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User Guide

Title

Welcome to Ashtons

  • paragraph

    Ashtons are your local, independent estate agent. Whether you're buying or selling, letting, developing land, purchasing a new home, or seeking support with mortgages, property management or conveyancing, our dedicated teams are passionate about property and to achieving the best possible outcome for every client.

    Award-winning service across Hertfordshire
    With six offices located in St Albans, Harpenden, Berkhamsted, Redbourn, Hitchin and Welwyn Garden City, we're ideally placed to cover Hertfordshire's most desirable towns and villages. Our commitment, combined with extensive local knowledge and industry expertise, has seen us consistently recognised for excellence. We're proud to hold double award-winning status in the Best Estate Agent Guide for Sales and Lettings, a testament to the high standards we uphold.

    Expert Lettings service and health check
    At Ashtons, we specialise in letting properties to reliable tenants quickly and efficiently, ensuring landlords achieve the best return with minimal stress. To provide total peace of mind, we offer our comprehensive Lettings Health Check service, a thorough review of your property's condition, compliance and management. This proactive approach helps identify potential issues before they arise, supports landlords in navigating nearly 200 pieces of lettings legislation and safeguards your investment, ensuring a smooth and successful letting experience.

    Online valuation
    If you're considering selling or letting and are curious about the value of your home, find out what it's worth in seconds with our free online valuation tool at ashtons.co.uk/valuations

    Contact us
    For life's great moves, you can have total peace of mind with Ashtons. To find out more, call your local office or visit ashtons.co.uk

Contact us

Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties
User Guide

Title

  • paragraph

    We think differently. Expect extraordinary.
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    Every month we register hundreds of new tenants and with the use of intelligent, tailored marketing and social media, this has enabled us to continually broaden our contact base built successfully from nearly 40 years of conducting good business. We now successfully manage several hundred rental transactions every year.

  • paragraph

    Corporate and professional tenants.
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    As the number one property agents in and around the al postal district, we know our market inside out. We have a winning formula for achieving a great rent from quality, properly pre-qualified tenants. Our agents are all highly trained to navigate even the trickiest deals and excel in surpassing client expectations - over 98% of our landlords say they will recommend or use our agency again.

  • paragraph

    Online access to your own property account.
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    We understand our clients lead busy lives and need access to a free flow of information about the status of their property 24/7. We're massive advocates of transparency and have designed an online journal that provides latest information whether it be marketing, accounts (coming soon) or property management. This service is available 24 hours a day, so you can catch up at a time that suits you.
Contact us

Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties
User Guide

Title

  • paragraph

    Prominent offices in areas we love.
    image cannot be displayed
    We're not just an online business, we live and breathe the local market and because we get right under its skin, we fully understand all of its idiosyncrasies. We have environments where you can pop in, have a coffee and talk property to any one of our team, whether it's property management, investment related or just about any one of the 134 pieces of legislation that affect the world of residential lettings.

  • paragraph

    No faceless call centres.
    image cannot be displayed
    Property and people are our passion. We employ 90+ property experts across all disciplines of our business, so you will enjoy the benefits of in-house specialists. Whether it's professional photography, copywriting, marketing, trained full-time viewing guides, lettings people or people with the legal knowledge and background to oversee your rental transaction from start to finish.

  • paragraph

    Proven track record.
    image cannot be displayed
    Every year we successfully help approximately 1000 people move home and have an industry-leading recommendation rate of over 98%. We don't just talk a good story though - openness and transparency are intrinsic to our values. We list every property we're currently renting, so you can see our true pedigree. Feel free to take a look for yourself and peruse our lettings portfolio.
Contact us

Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties
User Guide

Title

  • Introduction

    We only employ and retain the best people who are determined to change the sometimes unfavourable perception of estate agency - individuals who share our values and goals, people you can trust. We genuinely care about you and rest assured, we always demand the best result. What's more, we are focused on making things simple and stress free for you.

