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    Cooper and Tanner Lettings have a vast portfolio of properties, managing property styles ranging from compact one bedroom apartments to large country homes, throughout Wiltshire and Somerset. Offering a tailor made service to suit every landlord and tenant's needs, Cooper and Tanner Lettings firmly believe in their mission statement of trust in tradition.


    The Lettings Team consists of John, Rosie, Lynne, Rachel, Shelley, Amee, Laura, Becky, Rachel and Claire and have a combined total of nearly 60 years of Estate agency experience. They proudly boast to being one of only a few agents in Wiltshire and Somerset that have ARLA membership and take great pride in the service they provide both tenants and landlords alike.


    Cooper and Tanner Lettings are proud to be recognised by the letting industry's foremost professional body, ARLA. After hours of studying and tests, landlords can be sure they are getting the best advice possible.



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    Cooper and Tanner have been in Estate Agency for over 100 years and have a reputation second to none. We pride ourselves on the traditional values that have built our name and reputation on, whilst at the same time we are proud to boast to having membership with ARLA , ensuring that our landlords get the best and most up to date advice needed in this ever changing industry.


    Our Lettings team has nearly 60 years of combined experience in estate agency and so is highly experienced in dealing with all the day-to-day needs and queries involved with letting your property. We offer a friendly and experienced approach and have a wide range of services to offer to satisfy every landlords requirements.

     


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    BRONZE SERVICE - Let Only Service

      • Completing reference and credit checks on prospective tenants

      • Check property's readiness for occupation

      • Preparing tenancy agreements

      • Preparing and checking a full inventory, taking meter readings at the move in and informing the relevant service providers and authorities - If instructed

      • Collecting initial rent payment

      • Administering the tenant's check-in

      • Taking meter readings at the move in and informing the relevant service providers and authorities

      • Preparing a statement of account and forwarding monies due (or requesting payment.)

      • Collecting the deposit, and transferring the money to the tenancy Deposit Scheme of your choice. Deposit monies must be transferred within 30 days of the start of the tenancy


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    • SILVER SERVICE - Rent Collection Service

      • As for Let Only Service, plus....

        • Collecting the deposit, and registering it with The Dispute Service. The deposit will be held in our client bank account

        • Invoicing the tenant, collecting the rent, and paying to the landlord (net of commission and other charges) on a monthly basis

        • Preparing and forwarding monthly and annual tax statements to the landlord by email

        • Review rent annually

        • Arranging annual gas safety certificate

        • Negotiate tenancy renewal or termination

      Please note that this service does not include property inspections, coordinating maintenance and repairs or overseeing the termination of the tenancy with a final inspection. These can be provided, but will be charged separately, please refer to our Scale of Charges for further details.

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    • GOLD SERVICE - Fully Managed Service

    • As for Let Only Service and Rent Collection Service, plus....

      • Carrying out THREE inspection visits each year and reporting to the landlord

      • Liaising with the landlord and the tenant to authorise and arrange repairs and maintenance

      • Out of hours emergency contact for tenants

      • Preparing and forwarding monthly and annual tax statements to the landlord by email

    Overseeing the termination of the tenancy, completing a final inspection of the property including deposit deduction negotiation if necessary, arranging final meter readings, and informing the relevant service providers and authorities

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    Letting Only A one-off fee of 80% of the first month's rent

    "Bronze Service" rent (minimum fee of £375)

    Part Management 50% of the first month's rent plus

    "Silver Service" 8% of the rental income per month

    Full Management 50% of the first month's rent plus

    "Gold Service" 12.5% of the rental income per month

    Rent Guarantee 2.5% of the rental income per month. Available

    & Legal Expenses in conjunction with Gold Service only

    * All fees above are subject to VAT at the current rate.

    Additional services:

    EPC and floor plan: £138.00

    Tenancy renewal fee: £60.00

    Empty Care Service: £54.00

    Inventory: £120.00

    Tenancy Deposit Protection Registration: £48.00

    * Additional Service fees are all inclusive of VAT at the current rate


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Tenant Information

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    We use an external, professional referencing agency who carry out certain checks on our tenants based on the information they supply and then provide us, the agent, with a detailed suitability report. This report is designed to assess and reassure the agent and the landlord of a tenant's suitability to the property they are applying for. These checks include a credit check, landlord reference and employment checks


    A tenants reference report may come back saying they need a Guarantor. It is important when you ask someone to stand as a Guarantor that they understand that they are legally liable for the rent, arrears and dilapidations caused during this tenancy, before they enter into the referencing process.



    Fees required before moving in.

