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Multi-Award Winning Estate Agent 
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    Cray & Norton - Your Trusted Letting Agent
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    At Cray & Norton, we understand that letting a property is a significant financial and personal commitment - whether you are a landlord seeking reliable management or a tenant in search of a new home. As a trusted, family-run estate agency with a long-standing presence in Croydon, we offer a comprehensive and professional lettings service built on integrity, experience, and results.

    Why Let with Cray & Norton?

    Local Knowledge, National Reach
    Our unrivalled knowledge of the local rental market, combined with our membership in The Guild of Property Professionals, gives us access to over 750 offices nationwide. This ensures we not only market your property widely but also attract quality tenants quickly and efficiently.

    A Professional Team You Can Rely On
    Our lettings team is comprised of qualified, experienced professionals, including property managers, negotiators, and compliance experts. From tenant sourcing and referencing to full property management, we handle every aspect with precision and care. As members of The Property Ombudsman and regulated by Trading Standards, we adhere to the highest industry standards.

    Tailored Services for Landlords
    Whether you're an experienced landlord or letting for the first time, we offer flexible solutions to suit your needs - from tenant-find only to fully managed packages. Our proactive approach ensures your investment is protected, your income is maximised, and your responsibilities are met with minimal stress.

    Support for Tenants
    We work closely with tenants to match them with properties that meet their lifestyle and budget. Our transparent processes, responsive communication, and commitment to fair practice mean you can rent with confidence and ease.

    Modern, Targeted Marketing
    We ensure your rental property receives maximum exposure across all major property portals, social media platforms, local publications, and our prominent high street office. Professionally written listings, high-quality photography, and virtual tours help attract the right tenants quickly.

    A Bespoke Approach
    No two clients are the same - that's why we offer a personalised service tailored to your unique requirements. Our goal is simple: to provide a smooth, professional lettings experience from start to finish.

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    Disclaimer

    The content on this Microsite has been uploaded by Cray & Norton Estate Agents, Croydon. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Cray & Norton Estate Agents, Croydon. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Cray & Norton Estate Agents, Croydon. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Cray & Norton Estate Agents, Croydon on +442086550700.


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    Trusted Local Estate Agents Since 2005
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      Cray & Norton - Your Award Winning Agent
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      Established in 2005, Cray & Norton is an independent, family-run estate agency committed to delivering a professional, friendly, and dynamic service to all clients - whether selling, buying, letting, or renting.

      With over 50 years of experience living and working in and around Croydon, our Directors possess an in-depth understanding of the local property market. We take pride in employing local professionals who offer invaluable insight and expertise, ensuring a service rooted in both knowledge and community.

      Our passion lies in providing the highest standard of customer experience in both sales and lettings. To achieve this, we invest in experienced and highly trained staff, leading-edge technology, and a prominent corner office. Our comprehensive marketing strategies span major online property portals, press, and targeted outreach to ensure maximum exposure for your property.

      As proud members of The Property Ombudsman for Sales, we are committed to integrity, transparency, and client satisfaction. We offer free property valuations and a clear, competitive fee structure, allowing our clients to make confident, informed decisions.

      At Cray & Norton, our goal is simple: to make your property journey as smooth, successful, and stress-free as possible.

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    Reasons to Choose Cray & Norton
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    • Multi-Award-Winning Estate Agent
      Recognised for outstanding service and industry excellence.

    • Premium Advertising on Rightmove
      Featured on the UK's number one property website with a Rightmove Microsite, Premium Listings, and Featured Property slots.

    • Maximum Online Exposure
      Your property will appear on crayandnorton.co.uk and all major portals, including Zoopla, PrimeLocation, OnTheMarket, and more.

    • Members of The Guild of Property Professionals
      Giving you access to a trusted network of over 800 leading estate agents.

    • Highly Competitive Fees
      Exceptional service at a fair price-offering great value for money.

    • High-Quality Magazine Advertising
      Professionally designed adverts in local and regional property magazines.

    • Accredited by The Property Ombudsman
      Ensuring a professional, transparent, and ethical service.

    • 24-Hour High Street Window Display
      Round-the-clock visibility in our prominent High Street office.

    • Detailed Colour Floorplans
      Professionally produced floorplans to help buyers visualise your home.

    • Targeted Email Campaigns
      Your property brochure sent directly to registered buyers via frequent email mail-outs.

