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    About Arden

    Arden Estates was formed in 2010, with the aim of setting new standards in all areas of the way an Estate Agent operates.

    We are proud to be leading the way in each town in which we operate. We believe that by focusing on what our customers actually want, and what is right for them, we can build a loyal and committed relationship.

    By investing and embracing all that has changed in our world in recent times, we never stop trying and testing new marketing methods.

    Our in-house marketing team are constantly researching new methods and ways to further promote your property in this technically driven new age.

    If something new will increase our service level to you by just 1%, then we will incorporate it, as customer satisfaction is crucial to our success.

    It's these critical 1%s that make the difference. These days, people seem to reduce the price of a house as if it isn't real money. However, we believe that the extra services and the multimedia advertising we buy for you is the reason we achieve such a high percentage of your asking prices.

    We won't just advertise your property on the internet and wait for the phone to ring, we provide a comprehensive service with an experienced team of friendly people working for you constantly and proactively to achieve your goal.

    You want your property to stand out from the crowd to give people a reason to view it.

    We don't make false claims or pretend to be something that we're not; if you want confirmation about how good we are, what we're all about and why we are different, then ask one of our clients or call us for an informal chat ...we'd love to hear from you.

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    Our Mission Statement

    Our mission is...to sell your property as quickly and efficiently as possible whilst making sure that we achieve the highest possible sale price. We aim to set new standards in customer service and the marketing of property. While your property is being sold you will not have to worry about a thing.

    You can expect in all our dealings with you that we will:

    - Treat you as we ourselves would expect to be treated
    - Never take advantage of you
    - Be open, honest and transparent
    - Quickly put right any issues that may occur during the process

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    Our Service Promise

    Regular Updates
    We will call you on a regular basis to keep you up to date on how things are going, so you are always in the loop.

    Email/SMS Confirmations & Alerts
    We confirm all viewings via email or text message so you've got a record of who has viewed your property and at what time and date.

    Accompanied Viewings
    You will have one designated point of contact who will carry out your viewings. This person will be specially trained and will have previously seen your property. It is always much easier to deal with the same person.

    Viewing Feedback Within 24 Hours
    We aim to get your feedback to you, from interested buyers who have viewed your property, within 24 hours so we don't miss out on a sale opportunity.

    Fresh Marketing Ideas
    We will often change your advert to make sure it stays fresh and doesn't go stale, giving your property the edge over the competition, keeping it up to date and relevant.

    Internet Statistics
    We will send you regular statistics showing your property performance including website hits, brochure downloads, viewings, offers, etc. From these statistics you'll be able to keep an eye on your property's performance.

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    "We guarantee to offer a 5 star service"

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Information for sellers
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    At Arden we understand that putting your property on the market is a huge step. The good news is that we are always here to make sure your moving experience is a good one. After all, it's an exciting time and we want you to enjoy it.

    Once you've made the decision to sell your house the next big decision you have is finding the estate agent that you feel is right to sell your home. We've invested heavily in technology, marketing and people to provide you with what we hope is an unrivalled service. When you're comparing agents we recommend that you ask them whether they can help you as much as we can:

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    Professional Photography

    We understand how important it is that your property is presented to the highest possible standard, after all this is what gets people through the door. For that reason we have a professional photographer using the best possible equipment to produce the highest quality, wide angle & aerial pictures of your home.

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    Honest and Transparent Pricing

    No hidden charges or surprises.

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    No Long Term Contracts

    We won't tie you into Long Term Contracts like other agents.

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    No Sale No Charge

    There will never be a charge if your house doesn't sell or you change your mind.

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    Helpful and Fully Trained Staff

    All of our staff are fully trained and have extensive local knowledge and experience. We work closely with HL Consulting who are also able to offer you fully qualified Independent Financial Advisors, whole of market mortgage advice, so you can be sure that you're getting helpful advice in all areas.

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    Unrivalled Website Marketing

    We currently reach over 60 Million online customers every month through all the major property portals so we reach more buyers, these include: ardenestates.co.uk, rightmove.co.uk, primelocation.com, zoopla.co.uk and many more.

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    Floor Plans

    Floor Plans create interest and show people how your property fits together. They are so important that we include 2D & 3D versions as standard with every property we market.

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    Distinctive For Sale Boards

    Your home will never go un-noticed with our highly visible green coloured boards instantly attracting buyers to an agent they can trust. Our premium marketing package includes an upgraded 'swing' style board to really make your property stand out.

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    Full Colour Particulars

    We provide you with beautifully presented full colour particulars so that your property is shown off to its full potential. If you choose our premium marketing package we'll provide glossy, professionally printed brochures for your property.

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    Accompanied Viewings

    We take care of the viewings for you and endeavour to provide you with feedback within 24 hours.

