House hunting can be time-consuming and at times frustrating. Searching through thousands of online adverts, calling multiple estate agents and trying to find time to fit in viewings around other commitments can be difficult, especially when you are working to a tight deadline. To help make things easier, we have broken the process down in to five easy to follow steps.
STEP ONE - Register with Us
Register with us through our website, via email or over the phone and we will take a detailed summary of your requirements. Once registered we will phone you or email property alerts as soon as property to let that meets your criteria becomes available. We record your search criteria in as much detail as possible so that we can ensure that we only contact you about properties that closely fit your requirements.
STEP TWO - Viewings
Once we have suggested a property that you like the look of, we will book you in for a viewing. For your convenience, we can arrange out of hours viewings.
STEP THREE - Making an Offer
If you would like to make an offer to rent one of the properties that we have shown you we will ask you to pay administration fee and complete a brief application form. The admin fee is non-refundable unless the landlord should not accept your offer for any reason.
STEP FOUR - Referencing
After your offer has been accepted by the landlord, we then proceed to take up references. Our referencing is usually carried out by an independent referencing agency and they will request that you complete an online application form. Once this has been submitted, they will run a credit check and request references from your current landlord and employer. If you are self-employed your accountant may be contacted for a reference, or you may be asked to provide copies of your last tax returns. If you are a student or work on a temporary/contract basis, you may be required to provide a UK-based guarantor who will also undergo the same referencing procedure. Each tenant and guarantor is also required to provide photographic proof of identity and we may request recent bank statements to back up your references.
Once you have submitted your referencing application, we will keep you updated whilst the process is being completed and advise you if any of the referees have failed to respond.
STEP FIVE - Payments and Paperwork
Once all of the referencing has been completed, we will ask you to arrange for the final payment to be transferred to us. This will usually be for the first month's rent, the security deposit (usually equal to a months rent).
You will also be sent a copy of the tenancy agreement via an online platform that will enable you to electronically sign the document. This will include all of the terms and conditions that apply to your tenancy, plus it will confirm details of the tenancy deposit protection.
Once all of the paperwork has been completed, we will hand over keys to the property and you can start unpacking your suitcase!
High Quality Customer Service
We actively request feedback from clients that we deal with to continuously improve our service. Our customer service has won awards and is something we are very proud of.
How do we achieve this? Thanks to our dedicated team and highly personal service. At BedeBrooke we believe that it is our people that make us great!
Fully Industry Regulated
We have chosen to sign up with the UK's largest property redress scheme so that our clients can rest assured that they are dealing with an accountable and professional agent. We are full members of The Property Ombudsman for Sales and Lettings