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User Guide

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    Established for over 30 years, many agents have come and gone, but we have stood the test of time by conducting ourselves correctly year in, year out. Cockburn take pride in being a truly independent agent, meaning that we can focus on providing the highest level of service possible to our customers.

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    We believe that a client's choice of Letting Agent is fundamental to a successful let and that is why our service is tailored to ensure that we are in the best position to achieve this objective for you. We pride ourselves on our attention to detail in securing quality tenants for our Landlord clients to ensure that a consistent and hassle free income is assured to them. We are proud of the level of service we are able to offer but we also appreciate the need to be competitive in our fee structure

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    Our staff are, quite simply, marvelous. We just couldn't succeed without their commitment, drive and sheer hard work. We're confident you will agree.

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    In addition to Rightmove, we advertise on other major property portals, as well as our own website ensuring no potential tenant fails to register with us.

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    We hope that the above is sufficient to serve as an introduction to our company and that you will give us the opportunity to demonstrate that the service we offer is second to none. We very much look forward to working with you.

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    Call 020 8857 8857 for a free Valuation.

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User Guide

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    Renting with Cockburn

    We believe that a client's choice of Letting Agent is fundamental to a successful let and that is why our service is tailored to ensure that we are in the best position to achieve this objective for you. We pride ourselves on our attention to detail in securing quality tenants for our Landlord clients to ensure that a consistent and hassle free income is assured to them. We are proud of the level of service we are able to offer but we also appreciate the need to be competitive in our fee structure. Please contact the office on 020 8857 8857 to discuss fees.

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    The Referencing Process

    Once we have secured a suitable tenant the referencing process will begin. Which will include the following;

    • Credit score, searching for CCJ's and general defaults (needing a minimum score of 650 in order to pass)
    • Previous Landlord reference if the tenant is currently in rented accommodation ensuring that the rent was always paid on time and that property has been maintained to an acceptable standard.
    • Employment reference, confirming the guaranteed income of the tenant and that the employment is on a permanent basis and unlikely to change in the near future.
    • Final background and anti-fraud checks

    Once the tenant has passed referencing we can confirm a move in date.

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    Property Management
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    Our Property Management Centre currently manages in the region of 600 properties across South East England and North West Kent and are available 7 days a week for your convenience. Each Landlord has a dedicated Property Manager. The Property Manager's role is to ensure that rent is paid on time and forwarded to you promptly and that any maintenance issues are resolved swiftly with the minimum amount of inconvenience to your tenant. To this end, your tenant will have access to our 24 hour emergency hotline and property portal to report any matters that may occur outside of normal business hours.

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    Additional services include;

    - Rent Warranty, Insurance, Legal and maintenance services.

    - General maintenance works undertaken by approved contractors including everything from basic re-decoration to complete refurbishment.

    - PAT Testing, EPC provision, Gas safety inspections, smoke/carbon monoxide alarm installation.

    - Effective rent arrears/collection department.

    - Monthly newsletter provided to all Landlords and Tenants keeping you abreast of any legislative changes and the market as a whole.

    - A detailed inventory that will ensure that you have the best possible chance of being able to claim money back from the deposit at the end of the tenancy if the property is not returned in the same condition in that it was initially let.

    - Registered Deposits via the Tenancy Deposit Scheme.

    - Tenancy agreement provision.

    - Bespoke and Comprehensive Pre-Tenancy Department ensuring a seamless "move-in".

    - Legal Services providing peace of mind to our Landlords from our panel of carefully selected legal specialists.

    - Deposit solution and dispute expertise enabling us to deal with any problems that may arise, drawing on our vast experience in this field, to reach a solution, in many cases without the need for adjudication saving our clients time and money.

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    Please contact the office on 020 8857 8857 to arrange a valuation.
Contact us

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Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

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The Referencing Process

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    To secure a property we require a £400 holding deposit.

    Referencing

    Once you have secured a property the referencing process will begin. Which will include the following;

    • Credit score, searching for CCJ's and general defaults (need a minimum score of 650 in order to pass)
    • Previous Landlord reference, if you are currently in rented accommodation ensuring that the rent has always been paid on time and that property has been maintained to an acceptable standard.
    • Employment reference, confirming your guaranteed income and that your employment is on a permanent basis and unlikely to change in the near future.
    • Final background and anti-fraud checks

    Once you have passed referencing we can confirm a move in date.

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    Tenant Fees
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    Please refer to our website for all tenants fees.
    www.cockburn-online.co.uk

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    Tenants Documents
    We will require photo ID and proof of current address from all tenants renting a property through Cockburn.
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Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

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Meet Our Team

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    Our staff are, quite simply, marvellous. We just couldn't succeed without their commitment, drive and sheer hard work. We're confident you will agree.

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    Billy Main - Lettings Manager
    Billy has been part of the Cockburn team since 2013. He passed his ARLA exams in 2014, and is continually keeping up to speed with the latest legislation. Accompanied with 7 years' experience in the lettings industry, he ensures a seamless move-in for both landlords and tenants. He appreciates that moving home can be stressful and aims to make this process as easy and simple as possible for all parties involved. Outside of work he enjoys playing football and spending time with family and friends.

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    Rob Howe - Assistant Lettings Manager
    Having been at Cockburn for almost 4 years, Rob has progressed through the business to Assistant Letting Manager and passed his ARLA exams in 2016. He always aims to provide a personable and efficient service for landlords and tenants alike. Out of the office, Rob enjoys trips to the cinema, playing football and evenings with friends.

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    Joe Cennamo - Lettings Negotiator
    Joe is a new member of the Cockburn team and is currently working as an apprentice. Joe is studying alongside his work and hopes to be qualified soon. Outside of work he enjoys playing football and spending time with his friends and family.
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    User Guide

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    • Introduction

      Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      actively solved any issues
      Thanks for handling the letting very well. You actively solved any issues rather than just pass them on to me and looked for the right type of tenant. I think your business model, whereby you charge a finders fee and a small percentage of each months rent is a much better system than offered by some competitors. I can absolutely recommend your services to any landlord.

    • Landlord Testimonial

      the most pro-active
      We have dealt with many agents and you have been by far the most pro-active and delivered on all of your promises.

    • Landlord Testimonial

      pleasure to deal with you
      You've been fantastic, it's a pleasure to deal with you.

    Testimonials from Tenants

    • Tenant Testimonial

      made it very easier
      In the past we have found the moving process to be very stressful but you have made it very easier and stress free for us!

    • Tenant Testimonial

      listened to our requirements and needs
      I really felt that you understood what we wanted in a rental property and actually listened to our requirements and needs.
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Cockburn Estate Agents, Mottingham- Lettings. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Cockburn Estate Agents, Mottingham- Lettings. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Cockburn Estate Agents, Mottingham- Lettings. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.