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    Sales Progression Team

    Once we've sold your house, the case is handed to a specialist in-house sales progressor who will look after your sale all the way through to completion. You will be contacted and updated at least once a week. This ensures a much quicker and smoother journey through the sales process.

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    Help With Your Onward Purchase

    We do more than just sell your home. If you need any help or advice with your move we are always just a phone call away.

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    Members of the Property Ombudsman Scheme

    Being members of the Property Ombudsman Scheme, provides peace of mind that you are dealing with professionals that have your best interests at heart at every stage of the process.

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    The successful sale of your property can be dependent on the instruction of an efficient and experienced solicitor. So, it can really pay off to do some research and make a decision before you put your property on the market, as this may help to avoid delays.

    We have relationships with some of the best Solicitors around, and can offer recommendations and advice if required.

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Information for potential buyers
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    Getting Started...

    Whether you're a first time buyer, a home mover or a landlord you'll need to know what your budget is and how much money you can borrow. We can help you with this by setting up a consultation with one of our fully qualified independent Mortgage Advisors, where you'll soon know how much you can afford and what the monthly payments will be. Our advisors will also provide you with what's called an 'Agreement in Principle' certificate. You'll need this as proof that you can obtain a mortgage to show other estate agents before they will accept an offer from you.

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    Now that you know how much you can borrow and you've got your proof of mortgage, you can start viewing properties. You need to know which areas you want to live in, how many bedrooms you need, your maximum budget and which type of property you want. We will enter this into our system and you'll be kept constantly updated with our latest properties via text, email and phone.

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    Make an Offer

    Once you've found your dream property, you'll need to make an official offer through our sales negotiators.

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    Choose a Solicitor

    You will need to instruct a solicitor to carry out conveyancing. We can arrange for our recommended solicitors to take care of the sales progression. We only work with like-minded, forward thinking solicitors, so you can feel rest assured that you'll be in safe hands with a competitively priced and efficient service.

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    Apply For Your Mortgage

    Now that you've got an offer accepted on the property you wish to purchase, it is imperative that we apply for your mortgage as soon as possible to avoid unnecessary delays. It can all be done within an hour and generally you'll need the following proofs:

    -Photographic ID & Proof of Address
    -3 Months Pay Slips or 2 Year Accounts
    -Proof of Deposit

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    Sales Progression

    Your file will be assigned to one of our sales progression team who will endeavour to look after your every need through the buying process. They will advise you and negotiate on your behalf throughout this process, keeping you informed every step of the way.

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    Valuation or Survey

    When the mortgage company has approved the initial mortgage application, they will instruct a survey for Mortgage purposes, to ascertain the condition and value of the property. Your chosen lender will contact us to arrange the inspection, and if everything is satisfactory, you can expect your mortgage offer to follow shortly after.

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    Mortgage Offer

    Following the successful completion of the survey, your offer will be produced and sent out to you and your solicitor.

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    Signing of Contracts

    Once the solicitors have received all the information requested, prior to exchange of contracts, both sellers and purchasers will be sent the contract to be signed in readiness for the exchange.

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    Exchange of Contracts

    Once everybody in the chain has signed the contracts and solicitors have received everything needed, they will then instruct a formal exchange of contracts. All parties need to agree on a completion date and then the solicitors can exchange on the property, which means everything is legally binding.

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    This is the big day when all parties in the chain move. The keys will only be released once the transferred funds have reached the sellers solicitors (usually around midday). As estate agents, we often hold keys to the property prior to completion and we can only release these once we have had confirmation from the solicitors that the chain has completed.

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What else does Arden Estates have to offer?
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    Our professional team can offer both new and experienced landlords knowledge and advice on all aspects, from current market trends and rental expectations to the best investment options when purchasing a buy to let.

    We pride ourselves on being honest and open so you are always receiving the very best service. Efficient feedback is provided on a regular basis to ensure you are always kept up to date during the process of finding a tenant through to a tenancy terminating.

    At Arden Estates we strongly believe that your property deserves the very best exposure on the market which is why we incorporate professional standard photography when advertising on all major website portals, including Rightmove and Zoopla, along with our own Arden Estate Agents' website.

    There are different services available for each individual Landlord, which can be tailored for a truly personal service:

    1. Fully Managed
    2. Fully Managed with 'Rent Guarantee'
    3. Tenant Find Only

    For more information cal 01527 872 479 (option 2) or email lettings@ardenestates.co.uk
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    Mortgage Advice

    If you're currently looking to buy or sell property, whether it's with us or with another agent, we can highly recommend the expertise provided by the Mortgage Advisors of HL Consulting.

