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    base property specialists was established in London in 2004 by An Deckers and Kristjan Byfield. Our vision was to build a multi-faceted London property agency delivering far more than your typical London estate agent. base provides a full range of property services to meet all the needs of the London residential property sector, be it houses, flats or apartments. The ethos of the company is simple: to offer the Best Customer Service.
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    Property Lettings and Management has always formed the core of base and we have now developed a wide range of additional property services that set us apart as a London letting agent. These include: next day furniture, interior design & refurbishment, property maintenance, property finance and professional inventories for all types of accommodation.
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    With excellent customer service at the heart of our business base property specialists has been able to grow organically through referral and recommendation. This commitment has resulted in base becoming one of the most highly acclaimed estate and letting agents in the UK on independent customer review sites.
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    At base we believe strongly in professionalism and therefore, in an industry that often carries a poor reputation, we have undertaken vetting, training and examinations to join the UK's leading, voluntary regulators. We are Licensed Members of both ARLA and NAEA and are member agents of TPOS, TDS and SAFEAgent.
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    Our company operates from our offices in the heart of Shoreditch Triangle in Central London EC2. From this City location we are able to offer our services London-wide and do so for clients across the capital. We are, however, also very passionate about our local areas of Shoreditch, Hoxton and Spitalfields- and not just the beautiful properties here.
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Why use base to let & manage your property?
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    As a Shoreditch based letting and estate agent we understand the wants and needs of London landlords. We've previously helped hundreds of landlords across London - from increasing their maximum rental income to eliminating vacant periods. If you're a landlord looking to rent out a London property, why not contact the friendly and professional team at base property specialists to organise your free property valuation? Our Rightmove microsite will allow you to discover more about base and our services, and will help you connect with us so you can benefit from our expertise and professional advice.
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    Many landlords across London complain about the lack of time they have to deal with rent collection, property maintenance, legislation changes and tenant relations. That's where base property specialists can help; as a regulated London estate and letting agent based in Shoreditch we can help:

    • Register deposits
    • Oversee maintenance and refurbishment works
    • Improve the maximum rental income of your London property
    • Reduce or eliminate vacant periods
    • Collect rental payments
    • Monitor tenant conduct
    • Supply tenancy agreements and all related paperwork
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    While our offices are based in Shoreditch we can help landlords rent out properties across the whole of London. We can help you promote and manage houses, flats, apartments, maisonettes, penthouses, townhouses, mansions and many more property types. We have an extensive knowledge of the Shoreditch triangle and the surrounding areas, and we rent out properties in Hoxton, Old Street, Spitalfields and many London postcodes such as E1, EC1, E2, E3, E8, and N1.
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    We pride ourselves on excellent customer service and strive to stay connected with all our landlords. We therefore run a range of media channels that help us keep potential and existing landlords updated. These are:
    • Property management blog- Our Property Expert Blog provides news, advice and tips on a range of property topics, from advice on buy to let to taking the best photos to market your property.
    • Monthly e-newsletter- Our e-newsletter provides our landlords with the latest news from across the industry and base's latest news and promotions.
    • Social media- Our Twitter, Facebook, LinkedIn and Google+ profiles are filled with the latest property news from across London and further afield. It is also the place where tenants and landlords can connect with us or each other - make sure you look out for our regular "Thank God it's Friday" feature and our regular property tips and tricks on Facebook!
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Renting property in London
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    Being a London tenant can be a nightmare. First there is the anxiety of finding your new home, then you have the letting agent to deal with and finally, you commence a relationship with your new landlord or managing agent. We've all heard horror stories when things go wrong for tenants.

    However by renting a London property with base property specialists, one of London's leading independent letting agents, you can rest assured that you will always receive an efficient, professional, honest and friendly service. What's more, there isn't a pinstripe suit, loud tie or branded mini anywhere in sight!
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    Regulated, reviewed, rewarded
    But don't just take our word for it. We are a fully regulated letting agent and are members of ARLA, TPOS, TDS and SAFEAgent. We have also been rewarded with recognition and prizes at several of the country's leading Industry Awards ceremonies. However, what you will probably be most interested to hear, is that we are one of the best independently reviewed lettings and management agents across London and the UK.
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    London-wide range of properties
    At base we handle a broad range of London accommodation including studios, flats, apartments, maisonettes, duplexes, penthouses, lofts, houses, townhouses, mews and mansions. Unlike many agents, we also endeavour to keep tenancy fees and charges to a minimum.

