User Guide

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    Brown & Brand has been established since 1983, making us one of the oldest and now largest residential lettings firms in Essex. We offer over half a century of combined letting experience, ability and contacts to work on your behalf. We have developed a reputation for providing a professional service to both landlord and tenant alike, working only from recommendations from our clients excellent feedback.

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    We are part of the 'Brown & Brand Group of Companies', so we are not an estate agent with a small 'letting department', but a leading independent management company dealing solely with lettings across Essex. Every landlord enjoys the benefit of their own 'Personal Manager' ensuring familiarity with both landlord and property. This service provides ease of communication allowing the 'letting experience' to be as stress free as possible.

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    If you are considering letting your property or buying a property to let, please contact our team, who will be pleased to help you.
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Landlord's enjoy peace of mind with B&B

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    As one of Essex's largest Residential Letting and Management Agents Brown & Brand provide a comprehensive property letting service and for first time landlords we offer a free no obligation advice session. This will provide an opportunity to discuss the basic requirements of letting your property and also any potential pitfalls, which may be encountered. If you are thinking of buying a property to let we shall be happy to advise you about its suitability.

    Letting a property is a serious business. Your property is a valuable asset that, over time, should prove to be a rewarding investment. To achieve these rewards, you should seek the services of a professional agent who will maximise your return and make the whole process as stress free as possible.

    Whether you are an experienced landlord or a private individual letting your home for the first time, Brown & Brand aim to advance standards in the local lettings market to ensure that all our landlords receive a service that is second to none.

    We receive regular enquiries from prospective tenants and local employers, these are monitored and matched to properties that our landlords have available to let. We also advertise regularly in the local press and via the internet on our own website and Rightmove.com. The Residential Letting Market is very active and many people are renting rather than buying. In addition there are always house owners seeking a short term let between moves.

    We offer a free brochure which provides guidance to residential lettings as well as information about the service we have to offer. If you would like a complimentary brochure, please do not hesitate to contact our office where a member of staff will be more than happy to assist.

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Brown & Brand Policy

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    * One weeks holding deposit will be required to secure the property whilst references are carried out.

    * A full credit search will be carried out on applicants.

    * Satisfactory references are essential.

    * Working tenants will need a joint income of two and half times the rent.

    * If a financial guarantor is required, they will need to have an income of three times the rent.

    * Brown & Brand will carry out a home visit on applicants prior to the tenancy commencing.

    * One month's rent in cleared funds will be required prior to tenancy commencement.

    * Five weeks deposit in cleared funds, prior to tenancy commencement.

    * Rent will be paid by standing order thereafter, ensuring cleared funds received on rent due date.


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User Guide

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Meet The Team

  • Team Member

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    Paul Brand - Founding Partner
    Paul started the original Brown & Brand business back in 1983 (obviously at a very young age!). Initially Brown & Brand focused on Chartered Surveying and Property Sales but quickly added Lettings, Management and Financial Services. Paul's ethos in business is simply to offer the most attentive and professional service to all clients. Paul is now a highly regarded and forward thinking Property Professional with over 30 years experience he is happy to share. Aside from business Paul's passion is sport and he must be commended for continuing to suffer at the hands of his beloved Spurs.

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    Sally Brand - Management & Lettings Partner
    Sally is the Resident Partner of the Management and Lettings Company and has been with Brown & Brand since 1994. Sally's background of property and accounting makes her one of the most capable and experienced property people in the area. Qualified and trained Sally heads up our wonderful team. Her passion for triathlons and horses keeps her fitter and more focused than most!

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    Jacqui Jay O'Neil - Property Manager

    Jacqui has been with Brown & Brand for the longest of all of our girls and has proved to be an incredibly capable and talented staff member. Jacqui's clients love her to bits and her long standing client relationships is proof of how loyal she is to her landlords. Jacqui is often found working late and starting early as she strives to be the best property manager possible. Jacqui's husband is a magician so let's hope she doesn't disappear!

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    Karen McHaffie - Property Manager
    Karen has been a property manager for many years and looks after a wide ranging portfolio of a variety of homes. Her dedication to finding the perfect tenant is admirable and has seen her landlords prosper and benefit from her personal attention. A vast knowledge and Karen's experience is invaluable when looking to rent out your home. Karen is a vivacious character who dances better than most!