    With team members based at all four of our offices, plus their own headquarters, HL Consulting can help you to find the best rates going. Even if you have been disappointed by your own bank, HL Consulting have access to the whole market of lenders and may be able to attain that all important Agreement in Principle for you.

    In addition, they will also be happy to discuss any relevant insurances you may need, offer financial advice, whilst setting your mind at ease that all the hard work can be left in their capable hands, leaving you to concentrate on the purchase of your new house!

    Call any of our offices and ask to speak to one of our helpful home moving experts.

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Meet the Bromsgrove Team
  • Team Member

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    Jon Whitehead, Managing Director
    Hi, my name is Jon!

    I am the Managing Director of Arden Estates. I've been working within the property industry since 2004, when I started off my career as a Mortgage and Insurance Advisor working for a large firm in Birmingham. In 2006 I set up my own business providing financial advice.

    After four successful years I decided to branch out into the selling and renting of residential property, and so Arden Estates was born. We now have five local offices and the two businesses complement each other really well.

    When I do get time away from the office I enjoy playing sport, mainly golf, squash, snowboarding, and spending time with my friends and family.

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    Sarah Massey, Branch Manager
    Hi, my name is Sarah!

    I am the Branch Manager within the Bromsgrove branch. I had previously been working as a Sales Area Manager within the education/employment sector and had been itching for a change and new challenge.

    After originally joining the team as a Sales Negotiator, my role has further progressed and as well as seeing sales through, I also help to manage the team here in Bromsgrove. I enjoy working with people enormously and have a real passion for property, so felt Estate Agency would be the perfect career change for me.

    Joining the Arden Estates team was certainly the right move for me and I still progress within the role with every new day.

    When I'm not at work I love to spend time with my husband and two children, taking time for family holidays and special days out.

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    Maria Stokes, Marketing Manager
    Hi, my name is Maria!

    I am the Marketing Manager for the Arden Estates Group. With previous experience in copywriting and working as a Property Advertising Executive within a local newspaper, my role is an exciting challenge which incorporates my existing skills set and knowledge of the industry.

    After gaining my Certificate from the Chartered Institute of Marketing, I have always been interested in the Communications side of Marketing, and my position here at Arden allows me to progress further forward within that sector.

    In my free time I enjoy socialising with friends and family, cooking and entertaining, as well as travel and a passion for interior decoration.

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    Jackie Kamara, Sales Negotiator
    Hi, my name is Jackie!

    I am a Sales Negotiator within the Bromsgrove branch. After working predominantly in local sales for newspapers and magazines, I decided it was time for a bit of a change. After getting to know Arden Estates through my previous job, I jumped at the chance to take on a new role with a forward thinking company.

    What I enjoy most about being a Sales Negotiator is the variety, every day is different, and I love property and dealing with people, so it really is the perfect job for me. Having recently spent three years working on my own personal home renovations, including a loft conversion, which we did ourselves - I love to see the potential any property can offer.

    I have many interests outside of work, I love to spend time with my family and little grandson, eating in and out, socialising with friends, dancing and growing our own veggies on our local allotment.

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    Charlotte Horton, Sales Negotiator
    Hi, my name is Charlotte!

    I am a Sales Negotiator within the Bromsgrove team. After previously working in financial services, I knew it was time for a change and had always wondered about becoming an estate agent. I decided to follow my heart and joined Arden Estates successful team in January 2016.

    My change in career was fuelled by my passion for property and interior design, along with wanting to further develop my already existing skills set, within a workplace I'm excited to be a part of. My role at Arden Estates allows me to fulfil this, and I love the fact I am challenged every day. However, the best thing about my position, is being able to achieve the best price for my client's home and help them find their dream home.

    When I'm not at work I love to spend time with my friends and loved ones, as well as trying to squeeze in as many city breaks into each year as possible.

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    Christine Raybould, Sales Negotiator
    Hi, my name is Christine!

    I am a part-time Sales Negotiator at Arden Estates Bromsgrove. After previously working within the Education sector as a Teaching Assistant, I gave up my career in 2013, to become a mum to my third child. After a two-and-a-half-year hiatus to be a full time mum and take care of a busy and hectic household, I knew it was time to have some 'me' time back and return to work.

    However, I also knew I wanted a new challenge! I've always enjoyed meeting people and have a passion for property, so felt this could be the perfect career move for me - I have not looked back since. My role at Arden Estates provides me with challenges I love to solve, vendors and clients which I have built a great rapport with and I get such a buzz when a sale is tied up and my client has either sold their property successfully, or bought the property of their dreams.

    When I'm not working at the office, I still love my other job as mum to my three boys, and spend all my spare time with my husband, the kids and our zoo of rescue animals. When I get chance, I also like to get to the gym or out on my bike.

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    Daryl Lay, Director and Financial Planner
    Hi, my name is Daryl!

