User Guide

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    About Us
    Bloxham and Barlow are an independently run family business, we opened our office in Worle High Street in 1995 and have been growing ever since. In 2000 we opened a lettings department and over the last 15 years this has grown into a successful letting agency dealing with all types of residential accommodation.

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    We have a dedicated Team of Lettings Staff who are trained to offer a personal, efficient and valuable service.

    All our customers deserve and will receive the very best customer service we can offer. 

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    At Bloxham and Barlow we pride ourselves that over the years we have gained a reputation for being highly professional, reliable, friendly, customer focused organisation who offer value for money. 
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User Guide

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    We believe that your property is your biggest asset and therefore needs to be looked after with this in mind.

    In  2000 we opened our Letting Agency with this in mind, we have been growing ever since. we are known in the area as a well established, trusted and reputable company.

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    There are many Letting Agencies to choose from and we understand how important it is to choose the right one.

    There are a number of differences that set us apart from other agents for the right reasons:

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    * We are members of the Property Ombudsmen Scheme,  OFT, NAEA and National federation of Property Professionals - Client Money Protection Scheme.

    This gives you the peace of mind that you are dealing with a reputable and accountable company. As of 1st October 2014 it became a legal requirement for all lettings and property management agents to join a government authorised consumer redress scheme. We have been members of the Property Ombudsmen Scheme since 2001.

    If you are having valuations carried out, we would advise you to ensure that the agent you choose is a member of a scheme.
    We take our responsibility very seriously and our clients accounts are audited annually by a chartered accountant.

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    * We carefully choose our contractors to ensure that they are properly qualified and have the required liability insurance.We expect our contractors to provide a thorough and efficient service at reasonable and competitive proces.

    If you have your own preferred tradesmen please let us know and we will happily work with them.

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    * We agree our fees with you when you instruct us, so you will not find any hidden costs or unexpected charges.
    Our charges to the tenants are some of the lowest around, this will make your property more appealing to potential tenants.

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    Services We Offer 
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    We offer two different lettings packages - Both of these include the following:

    * Free market appraisal of your property. We can advise you any thing that may need to be done in order to maximize the rental return and keep vacant periods to a minimum. Once the rental value has been agreed and the paperwork completed, Bloxham and Barlow will begin its marketing campaign.

    * Advertisement on all major property portals

    * Advertisement in our prominent window display and also in the local Paper.

    * All viewings will be conducted by a member of the lettings team

    * Full Referencing of any potential tenants

    * A full inventory of your property including Photographs

    * Tenancy agreement, arranging any other legal certificates, conducting the move in and the registering of the tenants deposit.

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    Tenant Find 
    For a Tenant Find Landlord we would carry out all of the above and then hand the property back to yourself. We are always on the end of the phone if you need any advice.

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    Tenant Find with Rent Collection
    For this landlord we will carry out all of the listed services however once a tenant moves in, they will have your contact details for any day to day maintenance but the rent will be paid to Bloxham and Barlow each month. The landlord will then receive the rent less our rent collection fee along with a monthly statement.
    We can also produce an annual statement if required.

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    Fully Managed 
    For this landlord we will carry out all the listed services, we will also visit your property quarterly and check the properties condition, you will then receive a letter regarding this visit.
    We are the tenants first and only point of contact.
    A Rent Guarantee policy is included in this service for the first 6 months of the tenancy. After this we will offer the landlord the opportunity to continue this policy at their own expense.
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Tenants Information

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    Renting a property can seem like a complicated process, however at Bloxham and Barlow we want to make things simpler.

    When you are looking to rent a property we understand that you will want to find and secure the right property quickly and with as little cost as possible.

    We are happy to discuss and explain the full process to all prospective tenants.

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    If you choose a property with us, our dedicated lettings administrator will help you through the referencing process and once complete will liaise with you a convenient move in date. 

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    Fees
    We are completely open with our charges and fees, there are no hidden costs. All our fees can be found attached to our rental lists, referencing forms and also on our website.

    If you would like to apply for a property you will be expected to pay the following:

    £ 150.00 per person ( over 18) for the referencing fee. If required, a guarantor will be charged £ 25.00. If a second guarantor is required and additional fee of £ 50.00 will be charged.

    Any pets you keep is an additional £ 100.00 per animal. This will be added to your deposit.

    Our fees are non refundable.

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    From the day you take your referencing forms and pay the fee the property will be placed on hold. You have to return your completed forms within 3 Days or the property will be re marketed and the fee lost.

    You have to move into your new property within one month from the date you take the forms away. We cannot hold a property for any longer then this.
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    User Guide

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    • Introduction

      We believe passionately about delivering the highest standards of service, but don't just take our word for it, hear are what some of or clients have had to say.... 

    Testimonials from Landlords

    • Landlord Testimonial

      A personal touch which sets them apart
      Bloxham and Barlow have supported me with my flats for over 5 years. At the beginning, they gave untold advice regarding a suitable property for me to purchase and what I needed to do (and not do!) in order for it to be marketed. Two further purchases of flats was the result of Bloxham and Barlow's continued support. Since my initial purchase, they have efficiently and effectively managed the properties for me, enabling a successful and thriving business. Working full time, I knew I would be unable to manage the flats; from either a letting or a maintenance perspective: I rely on Bloxham and Barlow totally, especially with changes in legislation and selecting suitable tenants. Beyond the 'property management', it is equally important to me that my tenants are happy and my investments are protected. Sarah and her team have always achieved this balance in the professional manner one would expect but it is the personal touch which, for me, sets them apart from other letting agents. I have always recommended them, for both tenants and landlords, and will continue to do so. - R Smith

    • Landlord Testimonial

      Helpful and willing to sort any problems 
      Bloxham and Barlow have looked after my properties for over 12 years and I have always Found them to be helpful and willing to sort any problems -   Martin harker

    • Landlord Testimonial

      Nothing is to much trouble
      Dear All at Bloxham & Barlow,   I would just like to thank you for all you have done for us over the years. You are always there to help with a warm friendly manner, and nothing is too much trouble for you. We look forward to spending the rest of our time as landlords with you. All best wishes -   Linda & Eddy Thomas

    • Landlord Testimonial

      Provide an excellent service
      We have used Bloxham and Barlow to manage our properties for the past 6 years. They are very knowledgeable about the local area and they provide an excellent service. We have always been very impressed with how professional, helpful and friendly they are and I would have no hesitation in recommending them to anyone considering renting out their property. Gill Floyd - North Somerset

    • Landlord Testimonial

      Highly Recommended 
      When you've got a hectic busy life its reassuring to know you don't have to worry about the management of your BTL properties. With my properties always being occupied and no rental voids I believe the service pays for itself!! Highly recommended - Mr G Charlton 
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