We’ve updated our Privacy Policy
To make sure you have a clear and transparent understanding of how we use your personal information, we regularly review and update our Privacy Policy.
Most of the recent changes in June 2025 have been to simplify wording and add clarity. Here are the key ones that could affect you:
- If you are a supplier or prospective supplier to Rightmove, we have included personal information we process, why we process and our lawful basis.
- If you request a remote online remote valuation from our member agents we will notify the agent when you have viewed their valuation only where you have consented to targeting and tracking cookies.
- If you start a remote valuation and upload images, but do not submit the valuation request we will retain the images you have uploaded for 7 days. When You submit the online agent valuation request the images will be retained for 2 years and 7 days.
- We have signposted where you can find and access our employee privacy policy and our members privacy policy.
- Where we make collaboration features available, we have highlighted how data is collected and used.
- We have updated how we handle your information when you enter into competitions we run.
- Clarified that where a member acquires another member, we may transfer enquiries sent to that member, over to the new acquiring member.
- Clarified that we may retain data for a further year for disaster recovery purposes.
- Clarified that where a Right to be Forgotten is completed, we retain the log data for 180 days after the process has been completed.
- Added that we may share data with a competent authority as part of an investigation they are conducting and where there is a valid lawful basis to do so.
We hope the above explains the key changes and the impact these may have. You can view our Privacy Policy here.
If you have any questions or would like to get in touch, please visit our FAQ pages.