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    Debbie Coles - Property Manager
    Debbie manages a mostly high-end portfolio of properties and is an extremely professional and conscientious manager. Debbie has a great attention to detail that means nothing ever slips her by and she manages her properties with a calm of character that puts everyone at their ease. We often receive glowing comments from Debbie's landlords as they recognise her commitment to providing the very finest service possible. Outside of work Debbie works on her fitness and loves walking her gorgeous dog Rosie.
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    User Guide

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    Don't just take our word for it!

    Testimonials from Landlords

    • Landlord Testimonial

      Relax knowing my property was in safe hands
      "As a landlord I found Brown and Brand's service to be excellent. They always advised me of any issues with the property, conducted regular inspections and dealt effectively with the tenants and contractors meaning that I could relax knowing my property was in safe hands especially when I was out of the country. I would happily recommend them." February 2017

    • Landlord Testimonial

      Customer service and professional attitude
      "Thank you for all of your hard work and patience in dealing with my rental property over the years. Your customer service and professional attitude are much appreciated" January 2017

    • Landlord Testimonial

      a consistent "First Class" service

      "This is a highly respectable, reputable and professional company that employs excellent dedicated individuals who have a fair and reasonable approach to both tenants and landlords. One of the most impressive characteristics of this team is their values base. They are an ethical conscientious team who consistently strive and deliver excellence in service.

      I have had the pleasure of having Karen Mc Haffie as my contact person for years and I can not recommend her highly enough. She is a true ambassador for the letting agency industry and my tenants love her. She is fair, informally professional, though can be formal if the need arises. I`m sure the partners recognise that she is an asset to the company and are proud to have her on their team. I would recommend this company to everyone regardless of their status and am sure that you will get a consistent "First Class" service from them. " June 2017

    • Landlord Testimonial

      Keep standards high
      "Keep up the good work - important to keep standards high and I appreciate that you do. Thanks to all the team." June 2017

    • Landlord Testimonial

      highest standards of professional behaviour

      "We let multiple properties via Brown and Brand and our experience has been excellent. They hold both the tenant and landlord to the highest standards of professional behaviour.

      Staff at Brown and Brand communicate issues that arise from time to time and help resolve them in an efficient and mutually beneficial manner. There are.no hidden costs or exorbitant fees for maintenance work that may be required from time to time.

      My properties are a major investment and I need to be sure they are in good hands. With Brown and Brand managing them, I feel sure my investment is being well looked after and my properties will be returned to.me at the end of the tendencies in good order.

      I have known this business and have had the pleasure of using their services on a number of occasions over 25 years and would recommend them to anyone needing a professional service be it buying, selling, renting or domestic/commercial surveying, valuation services" June 2017

    • Landlord Testimonial

      no hesitation in recommending

      "I have been utterly blown away by the service at Brown & Brand, as demonstrated by the quite superb force of nature that is Ms Tina Outten.

      From the moment my family and I first encountered her 3 years ago, when checking out purchasing some newly built buy to let apartments in Basildon for my son, (from an inheritance), we felt a great sense of trust and a vast wealth of experience.

        Tina, (& indeed the entire Brown & Brand team), have proven our faith was fully justified. We are given regular updates and kept fully abreast of any changes that occur. Tina and her team have fully managed the relationships with the tenants and I have never needed to intervene, at all.

      I would have absolutely no hesitation in recommending this excellent company to any potential landlord." June 2017

    • Landlord Testimonial

      100% confident and secure
      "We have used Brown & Brand to let and manage two properties we have for rental for the past two years . We feel 100% confident and secure in Brown & Brand should any issues arise with our properties we are notified very quickly with the problem and how they can solve this for us without any stress on our part . The tenants that have been provided by Brown & Brand have been through checked to a high standard plus the rent guarantee gives us added peace of mind having previously rented without a agent and having a bad experience , We have never had a property un-rented whilst using these agents We would not hesitate to recommend Brown & Brand to anyone thinking of using a letting agent , It has been a very pleasant experience using them . " June 2017

    Testimonials from Tenants

    • Tenant Testimonial

      Pleasure knowing you and renting with you
      "Thank you Karen for being a great agent. I appreciate it and has been a pleasure knowing you and renting with you" February 2017

