What makes Accommodation Unlimited the property management company of choice for so many landlords? Here are just some of the reasons.
Putting Customers First
Customers come first in our business.
First and foremost we will undertake to manage your property with the maximum efficiency and care at our command.
We will endeavour to find a suitable tenant for your property within four weeks of taking instruction.
We guarantee that your property will be displayed on our internet site, included in our weekly newspaper advertising and details notified to potential tenants within five working days of receiving your instruction.
We guarantee that we will interview and take up written references on all prospective tenants.
We undertake to attend all emergencies within 12 hours and all non-emergency work within 48 hours.
We guarantee that all tradespeople used for repairs and redecoration will be suitably qualified.
No additional charges, other than the direct costs of the trades people will be levied for organising the service.
We will undertake to keep all our landlords informed about legislation or material charges that occur, in writing, and through our quarterly news bulletins.
We guarantee to appoint a fully experienced Letting Manager to take care of your property. We will also guarantee to communicate any personnel changes in writing.
We are members of, and adhere to, the Bristol Association of Letting and Managing Agents' (BALMA) code of practise.
B.A.L.M.A. is an established association of agents sharing their professionalism, striving to achieve high standards to benefit both tenants and landlords; whether private home owners, professional landlords or investment companies.
B.A.L.M.A. Code of Practice:
A member will provide services to all concerned without regard to consideration of race, ethnic or national origins, sex or disability. In particular members will not act on discriminatory instruction or reassure and will as far as practicable follow the Race Relations code of Practice in Rented Housing. (Keeping in line with government guidelines as laid down in the Race Relations Act 1976. Sex Discrimination Act 19'74, Accommodation Agencies Act section 137, Housing Act 1988 Section 180. Local Government Housing Act 1987).
Every member should keep at least one bank account (Client Account) which shall be separate from the firms trading account(s). Any money held in such an account should not be available for the trading purposes of the firm or the security. for a loan or for any other purpose, save where specifically authorized by the client.
Every member shall comply and conform to the content and spirit of the Constitution of the association, a copy should be kept available at your office.
A member should also keep proper written accounts to show dealings as they relate to individual clients.
Every member shall be under a duty to avoid any act which involves dishonesty or behavior of an unscrupulous or deceitful nature which shows moral unfitness to be a managing agent or in any way brings the Association into disrepute.
Members agree when letting property not to demand a payment of a sum of money in consideration of registering the name or requirements of a person seeking the tenancy of a house or flat, or in consideration of supplying particulars of houses or flats to let. A fee shall only become payable when a tenancy is formally accepted.
A member shall not seek or conduct business by methods which are designed to take unfair advantage of any weakness or ignorance of the part of any person.
A member shall use all diligence looking after its client's interest and shall take all reasonable steps to protect and promote its client's interests.
A member shall ensure that each client is aware from the outset of the terms and conditions upon which its services are supplied. Before accepting. instructions a member shall disclose in writing to his client any existing conflict of interest of circumstances likely to give rise to a conflict of interest.
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