  • Team Member

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    Email
    Alf Ciraolo FARLA Dip RLM
    Associate Director - Lettings

    With a 26 year property career , Alf has experience in lettings, sales, new homes and auctions, joining in 2017 as Head of Lettings. He has been a Fellow of ARLA since 2012 and holds a Diploma in Residential Lettings. Alf is responsible for residential lettings including management, compliance and accounts.

  • Team Member

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    Brett Harrison
    Lettings Valuations Manager

    Brett joined Ashtons in 2022 and has almost 30 years' experience in the property industry, having held senior positions in the high-end property markets of Belsize Park, West Hampstead, Radlett and Harpenden. Brett has lived in the St Albans area for most of his life and brings his wealth of experience and knowledge of the local area to the St Albans team.

  • Team Member

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    Kirsty Twydell
    Lettings Valuations Manager

    Kirsty joined the team in 2020 bringing with her 8 years expertise. She started her career in Manchester where she managed a large portfolio of luxury city centre developments. Kirsty has a wealth of knowledge in all aspects of property management, priding herself on giving a friendly service and building long lasting relationships with landlords and tenants.

  • Team Member

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    Chris Haws MARLA
    Senior Lettings Associate

    Previously managing a portfolio of 200 properties for the Department of Transport, followed by 10 years at a lettings agency in London, Chris joined Ashtons in 2011. With comprehensive knowledge of acts and legislation, he liaises daily with landlords and tenants.

  • Team Member

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    Oliver Meadows 
    Lettings Associate 

    Oliver joined our Client Services team in 2023 and quickly realised his passion for property lies in lettings. A people's person through and through, Oliver excels at building fantastic relationships with clients and colleagues alike and is devoted to delivering exceptional results. When he's not at work, Oliver enjoys playing football and previously played for the Burnley FC Academy.

  • Team Member

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    Jade Dalton 
    Lettings Associate 

    Jade joined our St Albans lettings team in 2024, bringing with her two years of experience in the lettings industry. Jade is passionate about matching clients with the perfect property and is dedicated to making the moving process as smooth and stress-free as possible. Jade enjoys meeting new people and thrives on building positive relationships with her clients. Outside of work, Jade holds a diploma in Fashion Marketing and enjoys travelling, exploring new restaurants, and trying different cuisines.

  • Team Member

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    Rachel Deacon-Holmes
    Head of Asset Management 

    Rachel joined Ashtons in 2024 and is ARLA qualified, having previously worked for a corporate agency in the city for the last 14 years. During this time she had overall responsibility for 35 Asset Mangers and 5500 managed properties. Rachel prides herself in offering extensive advice and knowledge in the private residential property management sector and making sure our Landlords and Tenants have the very best overall experience on their journey with Ashtons. Rachel loves keeping up-to-date the ever-evolving legislation surrounding lettings and when not in work mode can be found reading, listening to music and spending time with family & friends.

  • Team Member

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    Nicola Bann
    Senior Asset Manager

    Nicola joined our Asset Management team in 2024 bringing over 20 years of expertise in the lettings industry. Passionate about all things property, Nicola excels at building long-lasting relationships with both landlords and tenants whilst guiding them through their lettings journey. Having relocated from Birmingham to be closer to family, Nicola enjoys the social way of living here in Hertfordshire and loves to travel and keep fit with regular spin classes!

  • Team Member

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    Tiegan Hayes
    Asset Manager 

    Tiegan is an Asset Manager based in our Welwyn Garden City office and recent psychology graduate with a passion for helping tenants in rental properties. She excels at resolving issues and takes pride in her ability to make a positive impact. In her free time, Tiegan enjoys spending time with family and friends, exploring new places, raising money for charity and staying active at the gym. With her empathetic nature, problem solving skills, and commitment to tenant satisfaction, Tiegan is a valuable asset to her role.

  • Team Member

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    Gemma Barnaby
    Asset Manager

    Gemma joined our Asset Management team in 2023 with 14 years' experience in the lettings industry. Gemma is passionate about building strong relationships with landlords and tenants and thrives on resolving any issue which may arise ensuring a positive experience for all parties involved. Outside of work Gemma enjoys time with her daughter engaging in lots of fun activities, she also loves to cook, a roast with all the trimmings being her speciality!

