TURA, Whitehall Road, Leeds

Please tell us about the good and bad aspects of living in your local area:

Very good location , super close to the train - amazing facilities & restaurants nearby too. I also love the quality of the flags

How has the building management responded to any problems or issues you have raised:

Yeah so when the lights went out they fixed them so quick it amazed me

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about it 10 years earlier so I could have moved then

Please tell us about the good and bad aspects of living in your local area:

The area is fantastic, with loads of pubs and bars nearby, and only 5-10 minutes walk to BTN station.

How has the building management responded to any problems or issues you have raised:

Just today I asked for an extension on my lease by a few days due to terrible timing on my part, and it was granted no questions asked - despite it having already been leased! They instead chose to take on the extra work in a smaller time period, rather than make my moving out difficult. I’m exceptionally grateful for such consistently brilliant management.

Please share one thing (or more) which you wish you had known before you moved in:

Just how much having good staff in the building can impact your life. They’ve helped me fend off debt collectors (not my debt, it was a whole thing!), helped me deal with difficult utilities companies, been flexible with my lease duration and always with a smile. As a student living away from home for the first time, it’s meant the world.

Please tell us about the good and bad aspects of living in your local area:

The location is great and we love our local bar, Atlas. The Deansgate tram stop is really useful for getting out and about. One issue are the cars that drive into the turning circle and rev their engines really loudly, often late at night. The General store is also very good and I go at least once a day - I like that it has some interesting brands!

How has the building management responded to any problems or issues you have raised:

Yes, it’s really easy to submit any issues via the online portal and they are generally dealt with pretty quickly.

Please share one thing (or more) which you wish you had known before you moved in:

Check the Renaker development plan for the area in front of the towers as your view may be shortly disappearing!

Please tell us about the good and bad aspects of living in your local area:

The location and access to central Manchester via foot or tram is excellent. The ongoing building work and the disappearing views is the most troubling aspect of living here. The dog owners using the pathways and light posts as toilets for their pets is pretty rough - as we have to keep our wits about us, so as not to step in anything! There are a group of drivers who regularly rev their engines really loudly outside the General Store - getting rid of them would be a bonus, too.

How has the building management responded to any problems or issues you have raised:

No problem - very efficient to raise issues via the online portal and they are dealt with pretty quickly

Please share one thing (or more) which you wish you had known before you moved in:

The ongoing building work means that the views you have today may it be there in 12 months time.

Please tell us about the good and bad aspects of living in your local area:

Good - close to temple meads, quick walk to the mall, sainsburys downstairs Bad - far from the university of bristol

How has the building management responded to any problems or issues you have raised:

Mainly maintenance requests take about 1 day, longest would be a week? Bin chute sometimes is a problem but gets managed relatively quicky.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing major, the community at Box Makers is great, the neighbours are also great and the staff are very kind!