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User Guide

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    Company Overview
    With offices in Edinburgh and Glasgow, D.J. Alexander specialise in residential estate agency, lettings, management, property investment and acquisition services. Our aim is not to be the biggest, but to be the most sought-after property management company.  We believe we can achieve this by offering extraordinary service, exactly when you need it.  We recruit and retain our staff based on their ability to deliver service with unfailing enthusiasm.

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    Property Lettings
    There's more to letting than just finding a tenant.  At D.J.Alexander we know the letting business inside out, from the financial and maintenance practicalities to the ever-changing legalities to the often-present emotional dimension. We therefore provide a unique and complete a-z service from letting your tenant in to seeing your tenant out.

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    Property Sales
    We offer a full estate agency service which aims to maximise property sale prices whilst minimising stress for our clients. Our commitment is to deliver a personal level of service throughout the sale.  We listen to our clients and tailor our service around their requirements.  Communication is key in providing an extraordinary level of service, we strive to exceed our clients expectations.
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User Guide

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Why use D.J. Alexander

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    Finding the best tenant for your property
    Our reputation, brand recognition and exposure to the right networks mean we attract and source the most suitable candidates. We manage tenants at all levels, from CEOs to responsible students.

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    Thoroughly screening all candidates
    We meet, interview and assess all suitable candidates. We take references and carry out credit checks. Many years in the business means we have a nose for the right person or family for each property. Keeping abreast of ever-changing legislation means we can deal effectively with any new issues like multiple occupancy tenancies and tenancy deposit regulations.

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    Taking a condition schedule
    Along with a full inventory we make a condition schedule at the start of each new tenancy. This helps to ensure everything is put back as it was and any damages are covered and paid for when a tenant moves out. We provide you with photographic evidence of your property's condition at the beginning of any tenancy.

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    Dealing with routine matters during the tenancy
    This includes rent collection, any maintenance that is required, safety inspections and compliance issues and any unforeseen situations that may arise.

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    Complete control
    Most professional lets we manage average 2-3 years. For many landlords long-term letting is a cyclical business. Our management service keeps the whole process running smoothly, year in year out.
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Why rent through D.J. Alexander?

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    We have always strived to ensure that our tenants are treated fairly and respectfully. It is commonly perceived that tenants can often suffer unfair treatment at the hands of some private landlords and unscrupulous letting agents.

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    The internet is littered with bad reviews of letting agents most of which are from disgruntled tenants. The most common complaints are failing to properly deal with maintenance issues and taking unreasonable deductions from security deposits at the end of tenancies.

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    Since the company was formed in 1981 we have grown our business based on our excellent reputation. Our reputation is built on integrity and decency and we ensure we treat our clients and tenants with the utmost respect.

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    We will always aim to resolve maintenance issues as quickly as possible, make sure our properties are cleaned and well presented and ensure that no tenants are held liable for damages or dilapidations unless it is fair and reasonable to do so.

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    If you have any problems whilst renting a property with us please do not hesitate to get in touch. We have a dedicated maintenance team who will help with any problems you may have with your property or its equipment and our accounts team are always on hand to discuss any rental payment issues.
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Our team

  • Introduction

    Our Glasgow Team pride themselves on delivering a fantastic service to the whole city. We recruit and retain our staff based on their ability to deliver service with unfailing enthusiasm and expert knowledge. On AllAgents.co.uk, our Glasgow branch have been rated 4.6/5 stars, and they continue to receive fantastic feedback from tenants, landlords and sales customers alike.

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    Catherine Bruce
    With many years of experience in lettings, sales and property management, Catherine joined the team in Glasgow in April 2018.

    As well as overseeing the day to day operations of the Glasgow office, Catherine is responsible for providing clients with market appraisals for both sales and rentals and has a wealth of knowledge of the Glasgow property market as well as letting legislation.

    The aspect of her role that Catherine enjoys most is the contact with her customers and she is driven to ensure that they receive the best possible service from DJ Alexander.

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    David Sullivan, Property Manager
    Having studied architecture and with a background in customer service and relations, David now focuses his talents on providing a first-class level of service in all aspects of the business. 

    As a Property Manager, David is responsible for conducting property viewings with prospective tenants, meeting and liaising with new and existing clients to discuss rental opportunities for both landlords and tenants, preparing detailed inventories and checkout reports for rental properties and carrying out regular property inspections to ensure both landlords and tenants receive the highest possible level of service.

    David has a real focus on customer and client relations as he believes effective communication and empathetic service is key to ensuring a positive experience for our landlords and tenants.

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    Patrick Cairns, Property Manager
    Initially Joining the team in the summer of 2015 Patrick brought a vast amount of tenant credit & referencing experience to the role of Property Manager. He meets all his prospective tenants and explains all the processes and the information required to pass our strict checks. He discusses the candidate's credentials with the landlords before any are accepted and ensures the move-in process is as smooth as possible. 

    Patrick also carries out all aspects of property management including the bringing on of new properties, taking marketing photographs, carrying out in depth inventories, checkout inspections and routine property inspections. He is a very approachable individual who will also take time out his day to discuss any concern, be it from a landlord or tenant.

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    Diane Harte, Property Manager
    Having joined DJ Alexander in 2015, Diane's role is centred around the letting process of new and existing properties, meeting with new tenants, liaising with landlords and including carrying out viewings, inventories, checkouts and inspections.

    Diane likes to keep up to date with regulations and attends industry training courses, most recently completing the Letwell course. She enjoys meeting new people and is keen to provide excellent customer service and strives to achieve goals centred around landlord and tenant satisfaction.

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    Craig Masson
    Joining the team in 2018, Craig is quickly becoming a well-established property manager in the Glasgow area. Craig brings unrivalled customer service skills perfected through a successful career in sales, coaching and finance. 

    He works hard to establish excellent rapports with clients and will help assist tenants and landlords with all things pre/post-let. His day to day responsibilities include: meeting with prospective tenants, conducting thorough check-out & inventory reports, liaising with landlords and overseeing inspection works.
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    Disclaimer

    The content on this Microsite has been uploaded by D J Alexander, Glasgow. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to D J Alexander, Glasgow. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by D J Alexander, Glasgow. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.