  • Team Member

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    Malcolm Scarlett 
    Asset Manager 

     Malcolm joined our Asset Management team in 2024, bringing with him extensive experience managing a portfolio of over 300 properties in Central London. Holding a degree in Business Management and Finance, he excels in customer service while supporting our landlords and tenants. Malcolm thrives on the dynamic challenges of the ever-evolving lettings industry, continuously embracing opportunities for learning and skill enhancement. A lifelong Arsenal fan, he enjoys playing and watching football or boxing, catching up on podcasts, or diving into a good book in his free time.

  • Team Member

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    Joanne Sargeant MARLA 
    Compliance Coordinator 

    Joanne returned to the Astons team in 2023 bringing with her 23 years of valuable experience in the property industry, complemented by her ARLA qualification. Proficient in managing the compliance aspects of our property portfolios Joanne is dedicated to delivering excellent service to both landlords and tenants. Outside of work Joanne is a fitness enthusiast engaging in activities such as running, crossfit and hiking and recently completed her fourth half marathon!

  • Team Member

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    Amy Joy 
    Audit & Compliance Manager

    As PA to our Lettings Associate Director and Lettings Auditor, Amy brings with her valuable years of experience and training in all things property. Prior to joining Ashtons, Amy had worked in the property industry for 15 years in a variety of roles, including Asset Management and Property Management. Amy supports the entire Lettings team, ensuring we are compliant with legislation and that we are able to provide the best possible service for our clients. Amy's home life is as varied as her work life, with an array of interests and hobbies including travelling, baking, crafts, reading and even fishing.
Contact us
    User Guide

    Title

    Testimonials from Landlords

    • Landlord Testimonial

      easy to deal with.
      All staff were polite, efficient and easy to deal with.

      - Michael Farenden

    • Landlord Testimonial

      tremendously helpful and methodical
      The lettings team have been tremendously helpful and methodical in providing support and assistance after my leased-out property incurred some damage. They provided assistance with both the repair work and the insurance claim that followed. Thank you for your professionalism!

      - Don Springham

    • Landlord Testimonial

      head and shoulders above any other agents
      Ashtons have been the best agents I have ever dealt with in many years of letting properties. They are head and shoulders above any other agents I have ever used!

      - Caroline Shelley

    • Landlord Testimonial

      I have peace of mind
      Since letting our property with yourselves, I have been very impressed with the service that you provide - I have peace of mind about the house, and what with living so far away, that is what I really want - so thank you for all your work and taking such good care of our property and its tenants.

      - Anonymous

    • Landlord Testimonial

      Huge thank for all you have done
      Huge thank you to the team for all you have done for me over the last few years. This is not a goodbye as I will come back to Ashtons when I am ready to move on.

      - Tracey Rigby

    Testimonials from Tenants

    • Tenant Testimonial

      keep up the good work!
      Always prompt service from Ashtons. Well informed, very satisfied with customer support but also the contractors who were nice, efficient, clean and professional. Thanks to everyone and keep up the good work!

      - Iris Herrig

    • Tenant Testimonial

      great start, end-to-end.
      This is our first let with Ashtons. It has been a great start, end-to-end. They have been extraordinary. Very helpful! Thank you!

      - Andre Silva

    • Tenant Testimonial

      very positive
      I used Ashtons to find a rented property with a tight deadline and my experience with them was very positive. I was kept well-informed and any queries were satisfactorily dealt. They team have been very helpful, knowledgeable, friendly and honest estate agent and worked extremely hard to push the deal over the line.

      - Manuela & Pablo

    • Tenant Testimonial

      Excellent service all round.
      Always prompt and excellent in her response and the contractors are always efficient, clean, tidy and polite. Excellent service all round.

      - Rory Cronin

    • Tenant Testimonial

      pleasant and friendly to liaise with
      Very pleasant and friendly to liaise with and always advised me of proposed plan of action. Good service and communication.