    • Tenant Testimonial

      We cannot fault Brown & Brand
      "We have spent the past four months looking for a property to rent in the local area and have registered with nearly a dozen letting agents. Without exception all of them, except Brown & Brand, have provided an appalling service. We are very well placed from our recent experience to comment on levels of service provided to prospective tenants by letting agents and we cannot fault Brown & Brand." 2014

    • Tenant Testimonial

      Grateful for all you have done for us
      "We are very grateful for all you have done for us! We are very happy with the flat and wanted to say a big thanks to you Karen for making it happen" March 2017

    • Tenant Testimonial

      I will highly recommend B&B for the future
      "Thanks again for all of your help Jacqui. We have loved living there and I will highly recommend B&B for the future. You hear a lot of horror stories about letting agencies But I can say we have loved living there & your help." April 2017

    • Tenant Testimonial

      Has been amazing
      "I would also like to say a big Thank you to Brown and Brand for nearly 5 years of being in your property Jacqui Jay O Neil has been amazing." May 2017

    • Tenant Testimonial

      good communication at all times
      "Debbie Coles has been a great support throughout the move and the settling in period. All queries have been responded to efficiently and has maintained good communication at all times.
      Thank you Debbie.      " June 2017

    • Tenant Testimonial

      lucky to have someone help us as much as you did
      Thank you Jacqui for fighting our side for 6 years. We came here as children (and we're leaving with our own) so we were lucky to have someone to help us as much as you did" August 2017
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    Disclaimer

    The content on this Microsite has been uploaded by Brown & Brand, Hadleigh. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Brown & Brand, Hadleigh. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Brown & Brand, Hadleigh. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Brown & Brand, Hadleigh on 01702 552966.


    User Guide

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    ABOUT US

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      Brown & Brand has been established since 1983, making us one of the oldest yet vibrant and technologically advanced residential Estate Agency firms in Essex.

      Having over 100 years of combined partner experience, together with highly trained staff, enables us to offer unbiased and trustworthy advice in all aspects of property sales.

      This is complemented by being part of a national network of over 850 associated offices, with a high profile London presence.

      Therefore we are perfectly placed to assist you with your move locally, regionally or nationally making us the estate agents of choice.

      The marketing techniques we employ include full colour advertising in a variety of media including entry into our own regional and national colour magazine and various websites. These include Rightmove in addition to our own personalised company website.

      We operate the latest computerised mailing and property matching system which allows us to market properties quickly and to the correct potential purchasers here in Essex or throughout the UK.

      Having invested heavily in the latest valuation technology this enables us to value properties accurately and professionally taking into consideration current market trends. This technology is unique to Brown and Brand.

      We always put our customer's needs first and offer a personal yet professional service. Whilst we offer a national service we remain proud of our local roots here in Essex, supporting local schools and charities throughout the year.

      If you are thinking of having your property valued or require property details, please contact one of the team at our estate agents office in Essex, who will be pleased to help.

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      OUR DEPARTMENTS
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      We operate four distinct businesses which are Residential sales, Chartered Surveying, Property Management & Lettings and Commercial, all of which compliment each other.
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    Why sell your home with Brown & Brand?

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      Because we always......


      * Aim to achieve the best possible price for your home

      * Provide a personal yet professional service, always putting your needs first.

      * Offer extensive multi media marketing to ensure maximum coverage for your property.

      * Reach as many buyers as possible through our National network of over 800 offices including numerous London branches.

      * Nurture you through the whole sales process from start to finish. 

      * give accurate advice as we have unrivalled local knowledge


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    WE COULD HAVE YOUR DREAM HOME....

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      Brown & Brand have been matching people to property since 1983 so are confident we can help you.

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      How to find your perfect home?
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      Take a look at our extensive list of available properties, or why not get in touch by calling us on 01702 552966 
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    User Guide

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    MEET THE TEAM

    • Introduction

      Were proud of the highly experienced staff who represent us. They come from various backgrounds and bring a wide variety of skills but all have a number of traits in common, being helpful, honest, professional  and will always go that extra mile to help YOU our client. 

    • Team Member

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      Paul Brand, Founding Partner
      Paul started the original Brown & Brand business back in 1983 (obviously at a very young age!). Initially Brown & Brand focused on Chartered Surveying and Property Sales but quickly added Lettings, Management and Financial Services. Paul's ethos in business is simply to offer the most attentive and professional service to all clients. Paul is now a highly regarded and forward thinking Property Professional with over 30 years experience he is happy to share. Aside from business Paul's passion is sport and he must be commended for continuing to suffer at the hands of his beloved Spurs.

