Ragstone Avenue, Swanscombe, Kent, DA10

Please tell us about the good and bad aspects of living in your local area:

It’s all been good. Lovely landlord who was simply perfect from the start and the development is stunning. It’s peaceful and new and looks wonderful with all the trees dispersed throughout. Shops are so close like Tesco and Lidl. Clean and well served area we love it!!

How has the building management responded to any problems or issues you have raised:

They have been super efficient. I was taken care of quickly with the maintenance I requested.

Please share one thing (or more) which you wish you had known before you moved in:

Good: the efficiency of applying for a home and the choice of homes have been excellent with Allsop at unparalleled living. Thank you so much we are greatly grateful to you all.

Please tell us about the good and bad aspects of living in your local area:

The area is convenient with great transport links, local shops, supermarkets and restaurants nearby. It’s generally quiet, feels safe. Overall it’s been a great area to live in.

How has the building management responded to any problems or issues you have raised:

Any issues I raised were dealt with quickly and professionally. Communication was always clear and Lynn, the property manager, was especially helpful, responsive and supportive throughout my tenancy.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how smooth and well managed the development would be, as it definitely made the renting experience less stressful. The area is convenient, quiet and well connected, and the management team has massively improved since Lynn joined

Please tell us about the good and bad aspects of living in your local area:

I have lived on our estate for a year now and I have to say, I’ve got no complaints. The homes are beautiful and our neighbours are lovely. We feel very well looked after by the property management, they check in and offer nice opportunities to meet together and discuss concerns etc. The location is fab, it’s very convenient for us to be walking distance to town and right by the main roads to get into Telford, Shrewsbury or Whitchurch as needed. I’m honestly the happiest I’ve been in my renting history living at assembly park and I would recommend it to anyone. Any issues we have had have been cosmetic and a quick report on the app and it’s dealt with immediately. Thank you for having me, I love it here!

How has the building management responded to any problems or issues you have raised:

Yes, they’ve been out a few times for us, the dishwasher had an issue and they sent a gentleman out who took it on himself to tighten our tap which was so so kind, we had a blocked drain that I hadn’t even reported and they arrived instantly the same morning it happened based on someone else’s enquiry plus we had the door come off our unit and they sent a handyman to reattach it. All have been incredibly professional and courteous

Please share one thing (or more) which you wish you had known before you moved in:

The road has taken a long time to finish and I wish I had managed my expectations on that.

Please tell us about the good and bad aspects of living in your local area:

The development isn’t bad as you think. There is plenty of beautiful 3 bedrooms but I was surprised to know you can’t buy these properties considering new land developments have to give a percentage of their homes to social housing adleast 10%. The 2 bedroom homes don’t have a window in the bathroom 🚩so they only have 1 window at the top while the 3 beds have 1 bedroom window and then the bathroom window next to it. Thats the easiest way to know if a house is a 2/3 bedroom from the outside. The 2 bedrooms also have a boiler in 1 of the bedrooms. I do not recommend getting a property in the middle. Do not get a middle terrace house. Always get the end terrace or semi detached with your own driveway. End of terrace and semi detached are the same size on the inside but the middle terrace are quite smaller and you'll be paying the same rent for a smaller space. The rent is quite high too so a 3 bed is £1.3k x 24 months = £31,200 that’s a house deposit. I wish I could buy it to decorate it as I would like to paint in my children bedroom but the homes are designed for temporary family living, rent to build homes. Walls are plasterboard so you can’t mount a tv on the wall. Property manager does take a while to respond to queries and the storage unit is very small.

How has the building management responded to any problems or issues you have raised:

Take forever to respond and not responsive usually

Please share one thing (or more) which you wish you had known before you moved in:

Don't get a middle terrace home. Request for the repairs you see at the viewing to be sorted out before you move in,

Please tell us about the good and bad aspects of living in your local area:

Shop very close by accompied by a restaurant around the corner from it within walking distance from our house parking is easy enough for 3 cars where i live. Matience is easy all controlled with the app and is very quick

How has the building management responded to any problems or issues you have raised:

Very fast day 1 request through by day 3 I was contacted to arrange a day to come have a look very fast

Please share one thing (or more) which you wish you had known before you moved in:

I can't think of anything else not mentioned above