      - Mark Noot
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Ashtons, Village & Country. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Ashtons, Village & Country. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Ashtons, Village & Country. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Ashtons, Village & Country on +441582793555.


    User Guide

    Title

    Welcome to Ashtons

    • paragraph

      Ashtons are your local, independent estate agent. Whether you're buying or selling, letting, developing land, purchasing a new home, or seeking support with mortgages, property management or conveyancing, our dedicated teams are passionate about property and to achieving the best possible outcome for every client.

      Award-winning service across Hertfordshire
      With six offices located in St Albans, Harpenden, Berkhamsted, Redbourn, Hitchin and Welwyn Garden City, we're ideally placed to cover Hertfordshire's most desirable towns and villages. Our commitment, combined with extensive local knowledge and industry expertise, has seen us consistently recognised for excellence. We're proud to hold double award-winning status in the Best Estate Agent Guide for Sales and Lettings, a testament to the high standards we uphold.

      More choice with Flexi Fee
      We recognise that moving home can be expensive and believe you should have more control over the costs involved. That's why we created Flexi Fee, a new way to sell your home that offers more transparency, choice and significant savings on fees. To find out how Flexi Fee could work for you, book a free market appraisal with your local Ashtons expert, visit ashtons.co.uk

      Online valuation
      If you're considering selling or letting and are curious about the value of your home, find out what it's worth in seconds with our free online valuation tool at ashtons.co.uk/valuations

      Contact us
      For life's great moves, you can have total peace of mind with Ashtons. To find out more, call your local office or visit ashtons.co.uk
    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    • paragraph

      We think differently. Expect extraordinary.
      image cannot be displayed

      Every month we register hundreds of new buyers and with the use of intelligent, tailored marketing and social media, this has enabled us to continually broaden our contact base built successfully from nearly 40 years of conducting good business. We sell 1 in 4 properties across our territory, which is more than any of the 70 other agents operating in this area.

    • paragraph

      We know our market inside out.
      image cannot be displayed

      As number one property agents in and around the al postal district, we know our market inside out. We have a winning formula for achieving a great price for our clients and our agents are all highly trained to navigate even the trickiest deals and still excel in surpassing client expectations - over 98% say they will recommend or use us again.

    • paragraph

      Connection - our own property portal.
      image cannot be displayed

      We understand our clients lead busy lives and need access to a free flow of information about the status of their property 24/7. We're massive advocates of transparency and have designed an online journal that provides latest information such as number of portal enquiries, applicants registering, number of viewings scheduled, viewing feedback and your sales progress through to completion. This service is available 24 hours a day, so you can catch up at a time that suits you.

    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    • paragraph

      Prominent offices in an area we love.
      image cannot be displayed

      We're not just an online business, we live and breathe the local market and because we get right under its skin, we fully understand all of its idiosyncrasies. We've invested heavily in dynamic and engaging work areas which are designed to be customer friendly - a place where you can pop in, have a coffee and talk property to any one of our team, 7 days a week.

    • paragraph

      No faceless call centres.
      image cannot be displayed

      Property and people are our passion. We employ 90+ property experts across all disciplines of our business, so you will enjoy the benefits of in-house specialists. Whether it's professional photography, copywriting, marketing, trained full-time viewing guides, sales people or people with the legal knowledge and background to push your sale through, our multi-disciplined business will support you.

    • paragraph

      Proven track record.
      image cannot be displayed

      Every year we successfully help approximately 1000 people move home and have an industry-leading recommendation rate of over 98%. We don't just talk a good story though - openness and transparency are intrinsic to our values. We list every property so you can see our pedigree. Feel free to take a look for yourself and peruse our sales portfolio.

    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    • Introduction

      We only employ and retain the best people who are determined to change the sometimes unfavourable perception of estate agency - individuals who share our values and goals, people you can trust. We genuinely care about you and rest assured, we always demand the best result. What's more, we are focused on making things simple and stress free for you.

