Woodlands Heath, Rackheath, Norfolk, NR13

Please tell us about the good and bad aspects of living in your local area:

Living in Henley Gate has been awesome. Settling in with my husband and our little boy just fine, my son is in love with riding his bicycle around the environment while we take a walk as it’s completely safe from road. We are happy about our lovely neighbours te been all smiles since we moved it. Big shout out to Georgie and India for constantly being available to rescue whenever we need help. It’s been amazing being in contact with them since moving in.

How has the building management responded to any problems or issues you have raised:

They have been great since move in. Great response to email and providing solutions.

Please share one thing (or more) which you wish you had known before you moved in:

Wish I knew about the development earlier. It’s been great.

Please tell us about the good and bad aspects of living in your local area:

Everything around is good and looks good and you get cardinal park with fast food and gym which is really good but missing most importantly a supermarket

How has the building management responded to any problems or issues you have raised:

I cant elaborate as i havent moved in yet( I am just filling this in)

Please share one thing (or more) which you wish you had known before you moved in:

I cant elaborate as i havent moved in yet (i am just filling this in)

Please tell us about the good and bad aspects of living in your local area:

Lovely area with great schools locally. I have 2 children and a dog so having lots of different walk ways and parks to go through has been amazing. We’ve lived at the pioneers for just over 3 years and the house has been great.

How has the building management responded to any problems or issues you have raised:

Lynn has been fantastic property manager, she has been so helpful with any issues we’ve had, she always gets back to us very promptly and goes above and beyond to help.

Please share one thing (or more) which you wish you had known before you moved in:

Houtlon is still being developed so there isn’t as much here yet, but still a great place to live.

Please tell us about the good and bad aspects of living in your local area:

Living in Merchant Yard has been a very positive experience overall. The development is modern, well maintained, and offers a high standard of living. The apartments are well designed, with good natural light and a clean, contemporary finish. The area feels safe and quiet, making it comfortable for everyday living. One of the biggest advantages is the excellent location. Merchant Yard is within easy walking distance of the town centre, shops, restaurants, and Castle Quay, which makes daily errands very convenient. Transport links are also good, with easy access to public transport and major roads for commuting.

How has the building management responded to any problems or issues you have raised:

Building management has always been very responsive and helpful whenever I have raised any questions or issues. In particular, Megan Larkin has been excellent to deal with. She is professional, approachable, and quick to respond, ensuring that any concerns are addressed clearly and efficiently. Megan communicates well, keeps you informed throughout the process, and follows up to make sure matters are resolved satisfactorily. Her support has made living in the development a smooth and stress‑free experience, and it’s reassuring to know that issues are taken seriously and handled promptly. Overall, the level of service provided by Megan and the management team has been outstanding.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how convenient the location would be for day‑to‑day living. Being so close to local shops, the town centre, and transport links has made things much easier than expected.

Please tell us about the good and bad aspects of living in your local area:

verall, this is a very good area to live in. There are useful local shops and amenities nearby, with a good choice of restaurants and places to eat. The area also has some pleasant open spaces, which adds to the quality of life. Transport links are generally convenient, and the neighbourhood feels safe and well kept. Parking can sometimes be a little tight, but overall there are no major issues with bin collections, traffic noise, or anti-social behaviour.

How has the building management responded to any problems or issues you have raised:

responded well but sadly at times delayed response's or rude.

Please share one thing (or more) which you wish you had known before you moved in:

the roads are going to take years to get sorted, ive damaged two tires.