Glasshouse Square Bristol BS1

Please tell us about the good and bad aspects of living in your local area:

The area is perfect if you want a place close to the city centre but also quiet. It’s roughly a 15 minute walk, which makes commuting and days out really convenient. The shops here are great, with a Tesco that’s very handy and a small Co-op nearby. The tram is a 3 min walk and the bus stop is right outside ! Just a 5 minute walk into the Jewellery Quarter, there are multiple shops and takeaway options, with restaurants offering a wide range of cuisines. Bins are collected regularly and the area is well maintained. Everyone around here is really friendly, there’s no traffic noise, and I sleep soundly through the night every night.

How has the building management responded to any problems or issues you have raised:

The building management has been very responsive whenever I’ve raised any issues. For example, my parcel was delivered to the wrong location while I was out, and when I contacted reception they immediately arranged for it to be safely stored in the parcel room. On another occasion, a lightbulb in my apartment stopped working and maintenance came to replace it straight away. Overall, issues are dealt with quickly and efficiently.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t have any major surprises when moving in, as everything was fairly in line with what I expected from the viewing. Overall, the experience has been very straightforward and positive.

Please tell us about the good and bad aspects of living in your local area:

So far so good, nothing to complain about just wish the house was properly cleaned before I moved in

How has the building management responded to any problems or issues you have raised:

All good at the moment, nothing major to complain about

Please share one thing (or more) which you wish you had known before you moved in:

That i would need my own cleaning service, to clean before I move in

Please tell us about the good and bad aspects of living in your local area:

No complaints about the local area . Maybe the local people could be quieter at night , other than that the location is great

How has the building management responded to any problems or issues you have raised:

Excellent , special shout out to James Kedian who has gone above and beyond on several ocassions to repair / replace things. He looks out for the tennants and is always ready to help

Please share one thing (or more) which you wish you had known before you moved in:

The fact that repairs are so easy and that someone like James exist .

Please tell us about the good and bad aspects of living in your local area:

The good aspect of living in Millrights place is that it is a newly built and well designed apartment. Has very good amenities, I’m using the gym and the dining hall most. I appreciate that there is not more space but having one more treadmil could be better specialy during high demand periods like cold season. Or if there could be an option on the app to book the treadmil as it cannot be shares with others at the same time. I had experience of the times I went to the gym and because both treadmils were in use, I came back home. The only bad aspect of living here is the fire alarm from the fire station which I find very disturbing specialy overnight! I wake up every single time they’re going out for the mission. Also no parking availability during weekend is a problem as our guests need to drive around and around to find a place to park their car, if they’re lucky. Also I wanted appreciate the very good reception staff we’ve got. All of them are very friendly, polite and happy to help all the time. I know Ryan for a bit longer than the other lovely ladies and I felt sad when I heard that he is moving to another building. He is a star and he has always been helpful with any request we’ve raised. I wanted to take this moment to thank him for his fabulous customer service.

How has the building management responded to any problems or issues you have raised:

Yes, once I lost my keys. They have been very helpful and provied me a new set of key in less than an hour which was very convenient although the cost was a lot!

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known this building is located next to the fire station which is the only cons of it.

Please tell us about the good and bad aspects of living in your local area:

This place is in a dream location with Canning Town station bang opposite (closest a building could be to a tube station), with Morrisons and Lidl literally a min away, Pret and Starbucks in the same building, there can be no complaints at all. The amenities in the building are good, and the people are so nice. The team sitting at the concierge is extremely helpful and the apartments itself are well furnished.

How has the building management responded to any problems or issues you have raised:

They have been very responsive, and have attended to our requests promptly

Please share one thing (or more) which you wish you had known before you moved in:

None, honestly, the team was transparent in the on-boarding process