Apartment 112 Assay Heights Soho Yard, Sheffield, S3

Please tell us about the good and bad aspects of living in your local area:

Living right next to Kelham is a great thing, because there's tons of stuff to go and do right on the doorstep, as well as not being so far away from central Sheffield to make walking impossible. So pretty well-situated. Transport links could be a little better, but that's not Soho Yard's fault, the nearest Supertram stops are either at the top of a relatively steep hill about a 10 minute walk away (Castle Square/Fitzalan Square) or the Kelham Island stop which is a much longer trek. The streets are nicely clean, and pretty quiet, but there is a fair amount of noise from the traffic at the junction just past where the buildings are. Not so much to be distracting, but definitely noticeable. We've not noticed any antisocial behaviour so far, which is great considering we used to live close to a popular Spoons in town, which was always alive with people yelling outside. Bins are in a separate room on the ground floor, which is well-ventilated and never smells particularly bad. I was surprised by that when we were shown where the bins were.

How has the building management responded to any problems or issues you have raised:

So far, we've had a couple issues that have been very quickly looked into for us, including, notably, on weekends, when we'd have assumed they'd be slower to respond than usual! They have a very easy WhatsApp chat so you don't have to worry about calling anyone or anything like that.

Please share one thing (or more) which you wish you had known before you moved in:

Some of the things _around_ getting in here were a little disappointing to me. Namely, the building management (apologies if I'm blaming the wrong people here!) were really slow to provide information and the tenancy agreement, which led to a mad scramble about 6 days before I was due to move in to sign agreements, set up utilities and find the amount of money they needed in advance, which hadn't been mentioned in the run-up to signing for the apartment. They also only have one company providing the bills for hot water, which is billed separately. That company is slow to respond, and forces you to talk to an AI agent that can decide whether or not you can get a callback from them. Finally, there's only one broadband provider in the building, which isn't _too_ bad considering they'll provide a gigabit line for £20/mo., but it would be nice to have choice when it comes to that, especially for those of us who work from home and would want a business line ideally for redundancy and stability. They're not slow though, and their speeds are largely as advertised at all times of day.

Please tell us about the good and bad aspects of living in your local area:

Living in this area has been very convenient over the past year. It’s close to the city centre, so there’s a great range of shops, restaurants, bars and cafes all within easy reach, along with plenty of parks and green spaces nearby to explore. Transport links are excellent, with everything feeling very accessible whether walking, using public transport or driving. Parking has worked well in my experience, and while some traffic noise is expected with city centre living, I haven’t found it excessive or disruptive. The area is also actively developing and improving over time, which adds to the sense that it’s an exciting place to live. Overall it offers a great balance of city convenience, amenities and comfortable day-to-day living.

How has the building management responded to any problems or issues you have raised:

All issues I have raised have been dealt with in a prompt and professional manner. The building management team have been responsive, helpful and efficient in resolving any concerns, with clear communication throughout the process.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in was a clearer understanding of the hot water system and how it worked, as there were some teething issues early on. That said, this was understandable given it was a brand new development that had only recently opened, and the process has since been ironed out and works well. If anything, it was more part of the natural settling-in period of a new development rather than a major issue, and it has improved over time.

Please tell us about the good and bad aspects of living in your local area:

Kelham island is the place to be. Everything you need in one post code and by far the best place to live in Sheffield.

How has the building management responded to any problems or issues you have raised:

Always quick response and helpful . Problems if any are solved immediately

Please share one thing (or more) which you wish you had known before you moved in:

Some electric or motor storage. E scooters and motorbikes etc

Please tell us about the good and bad aspects of living in your local area:

Great location with short distance into the town centre which makes it really convenient, without needing a car.

How has the building management responded to any problems or issues you have raised:

Big thank you to Liv and Megan for all their help along the way. They were supportive quick to reply and always willing to assist with anything I needed.

Please share one thing (or more) which you wish you had known before you moved in:

The whole process was clear and easy to follow. Thank you.

Please tell us about the good and bad aspects of living in your local area:

Very good area. Close to the centre. No allocated parking unfortunately but local parking areas give offers and discounts for the residents

How has the building management responded to any problems or issues you have raised:

Very well. They are involved and try to fix issues in a timely manner

Please share one thing (or more) which you wish you had known before you moved in:

It would have been better if it was advertised clearly that there was no good parking areas around