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User Guide

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About Bond Oxborough Phillips

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    We're Bond Oxborough Phillips, an independent estate agency based in North Devon and North Cornwall. We've been successfully selling and letting property for over 25 years.

    Established as one of the leading agents in North Devon and North Cornwall, our figures speak for themselves. Our eight offices are located in busy, central locations that benefit from a huge amount of footfall and passing buyers browsing our clear window displays. We have an exceptional sales record with buyers from all parts of the country. We cover all prices ranges and styles of house. We pride ourselves on offering advice on all aspects of buying, selling, letting or renting. Our staff are both passionate and knowledgeable, and always happy to offer a valuable insight into the local property market. Think Bond Oxborough Phillips if you are looking to sell, or would simply like an up-to-date valuation (it is of course free with no obligation). If you are looking to buy, call in and see us in the office, phone us, or visit our website - you will always have a warm welcome awaiting you!

    Each of our offices is managed by a partner in the business. So whichever office you deal with, you'll know there is always someone to talk to with a genuine interest in gaining you maximum financial return on your property.

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User Guide

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    Fully managed service
    Should you choose Bond Oxborough Phillips and opt for our Fully Managed Service, we can take all the weight off your shoulders, allowing you to benefit from the rewards of letting a property without having to put in any of the hard graft.

    Making things easy
    We can evaluate tenants, deal with legal documents, select and appoint contractors to work on your property, manage everyday matters and oversee check-outs on your behalf. We will even transfer your rent each month via BACS, meaning you do not even have to worry about how you will receive your money.

    Quality tenants
    Unlike some agents, we do not only aim to fill a property with tenants, but instead prioritise finding a quality individual or family. We will not take any shortcuts when it comes to identifying the ideal candidate to live in your property.

    Letting though us
    Another key advantage of letting through us is that we have retained property management departments in our branches, so your property will be managed by a local person who can visit it at any time and has strong links with trusted contractors in the area. We will always be available to meet prospective tenants face-to-face.

    Tailored services
    We have created several tailored services that you can choose from, with each set up to meet the needs of various types of landlords. From first timers to experienced landlords, we have something for everybody.

    Make the most of your property
    A huge number of landlords are already working with us to make the most of their investment property, so if you would like to join them we would be delighted to speak to you at any of our branches.

    Landlord fees
    Find a tenant: £400 + VAT
    Rent Collection: £400 + VAT Plus 5% Monthly Fee
    Fully Managed: £400 + VAT Plus 10 % monthly rent (Includes inventory)
    Inventory: £75 + VAT
    Referencing: £90 -£120 inc VAT depending on office
    (Please call the relevant office for confirmation on fees and to see what discounts are currently on offer)


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BOP Guide to Renting

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    Signing up with a letting agent should be your first step as a prospective tenant. Even if you believe you have pinpointed the place you want to live, worked out how much you can spend and know what type of property you are looking for, we can help you find your perfect home.

    Bond Oxborough Phillips has been an established name in lettings in Devon and Cornwall for over 20 years. As an extremely experienced letting agent, we have all the tools required to provide a great service. When you view one of our properties and begin the process of renting it, we pledge to support you in every way we can. Our aim is to set ourselves apart from our competitors by making it as easy as possible for you to find somewhere to live.

    As soon as you have set your heart on the property you want, you should confirm this to the branch and we will immediately conduct a reference check and possibly contact your guarantors. Our in-house property professionals will then begin working on a bespoke tenancy agreement that takes your rights and wishes into consideration. We will also lodge your deposit in a government-backed scheme.

    When it comes to your moving day, we will complete and agree an inventory with you and your landlord. We will also verify the condition of your new home to ensure it is everything you are hoping for.

    You should make sure you are happy with the property before signing the inventory, as this document can be used to protect yourself later in the tenancy.

    Signing up for a tenancy with Bond Oxborough Phillips is designed to be easy and stress-free, and we are always happy to guide you through this process at any of our branches.

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Introducing our team...

  • Introduction

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    Wadebridge was connected to the railway system between 1834 and 1960; the line now forms one of the major attractions of the area and arguably the most successful recreational multi use trail in the UK, the Camel Trail, an 18 mile trail from Padstow to Bodmin which follows the disused railway and can be used by walkers, cyclists and horse riders. The Camel estuary offers a wide range of water sports, including sailing, water skiing, windsurfing, surfing and kite surfing.

    The Royal Cornwall Show, a large annual three-day agricultural show held at the nearby Royal Cornwall Showground every June attracts huge numbers of people throughout the country.