    • Team Member

      image cannot be displayed
      Email
      Emily Morgan 
      Senior Sales Associate & Valuer

      Emily joined our Redbourn office in October 2020 as Senior Sales Associate and Valuer, with 7 years industry experience, she certainly is a real asset to the team. As a local resident of Redbourn, Emily has the ability to offer her clients first class expertise and knowledge of the local market and area.

    • Team Member

      image cannot be displayed
      Email
      Cathy Chappin
      Sales Administration

      Cathy has been part of our Village and Country team at Redbourn since joining Ashtons in 2004. Having lived in the area for over 20 years, during which time she has raised a family, Cathy has a wealth of local Redbourn knowledge and the many surrounding villages.

    • Team Member

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      Email
      Neil Facer MNAEA
      Head of Operations

      Neil has been a dedicated member of the Ashtons team for over 17 years, most recently being promoted to Operations Manager. With a hands-on and pragmatic approach to problem solving, Neil is always available to assist our team and clients in any way he can.
    Contact us
      User Guide

      Title

      • Introduction

        For nearly 40 years, we've been marketing property for sale and to rent in Hertfordshire. We've grown to a multi-disciplined firm of 90+ talented people who live and breathe the local property market - whether it's property in Harpenden, property in St Albans, property in Welwyn Garden City or property in Redbourn and the surrounding villages, we have people who love the local areas they live and work in. This is what some of our customers have to say:

      Testimonials from Sellers

      • Seller Testimonial

        a successful outcome
        Our property was unique and required careful marketing and customer handling skills. Throughout the process, the team have been professional in all their dealings with me. They understood my situation and brought everything to a successful outcome. Many thanks them and everyone at Redbourn office.

        - Judith Brierly

      • Seller Testimonial

        Faultless service throughout.
        From the outset, Ashtons were professional but friendly. They were diligent and made sure every detail pre-sale was attended to. They were understanding of the difficult situation with the sale and made all feel at ease. Sensitive to this too when showing people the property. Sales management team were always very pleasant and enthusiastic when challenges presented themselves post offer and during the legal side of the sale. Would thoroughly recommend the team as whole. Faultless service throughout.

        - Lisa Sparks

      • Seller Testimonial

        would highly recommend
        All the team at Ashtons Redbourn were fantastic. From the moment they valued my property to completion. They always kept me in the loop. Great value for money would highly recommend. Thank you for all your hard work.

        - Jean Foster

      • Seller Testimonial

        Very professional, responsive and hardworking.
        Very professional, responsive and hardworking. We always knew what was happening in the sale process and they were reassuring and helpful at all times. Very grateful to them.

        - Katie

      Testimonials from Buyers

      • Buyer Testimonial

        a pleasure to deal with
        Professional and extremely helpful service. They were always polite and a pleasure to deal with. Thank you for finding us our new home. Would highly recommend using agency if you are house hunting.

        - Paul Feltham

      • Buyer Testimonial

        What a great team!
        A big thank you to Ashtons who have eased us through the last 4-5 months of final negotiation and a special mention and big thanks to the viewing guide who has been with us on almost every one of our 29 viewings!! Thank you for bearing with us - it was always a pleasure to meet you. I always felt you knew exactly what we were looking for. Such a professional. What a great team!

        - Anonymous

      • Buyer Testimonial

        wonderful and efficient service
        We recently bought a house from Ashtons in Redbourn. The team were friendly and always got back to us very quickly with any queries. A wonderful and efficient service. I was particularly touched by receiving a beautiful bouquet of flowers on the day we moved in into our new home! Thank you all very much.

        - Fran & Kevin Watson
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Ashtons, Village & Country. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Ashtons, Village & Country. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Ashtons, Village & Country. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Ashtons, Village & Country on +441582793555.


      Welcome to Ashtons, Village & Country

      Title

      Find Us

      Branch address

      48 High Street,
      Redbourn,
      AL3 7LN

      Get in touch

      Buying: 01582 377792  Local call rate
      Letting: 01582 377365  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Ashtons, Village & Country. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Ashtons, Village & Country. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Ashtons, Village & Country. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Ashtons, Village & Country on +441582793555.