    • Accompanied Viewings
      Our experienced team personally conducts all viewings, ensuring every potential buyer receives a professional and informed tour.

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    10 Reasons to Buy Through Cray & Norton
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      Multi-Award Winning Estate Agent
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    Cray & Norton Additional Services 
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      Conveyancing
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      As conveyancing specialists our recommended solicitor knows the frustrations that buyers and sellers face when undertaking a property transaction and, as a result, have dedicated processes in place to ensure the process is as fuss free and straight forward as possible. To ensure you have the best customer experience, they will allocate you with a Customer Service Chaperone who you can speak to at any time about any aspect of the service you receive.

      They guarantee to keep channels of communication open and have a detailed Client Care Charter, supported by a money back guarantee, that regulate the level of communication and updates you can expect from them. This includes clients having the opportunity to log on to our online system and check for key stage updates.

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      Financial Services
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      At any one time there may be over 3000 different mortgage options, only some of which will meet your needs. While spending your lunchtimes and Saturdays walking from one bank or building society to another will normally get you a mortgage, we may well be able to get you better terms.

      We use powerful computer databases to sort through the vast range of mortgages and identify the best ones for you, in terms of their features and benefits, and also of your own personal circumstances (status as employee, contractor or self employed person and credit history). That done, we will also oversee the process of actually completing on the mortgage, ensuring that all the parties (lawyers, lender, yourself) have all the right documentation at the right time.

      This is an essential part of our service, as all too often communication breakdowns lead to otherwise unnecessary delays and complications, and our role is to ensure that all progresses as smoothly as possible. If you want to know what sort of terms might be available then we can give guidance on this so that you don't waste time pursuing unsuitable properties.

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      Lettings Service

      Deciding to rent your largest single investment is often a big decision and one which should only be entrusted to highly experienced and professional agents.

      Cray & Norton Lettings has established a much cherished reputation for offering good, honest advice, as well as setting the bar for service levels to our clients. We always remember that the most important thing for our clients is that we find the right Tenant for them and their property and as part of this procedure we reference all Tenants through a national referencing agency, which in turn means we can offer a Rental Warranty, subject to terms and conditions, for added peace of mind.

      Letting your property is one skill, but managing it after it's been let really is a specialist job and here we really excel. Our Lettings Director has over 25 years experience and will make sure that you always feel like you are our only client.

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    Cray & Norton Team
    • Team Member

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      Marcel Ruane - Sales Director
      With over 20 years of experience in the property industry, Marcel brings a wealth of knowledge across both sales and lettings. His deep understanding of the market and hands-on approach make him a valuable guide for clients navigating the complexities of buying, selling, or renting property. Marcel provides dedicated support throughout the entire process and is known for offering honest, reliable advice that clients can truly trust. For further insight into his professionalism and commitment, we encourage you to visit our Testimonials section.
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      Darren Cray - Founder & Director
      With a wealth of experience in the property sector, Darren Cray began his career managing a network of offices for a leading estate agency across the South East of England. Driven by a passion for delivering exceptional service and a deep understanding of the local property market, Darren founded Cray & Norton Estate Agents to bring a more personal, client-focused approach to the industry. Under Darren's leadership, Cray & Norton has grown to become one of Croydon's most respected and successful Sales and Lettings agencies. Known for his dedication, professionalism, and commitment to excellence, Darren works tirelessly to ensure the company remains at the forefront of the estate agency sector, embracing innovation while maintaining the highest standards of customer care.
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      Andrea Cray - Founder & Lettings Director
      Andrea brings a wealth of experience to the lettings industry and has overall responsibility for overseeing the lettings department and the management of our rental property portfolio. Her professional approach, attention to detail, and dedication to excellence have earned the continued trust of numerous landlords, many of whom repeatedly choose our services due to the high standard of care and service she consistently delivers.
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      Archie Cray - Senior Negotiator
      With over 6 years experience of front end sales, Archie Cray is without doubt one of the best sales negotiators in the borough of Croydon. His relaxed and likeable manner aided by his skill at matching buyers to their dream homes has earned him  a strong reputation in the local property market.
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      Sam Cray - Negotiator
      Sam Cray has over 10 years of hands-on experience in front-end sales and lettings, and it really shows-he's one of the best around. He's also studying to become a qualified surveyor, so he knows the ins and outs of the property world. Got a place to sell or let? Then Sam's the negotiator you need!
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      Lucas Cray - Lettings Administrator
      With over five years of experience as a Sales and Lettings Negotiator, Lucas Cary brings a wealth of industry knowledge and a client-focused approach to his role as Lettings Administrator. His background has equipped him with a deep understanding of the property market, negotiation strategies, and the importance of delivering a seamless customer experience. Lucas is known for his strong organisational skills, attention to detail, and commitment to supporting both landlords and tenants throughout the lettings process. His transition into administration allows him to combine his market insight with a meticulous approach to property management, ensuring every tenancy is handled efficiently and professionally. Approachable, reliable, and driven by high standards, Lucas plays a vital role in maintaining the smooth day-to-day operations of the lettings department.
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      What our clients say
      • Introduction

