Cricketts Of Berkshire, Newbury

To Kathleen, Scott, Jake & all the team @ Cricketts. Thank you all so much for the efficient, professional & very SPEEDY way you handled our sale. Kind Regards Chris and Jan.

Fabulous service and support. A very professional team that know the market and their customers well. We were always well informed with regular updates. A team that were prepared to go the extra mile to provide a top notch service. I highly recommend them. I bought and sold my property through them

It was a pleasure dealing with Cricketts with the sale of my home, Kathleen and Scott made the whole process a lot less stressful. They listened to me and weren't pushy, they provided a consultative service and delivered on their promises, thank you.

In the last few weeks of our sale, Kathleen was talking regularly to the whole chain, including vendors, agents and solicitors, right to the very bottom ( 7 sales in all ) Her years of experience meant she could identify potential problems/delays, and we are sure the chain would have collapsed if she had not been able to advise and keep everyone on track below us" Mr and Mrs B.

Myself and my partner would like to say a huge thank you to all at Cricketts for the support and excellent customer service we have experienced from the agency in selling our house. We have been so impressed with the immediate response in marketing our property, personalised customer web page that was useful to access in monitoring progress on viewing and comments made on our property. I really appreciated the positive and upbeat approach from all of the team when discussing strategies on re-marketing or feedback recieved from viewings and not letting any set backs change the high standard of customer service we had recieved from start to end. When considering the whole process of marketing, viewings, feedback, agreeing offer, negotiating any issues with solicitors, exchange of contracts and completion and subsequent support offerred in accomodating our buyer of the property it was of a high professional standard and made a stressful situation alot more tolerable, well worth the money, would definately recommed Cricketts to others in the Newbury and West Berkshire area.

We used Purple Bricks to start with - and only got 4 viewings in 4 weeks, which was terrible in the current market. We then spoke to Kathleen Cricketts, from whom we had bought the house to renovate, who promised to actively market it to her database by calling all suitable registered buyers. Result we had 20+ viewings in the first couple of weeks and an offer at the full asking price. We've now just completed. This really demonstrated the value of an agency like Crickets that pro-actively sells your house rather than just passively advertise. They were also very good in keeping us updated as the sale went through, chasing all the people in the chain as required. I would definitely recommend to sell your house via Cricketts.

Thank you so much for all your hard work leading to the sale of mums bungalow. Throughout the process and ups and downs that we have encountered you have all been very professional, incredibly patient and upbeat. Thank you especially for being to understanding towards mum. It really was a big move for her but any early worries she had were quickly erased whe she realisedhow nice you all ae and i think she almost enjoyed your visits. Again my own and mums very sincere thank for everyone.

Dear Kathleen, Scott and the rest of the team at Cricketts of Newbury, its high time I wrote a few words down now the dust has settled. Firstly to say thank you for your hard work and attention but also for your patients with me. when I first looked into selling my house I knew I wanted to get cricketts involved, partly I liked the look of the company and company location, but also I had heard of the good reputation. like most, I got three valuations for my property, one w...as deliberately set low to whip up interest and I didn't like the idea of that, one was unrealistically high and may have ruined my chances going to market. cricketts however where no only very fair but also most realistic and certainly most accurate in valuation, reaching just over market value as predicted. at every point during the marketing and viewing process I was kept informed by sms or phone calls, and at all times staff where clearly spoken, polite and to the point. the marketing brochure and photographs where excellent. cricketts also helped make the correct decisions when considering the best most reliable buyer, and followed through right to the end with regular communication via telephone and email. I am happy to say, im glad I chose cricketts to market my property, and would be happy to recommend and use cricketts again in the future. so, many thanks to you all again for your work, and wish the very best for you and your future business." Best Regards Mr K

I'd like to thank you and your colleagues at Cricketts for your help in selling my home. Everyone has been very courteous and efficient throughout. You found me the perfect buyer and the whole process has gone through without a hitch.

Kathleen, Scott and Amy are very professional and were the ideal team to sell our property.Their experience in the market is a credit to their brand and Cricketts is an agent i would recommend. We were well informed and had a good interaction with the buyer and ourselves, which resulted on a completion date that was agreed by all concerned.Their advice was very professional and well received by ourselves

Thank you so much for all of your help during the last few months. You have made the marketing process so much smoother and we really appreciate your friendly and professional service. Kathleen you are an absolute star! We will defiantly recommend you to anyone moving in the area.

Thank you for all your hard work in selling my house. A tough task - done well!

Thank you for all your help with the sale of our home. We are beginning to settle into our new home. We really appreciate all you did for us.

We sold and purchased our properties through Cricketts and received incredible service throughout the process. Kathleen, Amy and Scott work extremely well together, they were always contactable and proactive in following up on feedback from viewings, keeping us updated every step of the way.Their proactiveness continued once offers had been accepted, right up until we exchanged keys.We would highly recommend using Cricketts as they put the customer at the heart of everything they do.

Excellent service from a friendly and dedicated team. Was worried about selling my house but right from the valuation the enthusiasm convinced me to do so and throughout the whole process the hardwork of the Cricketts team made selling my house easy! Highly recommend them!

I wanted to say a huge thank you for all your efforts and perseverance with regard to our house sale and in securing the successful exchange of contracts.

Cricketts have been brilliant in selling our home, we sold in 2 weeks and had viewings nearly everyday, interaction with one of the team prior to each viewing, they were all always polite and friendly and have also been very helpful in finding us a new home. Overall I would rate the Cricketts team very highly, they have made selling our house very easy and moved at a pace that suits us perfectly.