    • Team Member

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      Mike Hopkins, Sales Partner
      Mike joined Brown & Brand in 1985 and through his hard work and dedication is now the Resident Partner running the Estate Agency Sales dept. Highly regarded throughout the industry, Mike is a true professional who has amassed a level of experience, almost unrivalled, and is able to offer a wealth of advice. Mike raises money for Fair Havens and other Charities through a variety of endeavours including running marathons, climbing to Everest Base Camp and Wing walking just to name a few!.

    • Team Member

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      Dawn Arnold, Sales Property Consultant
      My career began in the Estate Agency industry from the tender age of 17 working for various corporate companies before joining Brown and Brand. This was in September 2009 after taking some time out traveling around Australia enjoying the sunshine and lifestyle. I refer to my colleagues as my work family as we all get on so well. The best part of the job is you get to meet lots of different people and my aim is to make sure everyone's move goes as smoothly as possible, advising clients in a professional manner ensuring they achieve the best possible price. In my spare time I enjoy socialising with friends and I am also a huge animal lover so if I am on an appointment and the owners have pets, my day gets that little bit better.

    • Team Member

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      Oliver Hume, Sales Property Consultant
      Ollie joined Brown & Brand in 2009.  After doing 2 years part time whilst at college he became a full time sales negotiator.  You will find Ollie on valuations and accompanied viewings or in the office dealing with general enquiries to negotiating and progressing sales, or dealing with the IT issues in the office .  Due to this, his business card should say 'Jack of All Trades'  Along with property, Ollie enjoys spending his time in the Gym or watching sport, particularly Football and American Football.

    • Team Member

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      Rebecca Schofield, Administrator/secretary
      Rebecca joined our sales team in early 2015, and is a part time working mum with two young children at home, so is excellent at multi-tasking. She can't really be missed in the office with her big curly hair which tends to change colour most weeks! Her role is team administrator/secretary in our busy sales dept, and when she's not in she likes to think the office falls apart without her. In her spare time she likes to keep fit, has a real interest in art & crafts items and plays the piano.
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      User Guide

      Title

      TESTIMONIALS

      • Introduction

        See what our customers say about us.


        Don't take our word how good we are.......

        see what our customers say about us!


      Testimonials from Sellers

      • Seller Testimonial

        2 bedroom bungalow in Thundersley, Essex


        " Brown and Brand were recommended to me by a neighbour. This and their competitive terms convinced me to market the bungalow with them under sole agency. And I am so glad that I did. From the first call to arrange an appointment to the final completion they were of course professional but they were also approachable and friendly and could not do enough to help me through the difficult process of selling my late mother's property. They kept me fully informed at all times and provided regular updates and advice to make the process smooth and as painless as possible. I cannot recommend them highly enough. "

        Mrs C

      • Seller Testimonial

        Two bedroom bungalow in Benfleet area


        " Friendly service at all times and kept us informed at every step. Would always return phone calls promptly if temporarily unavailable.Always trying to move the sale along as quickly as possible. "


      • Seller Testimonial

        3 bed semi-detached house. Hadleigh


        " Brown and Brand were professional and helpful, they listened to the type of property I was looking for and the first property they sent me to was perfect. They have kept me updated the whole way through the sale. Highly recommended. "

      • Seller Testimonial

        2 bed mid terrace House in hadleigh


        " We bought our house through Brown and Brand in 2010 and had a great service from Dawn that we wanted to use them again when it came to selling the house and it has been great using then again, this time as a seller. "    Dawn was great as was Mike, sold the house before it even went on right move. When things got complicated Dawn stepped in and took control negotiating between solicitors and other agents/buyers.

