Biscuit Walk, London SE16

Please tell us about the good and bad aspects of living in your local area:

The local area around Ten Degrees is vibrant and convenient. You have everything from coffee shops and restaurants to supermarkets and green spaces within walking distance. East Croydon station is nearby and makes commuting easy. Boxpark, Fairfield Halls and the shopping centre mean there is always something to do. It's lively but never feels unsafe, and the community vibe is welcoming.

How has the building management responded to any problems or issues you have raised:

Whenever I have raised an issue, the building management has responded promptly and effectively, addressing the problem quickly and following up to ensure it has been resolved.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known about the building's community events and resident socials earlier. They are a great way to meet neighbours and get involved, so be sure to check the residents' app for upcoming activities.

Please tell us about the good and bad aspects of living in your local area:

I have enjoyed loving in the premises. Proximity to the train station and stores around makes it great.

How has the building management responded to any problems or issues you have raised:

Yes, I raised an issue regarding the mail box of my apartment and that has been resolved.

Please share one thing (or more) which you wish you had known before you moved in:

Parking, I intend on getting a family car. But the parking arrangement within the premises has made that a lil difficult.

Please tell us about the good and bad aspects of living in your local area:

My experience living in Ten Degrees has been amazing. I’ve been here for 5 years, and it truly feels like home. The best thing about this place is the fantastic team—they are always friendly, professional, and supportive. I’d especially like to thank the night shift team and Daniel for their kindness and constant support. I really appreciate everything you do

How has the building management responded to any problems or issues you have raised:

fast , efficient, incredible. every time i have a problem they are there to fix it without any delays

Please share one thing (or more) which you wish you had known before you moved in:

this is a very friendly community, security is the best

Please tell us about the good and bad aspects of living in your local area:

Close to train station and Boxpark. Croydon has become very gentrified of late and hence it is nice to see all the development that is happening in the area.

How has the building management responded to any problems or issues you have raised:

Promptly and efficiently. Al issues have been sorted satisfactorily.

Please share one thing (or more) which you wish you had known before you moved in:

Cannot think of anything really as the staff were very transparent with everything.

Please tell us about the good and bad aspects of living in your local area:

I’ve been living at Momento Hayes and overall it’s a modern, well-designed development that feels clean, secure, and well maintained. The communal areas are kept in good condition, giving it a more premium feel compared to other rentals nearby. The on-site gym is a real plus convenient, well-equipped for everyday cardio and strength training, and ideal for residents without needing an external membership. Location is also practical, with good access to transport links and local shops, making day-to-day life easy and convenient. The staff are incredibly helpful and friendly, which really improves the overall experience. Special mention to Emeric, who is always approachable, responsive, and willing to go the extra mile that level of service really stands out. Overall, it’s a well-run development that offers modern living with strong amenities and great support from the team.

How has the building management responded to any problems or issues you have raised:

The staff are incredibly helpful and friendly, which makes the whole experience much smoother. Special mention to Emeric, who is always approachable, quick to respond, and somehow manages to sort things out like it’s no trouble at all the kind of service that makes you wonder if he’s secretly in five places at once.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how strong the sense of community actually is here. Beyond what you see during a typical viewing, there are several resident events that bring everyone together, which really helps you feel settled and connected quickly. It’s a nice surprise and definitely something I’d encourage new neighbours to take part in it makes the whole living experience feel much more social and welcoming.