    Referencing fee (Non-refundable)

    For up to 2 people to be referenced - £250.00

    Additional referencing for anyone over 18 - £75.00 Per Person

    Guarantor Referencing and preparation of Guarantor Agreement - £75.00

    Balance of monies required 48 hours before occupancy

    First month's rent in advance

    6 weeks rent for Deposit (this can vary)

    Preparation of Tenancy Agreement and registration of deposit - £100.00

    Preparation of Inventory and Schedule of Condition Report - £120.00



    Tenancy renewal fee - £60.00

    *All fees quoted above are inclusive of VAT

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  • Team Member

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    John Phillips - Associate Director
    I have been in estate agency since 1999 and have worked throughout Wiltshire and Somerset, including 6 years in Frome, and can't see myself doing anything else. I love the variety that the job offers and the people that I meet every day and after all these years, that no two days have ever been the same. When I'm not busy at work I'm a big family man and love nothing more than spending time with my young family
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    Rosie Bridger - Lettings/Accounts Administrator
    I have worked in the residential lettings industry since 2010, and for Cooper and Tanner Lettings since 2011. Having studied Law to a post-graduate level I find the constantly changing legal side of the lettings industry absolutely fascinating. Outside of the office I enjoy spending time with friends and family and more particularly my guinea pigs, Kim and Khloe!!
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    Lynne Ebert - Client Account Manager
    I was born in Wales and moved to Frome in 1985. I began in accounts 20 years ago and have been the Lettings Client Account Manager for Cooper and Tanner since 2005. I love the diverse side of accounts within the lettings business and the challenges that come with it.
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    Amee Perry - Senior Lettings Negotiator
    I have been working in lettings and property management since 2010 and I have a genuine passion for the business. Having grown up in Somerset I also hold a great affection for the local area and thrive on the challenges this role brings.
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    Laura Lewis - Lettings Negotiator
    I was born and bred in Frome and having worked in retail for 7 years and training to gain my city and guilds level 3 qualification in hairdressing, I decided to make a change in 2015 and joined a letting agent and I have never looked back . Now working for Cooper and Tanner I have total job satisfaction as each day is different to the rest.
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    Shelley Hitchcock - Property Manager
    I have been working in Property Management since 2010, and have been the Property Manager here at Cooper and Tanner Lettings since 2012. Working in Residential Lettings can be a varied role and always brings new challenges which I love to help with getting sorted out.
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    Rebecca Smith - Lettings negotiator
    I started my career in residential sales over in approximately 2006 and then made the move to lettings in 2014, after having my first child. I have lived in Warminster all of my life and feel I have a good local knowledge of the area. I enjoy the challenge that residential lettings brings, every day is different.
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    Rachel Seviour - Client Account Assistant
    I was born in Frome and have worked in the surrounding area all my life. I am married with three children and am now at the stage to restart a full time career and am really looking forward to the new challenge and working for such a well reputed estate agents
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    Claire Porch-Saturday letting administrator
    I have recently returned back to work, and back into lettings, after having a family. Before that I was a property manager in Lettings for a number of years and couldn't wait to get back into it. It doesn't feel like I ever left and I am really enjoying the business again.
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    Rachel Whitcombe - Property Manager
    I have worked in lettings since 2016, prior to this I was travelling the world for two years. I thoroughly enjoy my role as a Property Manager because every day is different and I am able to make a positive impact to our clients, both landlord and tenants alike. Cooper and Tanner are a great company to work for as their ethos focuses on friendly but professional customer service.
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    Testimonials from Landlords

    • Landlord Testimonial

      Professional as always

      Professional as always

      From Mr and Mrs P

    • Landlord Testimonial

      Very impressed indeed!

      I was very impressed indeed! Everyone was always very helpful and the speed of finding a tenant was amazing. Highly recommended.

      Mrs P

    • Landlord Testimonial

      Extremely pleased

      We are extremely pleased with all the services you provide. Thank you.

      Mr and Mrs B

    • Landlord Testimonial

      FEEFO
      FURTHER TESTIMONIALS CAN BE FOUND ON 'FEEFO'

    Testimonials from Tenants

    • Tenant Testimonial

      An amazing agency

      An amazing agency, a huge array of knowledge, made our moving in day easy with no complications.

      Mr and Mrs M

    • Tenant Testimonial

      Wish everyone was like that

      · Very very professional! Wish everyone was like that!

      Mr and Mrs P-B

    • Tenant Testimonial

      FEEFO
      FURTHER TESTIMONIALS CAN BE FOUND ON 'FEEFO'
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    Disclaimer

    The content on this Microsite has been uploaded by Cooper & Tanner, Frome. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Cooper & Tanner, Frome. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Cooper & Tanner, Frome. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.