From the time we contacted Cricketts to put our house on the market they gave us such reassurance and confidence and kept us informed every step of the way. Within a few weeks they had found us a buyer and then went onto help us find a perfect property for us. There was no trying to get us to go into next price bracket no sales tactics just pure honesty. I believe that they should be number 1 choice for everyone wanting to buy or sell and once we have renovated our current property we shall definitely be putting it on with Cricketts and recommending them to all our friends. So a big thank you to all the staff

Thank you very much for all your emails and phone calls over the past year, maybe longer. Iif we ever have need to recommend a Newbury estate agent to friends yours will come first from courtesy and professional point of view.

We recently purchased our first house through Cricketts and dealt primarily with Scott. He was very helpful throughout the entire process, and always kept us updated - even when there was no news to update us with - which was much appreciated. We had a few issues towards at the top of our chain towards the end of the purchase but Scott and Kathleen worked hard to sort these out and ensure we completed on time. I would certainly recommend Cricketts.

Many thanks for all your hard work over the last few weeks. We are settling into our new house nicely.

To all at Cricketts Thank you for everything. Our new home is everything we hoped. You guys have been great

The team at Cricketts have been very helpful with my house search, they know the area very well and did a good job of understanding what my specific requirements are. Would happily use Cricketts again in the future.

We found a property via the Right Move website that was featured with two local Agents. Having already heard of positive comments and feedback about Crickets, we chose to contact them and arrange a viewing. Crickets were able to support a viewing within a very short period of time and were flexible in the times they could offer. We were met by Amy, and from start to finish she has been absolutely wonderful. Amy is professional and friendly and took every duty of care to assist us as potential buyers. Having fallen in love with the property Amy kept us up to date during negotiations and a sale price was agreed. Crickets were additionally flexible in allowing us to visit the property on two further occasions. Amy and the Crickets team are clearly very passionate about what they do. As buyers this was both reassuring and lovely to see, as we were passionate about the property we wanted to buy and they simply understood this and appreciated the importance of securing a home for our family. The whole team are professional and offer end-to-end support and we cannot recommend them enough. Whilst we have no immediate intention to move, when we do we will definitely be contacting Amy to help.

To all the team at Cricketts THANK YOU for all your help and support regarding my purchase. It wouldnt have gone through without you.

Thank you so much for all of your help during the last few months. you have been so friendly and professional. Fab Work!

We have recently purchased a property through Cricketts and the service they provided was fantastic!! In particular Amy who was very professional, honest and friendly. I would highly recommend them.

Thank you for your assistance - you and your colleagues acted with professionalism and helpful advice at all times, which was much appreciated.

" We bought a house via Cricketts and we were very impressed by the level of service provided by them. We had direct dealings with Scott, Sian, Jake, Vanessa and Amy - all were very polite, efficient and nothing was too much trouble. They kept us fully informed with each stage of the buying process and answered any questions we had. Due to the fantastic level of customer care, I would go straight to Cricketts if I was to buy or sell in the future!"

Purchasing my house through Cricketts was one of the most pleasant, professional, and painless experiences I have had. The approach of Scott, Kathleen, and the rest of the team was always friendly, informative and their communication throughout the whole process was spot on - keeping me regularly up to date on where we were in the process. I genuinely felt that the whole team cared about my purchase and were almost as happy as I was upon completion. I would absolutely recommend them to anyone looking to buy/sell and will certainly use them again.

I sold and bought my current house through Cricketts and found the service I received throughout the whole process was purely excellent.I was kept up to date by Scott, Amy and Kathleen about how everything was proceeding and if I had any questions at all they were all so helpful and knew the answer straight away. The team took away all of my stresses and I could look forward to being in my new house! Thank you Cricketts - I will definately be using you again in the future!

Thank you very much for the proactive service you have provided us.

To All the team at Cricketts Thanks for getting us there. Its been a long process but made a lot easier with your help.

Cricketts were a great company to buy through - they were professional and the sale of the house went very smoothly. Scott and Amy kept me updated and informed throughout. I would highly recommend this estate agents for buying property.

Excellent, professional and experienced. Scott, Kathleen and Amy were fantastic, I felt very supported and kept in the loop with everything. They continually chased the sellers brokers and made clear what was required from them.It would have been a much more stressful process had Cricketts not been so competent.

A true professional family business, with polite, friendly and likable staff who displayed total tact and diplomacy.Crickett's staff, Kathleen; Scott and Amy were tenacious, offering good sound advice in relation to the housing market and in constant contact with updates throughout the viewings/letting of the property. All methods of advertising at Crickett's disposal were utilised.Highly recommended.

I have used Cricketts to market my flat to rent on two occasions. Each time the service I received was first class. From advertising the flat to finding suitable tenants they have been very professional. All this was completed very quickly and with the minimum of fuss. I would recommend them to other landlords without reservation.

I have been in a rental property through Cricketts for over a month now and have only good things to say about the agency. They let you know well in advance of any works being carried out, always patient, quick response times and excellent customer service. Would recommend to anyone.

Lived in one of the flats above the Cricketts office for nearly 3 years with the Cricketts staff being the property managers. They were always extremely friendly and quick to resolve any issues I had while living there. The process of getting the tenancy set up had some issues, but the Cricketts team were supportive and saw everything through. Would certainly recommend if you are looking to rent a property in Newbury.

We have been tenants through Cricketts for a year now. Having had experiences with numerous Newbury agents over the years Cricketts are one of the best. We have had a much better experience as a customer than with one of the larger chains that operate in the town. All the staff are very friendly, easy to contact and quick to deal with even minor problems. Value for money wise they are also more than reasonable.

I recently rented a property with Cricketts and the service has been great, very quick with dealing with questions and issues, would highly recommend.

This is my first time going through the letting process so I was nervous at first but Amy was amazing and made the process easy and clear. The turnaround was really quick so moved in within a week. Would highly recommend.