Arden Estates was formed in 2010, with the aim of setting new standards in all areas of the way an Estate Agent operates.
We are proud to be leading the way in each town in which we operate. We believe that by focusing on what our customers actually want, and what is right for them, we can build a loyal and committed relationship.
By investing and embracing all that has changed in our world in recent times, we never stop trying and testing new marketing methods.
Our in-house marketing team are constantly researching new methods and ways to further promote your property in this technically driven new age.
If something new will increase our service level to you by just 1%, then we will incorporate it, as customer satisfaction is crucial to our success.
It's these critical 1%s that make the difference. These days, people seem to reduce the price of a house as if it isn't real money. However, we believe that the extra services and the multimedia advertising we buy for you is the reason we achieve such a high percentage of your asking prices.
We won't just advertise your property on the internet and wait for the phone to ring, we provide a comprehensive service with an experienced team of friendly people working for you constantly and proactively to achieve your goal.
You want your property to stand out from the crowd to give people a reason to view it.
We don't make false claims or pretend to be something that we're not; if you want confirmation about how good we are, what we're all about and why we are different, then ask one of our clients or call us for an informal chat ...we'd love to hear from you.
paragraphOur Mission Statement
Our mission is...to sell your property as quickly and efficiently as possible whilst making sure that we achieve the highest possible sale price. We aim to set new standards in customer service and the marketing of property. While your property is being sold you will not have to worry about a thing.
You can expect in all our dealings with you that we will:
- Treat you as we ourselves would expect to be treated
- Never take advantage of you
- Be open, honest and transparent
- Quickly put right any issues that may occur during the process
paragraphOur Service Promise
We will call you on a regular basis to keep you up to date on how things are going, so you are always in the loop.
Email/SMS Confirmations & Alerts
We confirm all viewings via email or text message so you've got a record of who has viewed your property and at what time and date.
You will have one designated point of contact who will carry out your viewings. This person will be specially trained and will have previously seen your property. It is always much easier to deal with the same person.
Viewing Feedback Within 24 Hours
We aim to get your feedback to you, from interested buyers who have viewed your property, within 24 hours so we don't miss out on a sale opportunity.
Fresh Marketing Ideas
We will often change your advert to make sure it stays fresh and doesn't go stale, giving your property the edge over the competition, keeping it up to date and relevant.
We will send you regular statistics showing your property performance including website hits, brochure downloads, viewings, offers, etc. From these statistics you'll be able to keep an eye on your property's performance.
paragraph"We guarantee to offer a 5 star service"