    By renting your next London home through base property specialists you can rest assured that you will receive one of the best tenant experiences in London and the UK.
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Meet the base family...
  • Introduction

    There's no 'I' in team
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    At base we really do consider ourselves a family! Since we launched in 2004 we have always known that to deliver the best customer experience requires us to work as a team towards that singular goal. As such, unlike other companies that foster a competitive environment, whilst each and every member has a role within the company, we all work together to ensure that our landlords and tenants alike received the best possible customer experience. It is that cohesion that has seen the company win an array of awards since it launched in 2004 including national awards for the likes of Customer Service, Marketing, Digital Innovation, Property Management and more. In fact, at The ESTAS 2017 & 2018 base was recognised as one of the top 3 lettings offices in the whole of the UK- as voted for by landlords! And what's really great is that our tenants love us too! Meet some of the team....
  • Team Member

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    An Deckers: Founder
    An co-founded the company with Kristjan in 2004. Having worked in the London rental market for nearly 10 years, she was determined to launch a company where customer service, for landlords and tenants alike, was placed at the heart of everything. Actively involved with the day to day running of the company, An has built one of the UK's leading letting agents renowned for its innovation, customer service and professional standards. An's key priorities are regulatory compliance, managing the company accounts and the day to day care of our extensive landlord portfolio.
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    Kristjan Byfield: Founder
    Kristjan co-founded base in 2004 with An at the age of just 24. With just 2 years experience in the industry he was determined to create a lettings agency where landlords and tenants alike received amazing service from start to finish. Kristjan is heavily involved in the day to day running of the business and can often be seen out on the road showing properties. However one of his key passions and a vital role at base is the innovation of services. This comes in 2 forms- the development of unique offerings such as our 'maintenants' and 'base/is appliances' service products as well the the adoption or development of new technology or proptech as it is often called. Hos aim is to deliver an industry leading blend of technology and market-leading customer service.
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    Steve Akl: Head of Admin
    Steve joined the base family in 2015 heading up the wheelhouse of our company- the admin department. Terms, contracts, notices, compliance checks, references.....you name it, he runs it. Steve's commitment to deliver exceptional standards of customer service at all times means that he can often be found still beavering away at his desk long after closing hours (ignoring the bosses orders to go home). His friendly, can-do attitude has meant he is a huge hit with tenants and landlords alike.
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    Terence Thorogood: Head of Property Management
    Terence joined base in 2016 having run a large management portfolio and team for a major London agency brand. With almost 20 years experience in the London lettings management market there are few people out there who know it better. Terence oversees the day to day management of our properties- from delivering our unique 'maintenants' property life skills tutorials to tenants, to resolving maintenance issues to handling client insurance claims- if there's a problem, he'll solve it. His experience also means he has an extensive grasp of the complex world of lettings regulation and compliance.
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    Title

    Landlords and Tenants alike love base
    • Introduction

      Amazing testimonials for base property specialists
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      Placing Customer Service at the very heart of everything we do has been our mission from day one. For that reason, we are delighted to have received hundreds of incredible testimonial, reviews and 'thank yous' from landlords and tenants year in year out. Here are just some recent ones gathered from online sites such as Freeindex, allagents or google or via votes submitted during The ESTAS (Estate and Letting Agent Awards)....but don't just take our word for it, feel free to search online for 'base property reviews'

    Testimonials from Landlords

    • Landlord Testimonial

      David S. 06/12/17 Freeindex review
      'They are just first class. The best letting agents in town.'
    • Landlord Testimonial

      Zoe W. 09/06/17 Freeindex review
      'As a landlord living abroad I cannot thank Base enough for the peace of mind they've provided me with. They did a new fit out for my flat in East London, prior to me renting it, and professionally managed the whole process from start to finish, coming in on time and on budget. They are flexible, professional and go above and beyond. Just recently I've had two issues to contend with; one legal property related question and one regarding a licence to rent for my flat. Base have found answers and guided me through things that demonstrate that they put customer service at the heart of what they do. For the time and anxiety they've saved me, they are worth every penny. I know my property is in save hands.'
    • Landlord Testimonial

      Darren L. 08/06/17 Freeindex review
      'I own a property in central east London and it has been under the management of base property specialists for the last three years. I have never had any cause for concern during this time. Their service is comprehensive and I am only reminded I have a property there when their reports come through, which are always thorough and reassuring. Recently I required assistance with a matter relating to the property; they jumped into action and I was able to bring things to a successful conclusion in a timely way with minimal fuss. I highly recommend them.'
    • Landlord Testimonial

      Amar F. 2018 ESTAS voting comment 
      'Base are head and shoulders above any other letting agency i have used. A real pleasure to have these guys manage my properties'
    • Landlord Testimonial