    I am the Director of HL Consulting and Chartered Financial Planner.
    I have been working within the financial industry since 1999, and have earned a great deal of knowledge and experience over the years. I chose this particular career path as I enjoy working alongside people to help them achieve their aspirations.

    What I enjoy most about my role is meeting new people on a daily basis, building a rapport and friendship, and ultimately helping them achieve their goals. It's great to see a young couple get approved for their first mortgage, or to see clients climb the property ladder knowing they are set up for a secure and protected future.

    Although I don't get much spare time, quite often working anti-social hours to suit my clients' work schedules, when I do, I enjoy family time with my wife and two children

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    Laura Williams, Mortgage Advisor
    Hi, my name is Laura!

    I work with the HL Consulting Team as a Mortgage & Protection Advisor.  Having worked in the financial side of estate agency since 2004, I enjoy being able to find our homebuyers the best mortgage and protection deals on offer through my extensive knowledge and having a number of years' experience within the industry.

    I thoroughly enjoy working with people and getting to know my clients well, but my favourite part of this job is being able to get buyers who never thought they'd take their first step onto the property ladder their first mortgage agreed. It gives me real satisfaction to see my clients receive the keys to the dream home they never thought was possible.

    Away from work I love to spend time with my family and friends, especially my son and adorable niece, either at home or on holiday abroad with them. When I am not fortunate enough to be in sunnier climes, I tend to put my financial strategies to good use by spending weekends shopping! 

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    Client testimonials
    • Introduction

      It is our aim to set the standards that all other estate agents and letting agents aspire to. A genuine commitment to transparency is a real part of this for us, and so we are happy to link you to Google Places, where you can read what others have thought of our services.

      If you have recently used our services and are a member of Facebook or Google Places, please do add a review of your own.

    Testimonials from Sellers

    • Seller Testimonial

      we can honestly say we have felt well-looked after
      "We would like to extend our thanks to you and all the staff at Arden Estates; our house sale happened so quickly we were taken by surprise, in a very pleasant way! We were initially impressed by the proposed advertising/sales tools that were discussed, and we feel that this, and the fact that they are not just based locally, contributed to the amazingly fast timescale. Whilst the sale was progressing the staff at Arden Estates kept us fully informed, and ensured that nothing held up the process by liaising with our buyers in the same attentive way. Their after-sales care has been equally impressive, and we can honestly say we have felt well-looked after at every stage of the process. We would have no hesitation in recommending Arden Estates to friends, family and colleagues, and indeed anyone else out there who wants to sell or buy a property." -  Jane and Ian Budd (November 2015)
    • Seller Testimonial

      Highly recommended
      "In this day when complaint is commonplace, I wish to compliment you on your level of service, efficiency and professionalism, which has been absolutely first class in every respect. From the very outset at valuation, the sale, marketing and final price achieved has been superb. You do the easy things exceptionally well, like communications with regard to potential clients and sales progression information has been brilliant. The fact that you achieved the asking price too was great. Thank you so much, very well done on a first class job. Highly recommended." -  Cath Matheson (November 2015)
    • Seller Testimonial

      We have been incredibly impressed with Arden
      "We have been incredibly impressed with Arden from start to finish. They were able to respond quicker than any other estate agent in the area and we had our house sold in under a week with asking price offers! The quality of the listing and the photos was high which really helped. The sales team went above and beyond what was expected, even taking calls in their own time as they knew we wanted to sell quick. After sales was great, chasing the whole chain for us and keeping us up to date with what was going on. The presence on the high street, local knowledge, personal service and designated informed staff was well worth the money for the service we received." -  Mark Hodgkinson (October 2015)
    • Seller Testimonial

      in 12 hours the house sold for full asking price
      "After having several agents value our property we decided that due to a very competitive deal and 'warm feeling', Arden's was the team for us to help sell our home. Well, within 12 hours the house sold for full asking price! They listened to our requirements when searching for a new home and (with the exception of one property) you could tell that they understood our needs as a customer. Unfortunately the initial property we were looking to buy was suddenly taken off the market which meant we had to start the search again, however this time my wife was heavily pregnant. Arden's took most of the stress away and 'pulled one out of the bag' by showing us a house that I am happy to say is now our new home. I'd like to thank all at Arden's in Bromsgrove, especially Jon, Mikaela and Katie for keeping us updated and reassured throughout the 7 month process of selling, searching and buying a new home. I can only highly recommend Arden Estate Agents if you are serious about selling your house. Top job guys!" -  Stephen Webley (August 2015)
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    The content on this Microsite has been uploaded by Arden Estates, Bromsgrove . Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Arden Estates, Bromsgrove . Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Arden Estates, Bromsgrove . Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Arden Estates, Bromsgrove on 01527 872 479.