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Appointmoor Lettings
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    Renting through Appointmoor

    Establishing tenants and landlords satisfaction is our top priority.

    Providing a friendly, professional service we are always approachable, and you will be taken care of by our specialist lettings and property management teams.

    Yearly rent reviews are conducted by our fair and experienced negotiators, with an excellent understanding of the local rental market to ensure both landlord and tenant are satisfied with the rates.

    We've helped many investors find and establish rental property portfolios, and a high percentage of our clients have returned time and time again.

    If you are interested in one of our properties please contact our lettings team who will be happy to discuss the details further with you.

    We are members of NAEA, ARLA, Safe Agent Scheme, ARMA, The Property Ombudsman and Tenancy Deposit Scheme.

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    Your block managed to perfection

    We are industry-qualified and professionally equipped to help you take over the management of your block.

    Communication is the key to a well-managed development and we keep you informed every step of the way, this ensures we understand the needs of leaseholders and manage the block effectively.

    We are proud of our fully qualified staff, their knowledge, drive and professionalism ensure your property is proactively looked after and your investment is protected.

    Service Charge Budget

    We work with you to create a service charge budget to meet the needs of the block. We will provide recommendations and assist with forecasting to ensure value for money.

    Health & Safety & Contractor Management

    We understand that the contractors we send to site are a reflection of us and poor workmanship reflects negatively on our company. By using local contractors vetted by us, we know the service you receive will be of a high standard at an affordable price. We have a strict process that is followed before sending contractors to site as Health and Safety of your home is our priority to provide peace of mind.

    Site Inspections

    We carry out regular site inspections throughout the year and we like to tell you when we are attending so that we can use our time on site as an opportunity to meet with you and discuss the development.

    Insurance

    We work closely with our dedicated insurance broker sourcing low cost, high cover premiums.

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Landlords
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    Letting with Appointmoor
    We successfully manage the largest and most diverse lettings portfolio in the local areas so there isn't much we don't know about letting a property. We know that every landlord and every property is unique.

    We'll tailor our services according to your circumstances; we can do a little or a lot.

    First we'll visit your property for an appraisal. Then we'll provide solid realistic advice on its rental value. With our extensive experience across the entire local area, you can be confident that we'll give you a fair and achievable figure. We'll discuss our different types of lettings service, allowing you to choose between them.

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Tenants
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    Permitted payments/tenant protection information:

    Permitted payments For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:

    • Holding Deposit - Equivalent to one weeks rent (this will hold the property whilst references are carried out)
    • Five Weeks Deposit (the equivalent to five weeks rent)
    • Tenancy Amendments £50.00 plus VAT (£60.00 inc VAT)
    • Tenancy Renewal Fee for tenancies entered into on or before 31st May 2019 £75.00 plus VAT (£90.00 Inc VAT)
    • Early Termination Fee - Should you require to end the tenancy early, tenants will be liable to cover the rent until a suitable tenant is found & to cover the landlords agency fees (all fees will be discussed and put in writing)
    • Tenants will be charged at cost to replace Keys/Security Fobs/Parking Permits

    Property Redress Scheme:

    The Property Ombudsman (TPO) Milford House, 43-55 Milford Street, Wiltshire, SP1 2BP

    Client Money Protection:

    Propertymark, Arbon House, 6 Tournament Court, Edgehill Drive, Warwick, CV34 6LG

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  • Introduction

    Meet the Team - Lettings & Property Management
    From our early days we've expanded with the market and today we have a dedicated team of 13 staff members, many of whom have been with us since the start. Our team are experts in all of the surrounding local areas.
  • Team Member

    Claire Leslie - Lettings & Property Manager
    Claire's recent employment history has solely focused on property and in particular property management. As the newly appointed Property Management & Lettings Manager, Claire has experienced all aspects of the field and her knowledge of the sector is what sets her apart. Whether managing the team, answering queries or organising inspections and repairs, Claire's focus is the happiness of both landlords and tenants.
  • Team Member

    Charlotte Jenner - Senior Lettings Negotiator
    Over 4 years in the industry, Charlotte brings experience and knowledge to the Lettings team. Her bubbly personality combined with a positive attitude is really what makes Charlotte stand out, both in the office and with our clients.
  • Team Member

    Cheryl Bemister - Lettings Administrator 
    Cheryl is the linchpin of the lettings team. She oversees reference and SEAL list checks for new tenants, ensuring their accurate and timely completion. She also organises maintenance work for move ins, manages inventories and completes all new tenant administration.
  • Team Member

    Lauren Finch - Senior Property Manager
    With many years of industry knowledge, Lauren's expertise in all things property related is unrivalled. Combining a property management background with her customer service skills Lauren is an invaluable member of the Appointmoor team.
  • Team Member

    Lorraine Tuff - Property Manager
    From early on in Lorraine's career the phrase 'the customer is always right' has always been her focus and to this day, she continues to uphold this value. She has been employed in the customer service sector all her working life and in particular within the estate agency industry. Customer service is what drives Lorraine and she excels in matching people with property. Her focus is to provide tenants and landlords with a positive experience and thrives on building relationships with them over a period of years.
  • Team Member

    Sophie Whiston - Block Manager
    Sophie joins the property management team at Appointmoor after several years' experience in our lettings department and an extended leave to begin her block management qualifications. Sophie offers a wealth of property knowledge and is always on hand to advise and assist our clients.
  • Team Member

    Hannah Kateley - Junior Property Manager
    Introducing Hannah, the newest member of the Appointmoor team. Since leaving college Hannah has worked solely in the customer service industry and it's these skills she brings to the Appointmoor offering. With a desire to focus her attentions on the property market she is looking forward to building her career as a Property Manager.
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    • Introduction

      Testimonials


      See what everyone has had to say about Appointmoor Estates!

      "Very good service. Approachable, attentive staff" - Safa M

      "Very professional team" - Jason M

      "The staff at Appointmoor covered any problem I encountered very efficiently. Many thanks" - L Barnard

      "Service surpassed expectations." - A Boyden

      "We have found the whole team very professional" - C Body

      "Nice and friendly" - P Neal

    Testimonials from Landlords

    • Landlord Testimonial

      Finally, an agent that tells you straight. Not just what it's assumed that you want to hear. Appointmoor are efficient, reliable and very importantly, they have an excellent grasp on all local property matters. - Stewart
    • Landlord Testimonial

      I have used Appointmoor in the past for letting. They are efficient & professional as always. They adapt to the clients requests and I would not hesitate to recommend them in the future - Paul
    • Landlord Testimonial

      I used Appointmoor to let my property and found Sophie very professional and polite. I would not hesitate to use them again - Anthony
    • Landlord Testimonial

      Appointmoor found us a tenant very quickly - Dean

    Testimonials from Tenants

    • Tenant Testimonial

      Found myself and my partner the perfect flat with our first interaction with Appointmoor, couldn't be happier with how smoothly everything went. Special thanks to Zak from there who helped with all our queries in a professional and friendly manner. Would recommend to anyone. - George
    • Tenant Testimonial

      Exceptional service; extremely helpful and efficient. Would happily recommend their services - Steve
    • Tenant Testimonial

      Excellent treatment, very good agent, recommend the agency, I am going to work very efficiently, I am very happy to rent with you.Thanks very much. - Brenda
    • Tenant Testimonial

      Sophie was very friendly and patient - Siren
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