      Shelley D. 2018 ESTAS voting comment
      'This is about the 7th year the team at BASE have rented out my property. Wouldn't use anyone else in the area. Highly recommend. Thank you An, Kris and Steve for your continued efforts.'
    • Landlord Testimonial

      Adrian S. 2018 ESTAS voting comment
      'A friend recommend Base to me, and I am delighted with the service An and her team have provided for me.Thoroughly professional throughout, and incredibly patient with me when others wouldn't be'

    Testimonials from Tenants

    • Tenant Testimonial

      Abbie M. 18/05/18 Freeindex review
      'Restored my faith in the 'renting in London' process. Amazing customer service and communication throughout the whole experience. Transparent, friendly, genuine. Kristjan, An, Hannah and Steve were all a joy to deal with! Highly recommend.'
    • Tenant Testimonial

      Alfred P. 10/04/18 Freeindex review
      'I rented a really unique property through Base for four years. They were invariably helpful, fair, professional and efficient. Maintenance could not have been simpler: we were given the number of our landlord's maintenance man, who would deal with nearly any issue within 24 hours (and once dropped his family celebrations on 27 December to attend an unforeseeable emergency). In particular, Base were amazing for the final year of the tenancy. We spent 13 months trying to buy our first place, and kept having to change/extend the end date of our tenancy, sometimes with short notice. The whole Base team went above and beyond to help us, and eliminated entirely what could have been a real source of stress, during an already-stressful time. Thanks so much guys.'
    • Tenant Testimonial

      Livia R. 05/10/17 Freeindex review
      'I've rented a three bedroom house from Base Property Specialists for almost ten years. Couldn't be happier with their service. The team has always looked after any issue arising at the property with speed and proactiveness. Highly recommend this agency and wish there were more like them!'
    • Tenant Testimonial

      Rory O. 2018 - ESTAS voting comment
      'Base could not have been more helpful through two moves and tenancies I have had in London. They always make the complicated simple, and the stressful easy. They're also just lovely people!'
    • Tenant Testimonial

      Margot G 24/09/17 Freeindex review
      'Base Property Specialists Ltd completely took the anxiety out of finding a new home. They were not only fantastic in guiding us to finding the perfect property, but also completely put us at ease as to the process of renting. My three housemates and I had viewed several properties with other agencies, and not one estate agent was as informative or helpful as Base. Being fairly new to the renting market, Base were clear as to what was needed to secure our dream property - from referencing to deposits. They made it an easy and enjoyable process, and I would not hesitate to recommend them.'
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    Disclaimer

    The content on this Microsite has been uploaded by Base Property Specialists, Shoreditch. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Base Property Specialists, Shoreditch. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Base Property Specialists, Shoreditch. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    Properties for sale

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    Our lettings service

    Base Property Specialists, Shoreditchbranch details

    base property specialists was established in London in 2004 by An Deckers and Kristjan Byfield. Our vision was to build a multi-faceted London property agency delivering far more than your typical London estate agent. base provides a full range of property services to meet all the needs of the London residential property sector, be it houses, flats or apartments. The ethos of the company is simple: to offer the Best Customer Service. Property Lettings and Management has always formed the core of base and we have now developed a wide range of additional property services that set us apart as a London letting agent. These include: next day furniture, interior design & refurbishment, property maintenance, property finance and professional inventories for all types of accommodation.

    With excellent customer service at the heart of our business base property specialists has been able to grow organically through referral and recommendation. This commitment has resulted in base becoming one of the most highly acclaimed estate and letting agents in the UK on independent customer review sites. At base we believe strongly in professionalism and therefore, in an industry that often carries a poor reputation, we have undertaken vetting, training and examinations to join the UK’s leading, voluntary regulators. We are Licensed Members of both ARLA and NAEA and are member agents of TPOS, TDS and SAFEAgent.

    Our company operates from our offices in the heart of Shoreditch Triangle in Central London EC2. From this City location we are able to offer our services London-wide and do so for clients across the capital. We are, however, also very passionate about our local areas of Shoreditch, Hoxton and Spitalfields- and not just the beautiful properties here. We love the unique, vibrant, artistic and entrepreneurial elements that make up our ‘base’. We look forward to hearing from you soon.

    Disclaimer: The information about this Agent is provided by the Agent themselves as an advertisement for their agency services. Rightmove is not endorsing this Agent and makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove does not check or verify the accuracy of the content. The information is generated, provided and maintained by Base Property Specialists, Shoreditch. Please contact the Agent directly to obtain further information about their property services.

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    Contact details

    3 Garden Walk, London, EC2A 3EQ

    Buying: 020 8012 0961  Local call rate
    Letting: 020 8012 3975  Local call rate
    Fax: 020 7033 1903
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