Riverview, Elmsleigh Road, Staines, Surrey, TW18

Please tell us about the good and bad aspects of living in your local area:

We are really close to town but also got a nice balance of being close to the river and nature walks. It feels a safe area.

How has the building management responded to any problems or issues you have raised:

Ive been fortunate to have limited issues but they have responded well when I have

Please share one thing (or more) which you wish you had known before you moved in:

That visitor parking would cost £10 and that it would be a heafty fine for on the road parking

Please tell us about the good and bad aspects of living in your local area:

The properties are located a short walk from town, which is even better now Bow Bridge Road is finished and the pathway has opened up. It’s a very peaceful area, minimal ASB noticed, the only issue sometimes is a smell of cannabis from other tenants, but noise wise we feel very calm and at peace, which is especially helpful as we are having a baby soon so glad there will be minimal disturbances. Never had any issues with bins, and there is some traffic noise heard from the Army and Navy but it’s very muffled and barely noticeable most days - it’s actually kind of nice sometimes! Honestly very happy with the location of these

How has the building management responded to any problems or issues you have raised:

Any fixes / questions are always responded to promptly and completed with minimal delays

Please share one thing (or more) which you wish you had known before you moved in:

To ensure to pay attention that there’s definitely enough storage space as i feel like that’s one aspect that could be improved, even just one extra little room like the one with the washing machine in would be perfect. But overall we feel like it’s actually better than when we first viewed it and have been very happy here!

Please tell us about the good and bad aspects of living in your local area:

Chelmsford has everything you need and easily commutable to London - 20 min walk to station. Area around flat is quiet.

How has the building management responded to any problems or issues you have raised:

Believe the drain issues can’t be easily fixed but shame this isn’t considered in the rental price.

Please share one thing (or more) which you wish you had known before you moved in:

The smell is the only criticism we have overall the rest we are happy with

Please tell us about the good and bad aspects of living in your local area:

Living in my local area offers a good balance of convenience and lifestyle. There’s a solid range of shops, from small independent stores to larger supermarkets, making everyday errands easy. Restaurants and cafés are diverse, with options ranging from casual takeaways to more upscale dining, and there are a few decent bars for socializing. Green spaces and parks are accessible and generally well-maintained, which is great for relaxing or exercising. Transport links are one of the strongest points, with reliable bus routes and nearby train or underground stations providing easy access to other parts of the city. However, during peak hours, services can get crowded and occasional delays can be frustrating. On my street, parking can be a challenge, especially in the evenings, and you sometimes have to park a bit further away. Bin collections are regular, though occasionally there are delays. The area is mostly quiet, but there can be some traffic noise during busy times and occasional anti-social behaviour, though nothing too serious overall.

How has the building management responded to any problems or issues you have raised:

The building management has generally responded within a reasonable timeframe and addressed most issues effectively, although communication can sometimes be slow or lacking in updates.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how limited parking can be, especially in the evenings, as it can be difficult to find a spot close to the building. It’s also worth knowing that transport gets quite busy during peak hours, so planning ahead helps. On the positive side, the area is quieter than it may seem during a viewing, particularly at night, which is a big advantage.

Please tell us about the good and bad aspects of living in your local area:

Transport links are incredible. The area is safe. Roadworks are ongoing, but will clear up soon I hope.

How has the building management responded to any problems or issues you have raised:

Instant response and no arguments about problems. Also the team here are highly skilled.

Please share one thing (or more) which you wish you had known before you moved in:

It pays to be social. There are plenty of events to meet new people.