        Vendor & Purchaser Testimonials

      Testimonials from Sellers

      • Seller Testimonial

        professional and courteous

        Cray and Norton sold our house in Addiscombe for us. They sold it for a great price - with the lowest commission offer we had from local agents. They were professional and courteous in their dealings with us. The best part is that although we had a very difficult chain, they continued to put a huge amount of effort into chasing things up over many months. They'd also always take calls and spend time explaining things and updating you. I would certainly recommend them. Marcel and Darren are both nice guys too.

        Mr Parker

      • Seller Testimonial

        Outstanding at his job

        Our assigned agent, Marcel Ruane was simply outstanding at his job; an excellent communicator he was courteous, dependable, proactive, timely with answers to queries, helpful with advice and he consistently kept us up to speed with developments on our purchase.
        Although not frequently in touch with Darren Cray, he was able to use his clout to push things when necessary. Other members of staff were easy to communicate with, passed on messages and returned calls as promised. I would not hesitate to work with Cray & Norton on a future purchase/sale.

        Mrs Wilcox

      • Seller Testimonial

        Dream Estate Agents

        Marcel is a 'dream' estate agent. As we all know estate agents are oft times spoken about in hushed terms- along with solicitors and traffic wardens-not so Marcel! He is an absolute pleasure to deal with and is one of the most honest people I have ever met. Buying a house is as most of us know- a very emotional and stressful thing to do-not so with Marcel. His efficiency, reassurance and trustworthiness made my experience of buying a house almost pain free.
        I would recommend Marcel in a heartbeat.

        Mrs Perkins  

      • Seller Testimonial

        Excellent Service

        They were efficient, reliable and made sure that all aspects of the let were dealt with. I would not hesitate to use again, excellent service.

        Mr Crawford        

      Testimonials from Buyers

      • Buyer Testimonial

        Friendly and Helpful

        I recently was looking for a 2 bedroom property in Addiscombe for me and my 2 children. I must say I had an excellent service from Cray and Norton. They were very friendly and helpful and found me a property very quickly. I like them because unlike other estate agents I have dealt with, they gave me a more of a personal service. I'd like to thank Robyn who works there for finding me my perfect home. I would recommend them to anyone looking in the Croydon area.

        Mrs Holder                   

      • Buyer Testimonial

        Came to our Rescue

        We had viewed many properties and was getting rather disappointed at not finding what we were looking for when Marcel came to our rescue he had a property which he thought we would be interested in we viewed the property and both of us loved it straight away, our offer was accepted and within 4 weeks we are the proud owners of our new home Marcel was great kept us informed all the way through and made sure everything went smoothly we would definitely use Cray & Norton again and recommend them to others. Thanks Marcel for all your help.

        Mr & Mrs Bowden   

      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Cray & Norton Estate Agents, Croydon. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Cray & Norton Estate Agents, Croydon. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Cray & Norton Estate Agents, Croydon. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Cray & Norton Estate Agents, Croydon on +442086550700.


      Welcome to Cray & Norton Estate Agents, Croydon

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      Find Us

      Branch address

      323 Lower Addiscombe Road,
      Croydon,
      CR0 6RF

      Get in touch

      Buying: 0203 8899177  Local call rate
      Letting: 0203 9106069  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Cray & Norton Estate Agents, Croydon. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Cray & Norton Estate Agents, Croydon. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Cray & Norton Estate Agents, Croydon. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Cray & Norton Estate Agents, Croydon on +442086550700.