We believe that our greatest asset is you, the customer. We realise that you have a lot of choice and we therefore pride ourselves on going the extra mile for you. We believe that through superior customer service, transparency and hard work we will not just be able to attract you but retain you as a client.
Our greatest source of clients is referrals and we pride ourselves on long term relationships.
Testimonials
SELLER
Since my first bad experience, I realised that estate agents are just glorified car salesman - but Asa proved me wrong. He is someone with integrity and has established his own company through honesty and sheer hard work. He helped us through from start to finish and was always answering emails and calls. He made house buying look so easy, i hardly broke a sweat! He would do the tasks YOU would normally have to do but he would take time to make calls to the relevant party to get the sale moving smoothly and efficiently which took a lot of the stress off my head. His members of staff are also brilliant! Daniel and Rosie just to name a couple. We are thankful to Asa and his team at Carter & Willow. L Mia 03/03/21
SELLER
We would highly recommend Rosie Fennessy from Carter and Willow. We had an amazing experience selling our house of 42 years. Rosie was articulate, precise and attentive in every way. Rosie was fabulous with communication, always keeping us updated with feedback and next stages. Rosie also has a compassionate, caring side which helps in all circumstances but especially throughout a pandemic. Thank you Rosie for selling our house and having such a smooth process. Thanks also to ASA very professional and runs a lovely team. Take care all and stay safe. Keep up the fantastic work. Maria Agates 15/02/21 Google
SELLER
Dealing with Carter & Willow was a wonderful experience. During the purchase we were worried about few things but they handled them very efficiently. The whole process from start to end was without any trouble. When we viewed the property one of the team members showed us everything in detail and answered all the questions on spot. She presented all the facts and did not try to overstate anything. When we placed our offer we were told that what our position and from that point the entire process was simple and efficient. Whenever we contacted them our emails were replied, our solicitors were responded. There was a chain involved but everything completed on time without any issue. I must say Carter & Willow are the best agents I have ever dealt with. Reliable , Professional and Trustworthy. Mustafa Kamal 29/03/21 Google
BUYER
We just bought our first home thanks to Carter & Willow. They were fantastic, so professional, responsive and supportive the whole way through. Anytime we had questions they were happy to help and answer. In particular Asa was fantastic, not only did he show us the home he allowed us to go back multiple times and visit which was just so so helpful. When we then went on to work with Sophie she was also brilliant and really great in helping us push things through as quickly as possible and keep the ball rolling. Buying a house is stressful but Carter & Willow made it so much easier and I'm so grateful for all of their support and help <3 Hannah Kinghorn 07/10/20 Google
BUYER
Asa was exceptionally responsive to emails and phone calls. They were very professional and courteous and able to chase down outstanding queries quicker than any other party involved in our house move. Highly recommend. Terry Walker 11/12/20 Google
BUYER
I have completed on a house with Carter & Willow on the 6th February 2020. Great reliable estate agents . Always available to help and answer queries, my house was on a probate and took longer than expected to complete, but Asa was always available to chase the other party and their solicitors to hurry things up. Always kept me updated by email or phone call never had any problems whatsoever. I would not worry at all buying a property from them in the future after the great experience I had. 26/06/20 Google
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