    A bypass was introduced in 1991 to eradicate the high volumes of traffic through the town centre. Now, the main shopping street has been pedestrianised and hosts a wide variety of independent shops, wine merchants, delis and small boutiques. There is a secondary school and supermarkets.

  • Team Member

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    Mark Clements - Partner
    Mark joined Bond Oxborough Phillips in 2005 as a junior negotiator in our Bude office. After completing a level 3 technical award in residential property he became a member of the NAEA and progressed to a senior negotiator and valuer. Mark has now since been made a partner and opened our Wadebridge office in 2013. In his social time he enjoys playing golf, running, cycling and recently completed his first triathlon.

    Direct Dial: 01208 814055

  • Team Member

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    Susan Stanbury - Administrator
    Susan has lived and worked in Cornwall for over 30 years. She enjoys walking down the Camel Trail before going to work most days with her husband! She has been working within the estate agency Industry for over 20 years and deals with our sales administration.

  • Team Member

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    Lee Heywood - Negotiator
    Lee joined the Wadebridge office shortly after they opened, pursuing his career in sales after gaining experience both in the UK and Australia. Lee is an avid football fan, enjoys surfing at Polzeath beach and a cold pint of Cornish Rattler.

  • Team Member

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    Sarah Langton - Negotiator
    Sarah has lived in Wadebridge all her life and is very proud of her Cornish heritage. She enjoys socialising, countryside walks and a good pasty! After studying at Exeter University, where she achieved a degree in Biological Sciences and a PGCE, Sarah is now enjoying life as an estate agent with the Wadebridge BOP team.
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    User Guide

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    Testimonials from Landlords

    • Landlord Testimonial

      Best Agent in South West
      "We have recently bought a property through BO & P and now have the same property up for Let through them as well. We have been extremely pleased with their professional service on both counts and would recommend them to anyone. Communication is key when buying, selling or renting and BO & P are second to none on this count. All staff are friendly and approachable whilst remaining professional at all times."
      By Dennis J

    • Landlord Testimonial

      Purchase and letting of property in Wadebridge
      " I purchased a property in the conservation area of Wadebridge. Having been looking for a suitable renovation project for some time Bond Oxborough Philips were the only agent that I dealt with that knew all about their properties and gave me some excellent ideas and local contacts for the work and even got me quotes for some of the structural work.. The staff are all friendly, professional and knowledgeable and prepared to arrange viewings at a time that suits on any day of the week. The property was unoccupied and the next door neighbour took the opportunity to dismantle the shared chimney without planning permission or a party wall agreement. BOP dealt with the Council Conservation Officer on my behalf and negotiated suitable compensation and the sale went through speedily. As I had received such good service throughout the purchase process, once the renovation was complete I used their letting department and within a few days they had lined up 5 potential tenants. They dealt swiftly with the contracts and deposit registration for what has turned out to be the perfect tenant for me. I would thoroughly recommend this agency. "
      By Barbara B

    • Landlord Testimonial

      Purchase and Rental of our property
      "Staff at Wadebridge office were very efficient and helpful when we were purchasing our property. Always returned calls if staff member was not available to speak to us at the time of calling. Very supportive during the whole process. We rented our property for 6 months after we had purchased the property and once again, staff were as helpful and supportive as they could be. In particular Mark Clements, who dealt with us, was very helpful even when we had problems with our tenant. His advice and support was very helpful as we did not live in the area at all. Also, Susan and later, Sarah at Wadebridge office were again, very helpful, supportive, efficient and kind."
      By Sharon R

    • Landlord Testimonial

      Full management of rental property
      "Excellent communication and prompt action taken to solve any problems that have arisen. Inspections have been undertaken regularly and a report with photographs provided. When required, new tenants have been found swiftly. Very pleased with service."
      By Mary H

    • Landlord Testimonial

      Friendly, helpful, professional service
      "We have just let our bungalow for the first time and are very pleased that we chose Bond Oxborough Phillips to be our agents for a fully managed let. The first meeting with the agent was extremely helpful for us novices, and further questions that we have had have been answered promptly - a first class service."
      By Thomas A

    Testimonials from Tenants

    • Tenant Testimonial

      Moving to new area
      "All staff helped to make our relocation to Cornwall as smooth as possible. They kept good lines of communication to ensure our short term rental as well as house move was managed efficiently. An excellent personal service that helped us feel confident about the whole process. "
      By LYNN P
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