Lighthaus, William Jessop Way, Liverpool, Merseyside, L3

Please tell us about the good and bad aspects of living in your local area:

The good aspects are that we’ve got both co-op and Tesco which are very close to the development and I great park across the road which is great for dog walking. It’s great how close the tram stop is which makes it so convenient to get into town etc. There’s a super cute quite brunch stop down the road which is dog friendly too. The parking in front of the building which is quite expensive and you can only be there for 3 hours. Also, down the road there is a lot of construction going on so the road can get a bit blocked up with traffic.

How has the building management responded to any problems or issues you have raised:

Really positive feedback on when I raised an issue with my washing machine. Maintenance came that afternoon to fix it and in the meantime, I was able to use a washing machine in an empty apartment. 

Please share one thing (or more) which you wish you had known before you moved in:

When I went to view a few apartments and I settled on the apartment, I’d recommend checking what side of the main road you’re on and how much sun your apartment will get. 

Please tell us about the good and bad aspects of living in your local area:

Brilliant views, great communal spaces and the staff are lovely. Especially the gentleman who works nights, I believe his names Dean. He’s constantly going out of his way to make everyone feel comfortable and welcome.

How has the building management responded to any problems or issues you have raised:

Yes. I have had very little to report. But what little I have has been addressed very quickly.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew it existed sooner. Wasted my money living in alternative locations

Please tell us about the good and bad aspects of living in your local area:

Been a month since I have moved into the Octagon and it’s been amazing so far! No complaints at all from an area standpoint as it’s in the city center, close to work / shopping / restaurants and public transport so everything is accessible and convenient. Perfect for a young professional if work is located in city center.

How has the building management responded to any problems or issues you have raised:

Yes, they have. On-site team is very quick / responsive to help with literally anything so very satisfied. More importantly, they are very approachable & friendly.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really. Brilliant so far and have been loving life off late thanks to the Octagon and its way it’s currently being managed.

Please tell us about the good and bad aspects of living in your local area:

Very peaceful waterfront setting with a calm, relaxed feel. You’ve got lovely coffee spots just a short walk away, plus Wyld Sauna nearby for something a bit different—ideal for unwinding and making the most of the area.

How has the building management responded to any problems or issues you have raised:

Any lettings issues, Nathan is always the first to help, and for maintenance, Reece has it sorted quickly. The front desk team, especially Caitlin and Kendra, are always super friendly and welcoming, which makes everything much easier.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, not much. Things run pretty smoothly. If anything, I wish I’d known how quick and helpful the team are; any issues get sorted straight away which makes everything really easy.

Please tell us about the good and bad aspects of living in your local area:

The apartment building is located at the heart of town, close to most amenities and also easy access to transport links . Noise from vehicles and pedestrians is greatly reduced which makes it condusive. For over 3 years of renting in the apartment there hasn't been any record of anti-social behaviour.

How has the building management responded to any problems or issues you have raised:

I had a water leak from one of my waste water pipe, and accesssment was carried out sameday and issue resolved the next day.

Please share one thing (or more) which you wish you had known before you moved in:

My experience so-far haven't given me any reason to regret