      • Seller Testimonial

        Semi-detached bungalow situated in Benfleet, Essex


        " The sale of my late mother's bungalow was complicated, but the team at Brown and Brand worked every step of the way to make it seamless and possible. As I live in Canada, Paul Brand has been a remarkable resource for me for over ten years, and has patiently advised and helped with many aspects of maintaining and dealing with a property, long distance. When it came to selling, there is no other team I would have considered to sell the bungalow. Mike Hopkins did an outstanding job marketing and selling the property (with help from Dawn). This was achieved in a very short time-frame with a sale at full asking price. At all times, the team are professional, approachable and diligent. They really know what they are doing and kept me updated every step of the way. More importantly, they took the time to understand some of the difficulties surrounding the sale, and always brought a smile to my face with their good humour. To say I danced a HAPPY DANCE on completion of the sale, is an understatement. I thoroughly recommend Brown and Brand and count myself so very fortunate to have had their team on my side. When I am next in England, I am looking forward to thanking them in person. "

      • Seller Testimonial

        3 bed semi detached in Hadleigh Essex


        " I wasn't going to use and estate agent at first and only wanted a valuation, but was extremely impressed with the presentation and information given by the agent that I decided to go with them. I am sure glad I did as the first sale fell through but they pulled out all the stops to get another sale as quickly as possible. If I did ever need and estate agent in the future they would be my first port of call. "

      • Seller Testimonial

        Semi-detached bungalow. Thundersley.


        " Both Oliver & Dawn were always very pleasant, helpful and professional.We have not used this firm before but would highly recommend it to others."

      • Seller Testimonial

        3-bedroomed detached house in Hadleigh Essex


        " Excellent service at all times. The property was empty, and I do not live locally, and so I had to call on the firm's services and good will frequently. They were always willing to help, and offered sound and practical advice when it was needed. I do not live locally and have not used the firm previously. "    Many thanks for all your hard work - Mike, Ollie, Dawn and Pat. We were grateful and relieved to have such a professional and competent team.

      • Seller Testimonial

        Detached double fronted late Victorian 2 bedroom house with large garden in Hadleigh.


        " The selling procedure was made easy by the competent operation of Brown & Brand and the experienced personnel involved. "

      • Seller Testimonial

        4 bed semi detached house in Hadleigh, Essex.


        " Overall we were very pleased with the service we received. We had recently just bought and sold another property through other agents and the level of service was surpassed by Brown and Brand and the team.Everyone we spoke with seemed to know about where we were in the selling process and if questions had to be asked they would always give regular feedback.I would always recommend Brown and Brand. "

      • Seller Testimonial

        Detached 5 bedroom bungalow in Essex


        " Superb firm - staff excellent, couldn't fault their service in any way. Would recommend to anyone selling a property in the area. "

      • Seller Testimonial

        Two bedroomed, semi detached cottage in Daws Heath, Essex


        " I purchased through B&B and found them to be extremely helpful, knowledgable, pro-active and always pleasant to deal with. They comminucated well with me and all parties involved and definitely helped to drive the purchase/sale through as quickly as possible. Highly recommended! "

      • Seller Testimonial

        Older, 4 bed detached in quiet, end of cul de sac location in Essex.


        " Having had good service from Brown and Brand in the past, we chose them as letting agents for the rental of our property and then they dealt with the sale.We found the sales team in particular to be outstanding. They knew their target customers, obtained lots of viewings and the house was sold quite quickly.Throughout a rather difficult transaction, they kept us fully informed at all times by phone and email, negotiated tirelessly with the legal profession and updated, not just us, but our buyers and THEIR buyers too.If ever one member of the team was out of office, there was always somebody else fully aware of our case and ready to step in seamlessly. It was truly professional teamwork - very reassuring."

      Testimonials from Buyers

      • Buyer Testimonial

        4/5 bed chalet bungalow located in Thundersley, Benfleet


        " Excellent professional service received at all times throughout my dealings with the Brown and Brand team. Even though I was a buyer through them, not a seller, I was regularly updated on the progress of my purchase. I have moved house a number of tines over the years - these are one of the best and I would recommend them wholeheartedly. "
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      Disclaimer

      The content on this Microsite has been uploaded by Brown & Brand, Hadleigh. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Brown & Brand, Hadleigh. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Brown & Brand, Hadleigh. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Brown & Brand, Hadleigh on 01702 552966.


      Welcome to Brown & Brand, Hadleigh

      Title

      Find Us

      Branch address

      221 London Road,
      Hadleigh,
      Benfleet,
      SS7 2RD

      Get in touch

      Buying: 01702 744061  Local call rate
      Letting: 01702 744060  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Brown & Brand, Hadleigh. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Brown & Brand, Hadleigh. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Brown & Brand, Hadleigh. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Brown & Brand, Hadleigh on 01702 552966.