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    When you decide to let your property, employing a good agent to handle the letting for you can make all the difference. You can trust Balgores to protect your interests by dealing responsibly with the procedures involved in finding the right tenant and the subsequent management of your property.
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    Balgores Lettings have been situated in a prime central Basildon town location from 2004 and has established itself within this time to be one of the leading property rental and management agents in the area.

    The Team have the experience of over 26 years of local knowledge. All members have been trained to National Vocational Certificate standard offering a professional and ethical service being bound by a strict code of conduct.

    Our prime objective is to achieve the best possible price for the Landlord, to complete a careful and professional service in all aspects of finding you the right tenant. We don't let for lets sake!

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    Landlord Information

    Why Use Balgores?

    Balgores Lettings have established themselves as one of Basildon leading Letting and Property Management specialists by always making sure our Clients are put first and that we constantly exceed their expectations.

    We rigorously vet all Tenants to ensure their suitability by credit scoring, work references, landlord references and proof of I.D so that you can rest assured that we have done everything possible to make sure your risk is minimised.

    However for absolute peace of mind that on the rare occasion that something does happen we offer rental warranty options to make sure you still receive your rent.

    Why Is Our Management Different?

    Balgores have always realised that the key to a successful letting and, therefore, satisfied clients is the management of the property after the Tenants have moved in.

    We also know that whilst Technology is wonderful the most important thing to most of our clients is the quality of the staff and this is why we only recruit the right type of people who are dedicated to client satisfaction and most have recently completed their diploma in Residential Letting & Management. What Do I Do Now

    That's the easy part. Just give us a call on 01268 280066 and speak to our Manager of  Lettings Raymond wood who will happily answer any further questions you may have or arrange to visit your property and provide you with a full valuation

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    Frequently Asked Question?

    Who is responsible for payment of the Utilities?

    You will be responsible once you move into the property, this would include Water, Gas, Electricity, Council Tax, telephone and TV licence.

    Who is responsible for repair/maintenance problems?

    The Landlord would normally be responsible for repairs to the property but you would be expected to carry out day to repairs, eg light bulbs, fuses etc, and should any damage be caused through negligence then this would be your responsibility to have repaired. A tenant should report repairs as soon as they become aware.

    Will my privacy be respected?

    Yes. Your privacy is respected. It is normal for a Landlord or Agent to carry out inspections during the Term of the Tenancy however they should give you reasonable notice of this and it would not normally take place more often than quarterly. This area is normally covered in the tenancy agreement signed by you and the Landlord.

    Does the Letting Agent I choose matter?

    Yes. To ensure you receive a professional service its best to choose an agent who is a member of ARLA(Association of Residential Letting Agents) or NAEA (National Association of Estate Agents). ARLA & NAEA members ensure that the transaction is handled properly. An ARLA or NAEA agent works to professional standards that work well for both landlord and tenant. For example, the tenant renting through an ARLA or NAEA agent can expect that the landlord will carry out safety checks e.g. gas, electrics, furniture etc. The correct tenancy agreement will be used, ensuring that responsibilities are clearly set down and privacy of the tenant is adequate. An ARLA or NAEA agent will also have proper procedures for reporting and dealing with repairs and furthermore provide a bonding scheme, which will protect your deposit (details available). You may be advised to check if the agent is part of The Property Ombudsman (part of the OFT)

    How do I know my deposit is protected?

    Your Agent/Landlord must provide you with details of the Scheme under which the Deposit is protected within 30 days of you paying the Deposit to the Agent. Making sure you use an ARLA or NAEA registered Agent.

    How long do I have to rent for?

    Most Tenancy Agreements will be for a 12-month period but on some occasions it may be possible to insert a break clause allowing you to give two months notice after the first 4 months have elapsed.

    What happens if I want to leave early?

    If you need to leave the property before the end of your Tenancy or any valid break clause you will be responsible for paying the rent until a suitable replacement Tenant has been found and you will also be responsible for meeting any costs incurred by the Landlord in re-letting the property.

    What is the most common type of agreement used and can I add things that concern me?

    Almost all Tenancy Agreements used these days are Assured Shorthold Tenancies. This is normally a standard contract between landlord and tenant. If the Landlord agrees to certain conditions, i.e to provide furniture, allow decorating etc, an extra clause be added to the agreement to this effect. The landlord is not obliged to carry out promises so it is important that you requests are documented.

    Will I have any contact with the Landlord or will the Agent handle all matters?

    This will depend on the service that the Landlord instructs us to carry out for them. In the event of a Let Only service you will be provided with the Landlord's details when you move in and will have no further dealings with us. If we have been instructed as Rent Processing agents then you will have the Landlord's details for any issues relating to the property but all rent issues will be dealt with via us and finally if the Landlord instructs us to Manage the property then all dealings will be via us and you will have no dealings with your Landlord.

    What does the Letting Agent do?

    Our Client is the Landlord and therefore we are limited in any help we can offer a Tenant. As a professional Agent, however, we would help as much as possible and will not move you into a property unless we know it is safe for you to do so. When we act as Managing Agents we will try to be fair with all dealings between you and the Landlord and if we believe your point to be valid would certainly let the Landlord know.

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  • Team Member

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    Raymond Wood  Manager

    Raymond is Basildon's Letting Manager and his general duties are to oversee the smooth running of the office. He has accumulated a wealth of knowledge over the many years he has worked in the business and should you need any advice on any part of Property Management he will be more than happy to help.

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    Matthew Storey, Negotiator

    Matt has only been with the company for a short time, previously being in banking. His vast experience of customer services makes him easy to approach and popular with both tenants and landlords. His duties including dealing with landlords both new and old, the marketing of rental properties and matching prospective tenants and their needs with what we currently have available on our portfolio.

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    Lyn McHarg, Administrator

    Lyn's is responsible for the department's general office administration, which includes everyday correspondence, the production of inventories, coordinating the receipt of rent payments, invoicing and bank payments. Lyn's eye for detail means she is an integral member of the team.

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    Sian Phillips, Lettings Trainee

    Sian is just nearing the end of her apprenticeship and works closely with Lyn. Her responsibilities include general administration, data input, processing of rent payments and communicating with both tenants and landlords. Sian's knowledge gained from her apprenticeship will aid her development in Balgores Property Service.

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    Testimonials from Landlords

    • Landlord Testimonial

      Mr & Mrs Porter

      Efficient, friendly and professional service, will be back with the rest of our portfolio.

      Mr & Mrs Woodward

      A very effective, diligent and understanding operation.

      Mr & Mrs Bender

      Best service and at a competitive rate, will always come back.

      Ms Frazer

      Good communication, would highly recommend.

      Mr Rule

      Being a landlord living out of the area, Raymond and his team have made me feel confident that my property is in safe hands.

      Mr Kamath

      Exceptional service, prompt response to any queries.

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