Thanks to Katie for passing any admin on, its always been sent on promptly.
Alistair Hilton, has been my main point of contact, from the beginning of the process he has been very much on the ball, keeping constantly in touch, with regular updates, returning all emails in super quick time, even over the festive period and whilst being away from the office.. This was very much appreciated..( I'm sure that this sale was a little complicated at times, Alistair managed to keep it all on track, having excellent negotiation skills) I can not really thank Alistair enough!
Abigail Barker, stepped in to help covering a period whilst Alistair was on A/L, she did an excellent job, if she couldn't get an immediate answer to my question, she arranged to update me at a said date and time, which she always fulfilled, she always had a kind word to add too..As with Alistair nothing was to much trouble.
Prior to staring Negotiations on our recent property purchase, I made contact with Balfours enquiring about other properties for sale, I then spoke to Duncan Scobie, he took time to explain in detail all relating to my enquiries. I was very grateful that he also took time to answer further questions relating to the property market in general, he was really helpful..
Other team members I have had brief dealings with over the phone have been very helpful and polite too. I really appreciate, how difficult it can be to update & return calls quickly due to work load,but it is truly important. Purchasing property can be very stressful, however due to all that has been explained above our journey was pleasant, and made much less stressful than It could have been, my husband and I thank all involved for this.