. I’m especially glad to hear that the team were able to support you during the issue with the water marks. It’s great to know that the response was quick and that the team could assist in making things easier for you while the work was being carried out. I’ll be sure to pass your kind comments on to Ryan and the wider team. Thank you also for your suggestions around orientation sessions, local discounts and sharing more about the local area . We really appreciate you raising this, and we’ll make sure we communicate this information more clearly with residents moving forward. Thanks again for your feedback and for recommending us. Kind regards, Zaida & The Marches Team

Hi Toby, Thank you for taking the time to leave such a positive review, we really appreciate it. It’s great to hear that you’re enjoying the apartment and the overall design of the building, as well as the communal areas and cleanliness. We’re especially pleased to hear your kind comments about the team. I’ll be sure to share this with everyone. Thank you as well for your feedback around parcel room signage and information on things like charges and recycling – that’s really helpful for us to take on board and look at where we can improve the experience further. We’re glad to hear that any issues raised have been dealt with quickly and professionally, and that this has made a positive difference. Thanks again for your feedback and for recommending us. Kind regards, Zaida & The Marches Team

Hi Olga, Thank you so much for taking the time to share such a detailed and thoughtful review, It really means a lot to us. It’s great to hear that you’ve had such a positive experience over the past two years and that you’re enjoying both the building and the local area. We’re really pleased that the design, facilities and overall environment have contributed to making it feel like a comfortable place to live, especially for you and your dog. We also really appreciate your kind comments about the team. It’s lovely to hear that communication and responsiveness have made a difference and helped give you peace of mind, that’s exactly what we aim for. It’s also great to hear how much you’re enjoying the community feel and events in the building. Creating a welcoming environment where residents can connect is really important to us, so it’s brilliant to see that coming through in your experience. Thanks again for your feedback and for recommending us – we really appreciate it. Kind regards, Zaida & The Marches team

Hi Sumeet, Thank you for your fantastic 5 star review. We’re delighted to hear that you’re enjoying the convenient location, the views from your balcony and being part of the community at The Marches. It’s great to know that the facilities, events and overall environment have made your experience a positive one. Ryan will be especially pleased to hear your kind words about his work — we’ll be sure to pass this on to him. We’re also glad that our team has been able to respond quickly whenever you’ve needed support. Thank you again for your recommendation and for being part of our community. Thanks, Zaida & The Marches Team.