Davies & Davies, Trowbridge

"I wish I could write more about you all. Thank you with every bit of sincerity and gratitude for all you have done. Not been an easy journey, but made all the easier by your professional help and kindness." Mrs M

"Your standard of service was excellent, regular communication was very good especially when the first time buyers dropped out. I selected Davies & Davies on the basis of your professionalism and pleasing manner and you were particularly helpful. You have a very good team." Mr L

"Easy to deal with and kept me informed at every stage of the sale. Quick to respond to queries." Mrs R

"Very efficient service and staff very attentive who kept on top of the process and kept me very well informed. Thank you." Mrs T

"Excellent throughout. Diligent and persistent handling of a tricky chain." Mr & Mrs W

"What can I say to express my thanks. You have gone over and above an estate agents' role, I'm sure (in fact nearly a solicitor!). Mrs T

" I was told you were the best in town and you have certainly lived up to your reputation. Well played!" Mr W

"Purchase, sale and the lettings in between have gone smoothly. All at Davies & Davies have been friendly and helpful throughout. We shall have fond memories of our family's relationship with Davies & Davies over the last 10 years." Mr & Mrs S

"You were the most helpful company in the whole chain. Thank you!!" Mr F & Miss B

"Thank you so much for making our move and sale as stress free as possible! We will certainly return to you if we are ever crazy enough to go through this again! Mr & Mrs C-C

"We couldn't have done it without you! Thank you for your calm persistence, constant support and unflappable advice. You are a star!" Mr & Mrs H

"We were very happy with the advice and guidance and service." Mr & Mrs P

"Just wanted to say thank you for all your efforts over the last several months with the sale of my Mother's bungalow. Obviously we wouldn't be where we are now without your persistence and diligence and I'm hugely grateful to you." Dr T

"The team were brilliant in every respect, it seems that no stone was unturned to find a buyer and I was kept informed along the way. At no point was I left in the dark as my previous agents. I should have come to you in the first place. Thank you all. Mrs H

"Service could not have been improved. Mrs M

"Thank you all so much for your hard work and commitment to getting our house sold and exchange to go through. Knowing we had you on our side and helping us at every step kept us sane. You are all superstars! Your professionalism is outstanding. Thank you all so much for everything you did for us." Mr & Mrs G

Many thanks to you with your empathy at a very difficult time and always in contact if needed. Many thanks again." Mrs C

"We were impressed with the friendly welcome we received from all the staff whenever we visited the office." Mr & Mrs S

"Very efficient service, very quick call backs. Absolutely no complaints." Mr & Mrs H

"You worked incredibly hard in the run up to exchange. We would not have succeeded without you. Many thanks." Mr & Mrs S

"Very pleased with your service and eventual outcome. Quite happy to share our experience with any prospective clients." Mr W

"We were very happy with all the help and updates that we were given all the way from the beginning to the end of our house buying and selling experience. An excellent team. Much appreciated by us." Mr & Mrs P

"Extremely efficient and friendly service. We were treated with extreme patience especially as our purchase was a long time coming! Big thank you. Mr & Mrs F

"All your staff are friendly, helpful and professional. Communication is excellent." Mr & Mrs G

"A friendly team giving good service - and obtained a higher price than we were forecast from elsewhere." Dr M

"You have been fantastic throughout the process, very supportive and helpful, a credit to the company." Mr & Mrs C

"The regular updates provided by you were much appreciated. Being some distance away it was good to know that things were progressing." Mr T

"I was very impressed with you, you were always very polite and helpful. I recall that you used some great initiative." Mrs R

"Davies & Davies have been most supportive over a long, drawn out probate related house sale. They have kept us informed at every twist and turn of the journey and couldn't have been better in the delivery of their service." Mrs McM

"You have been brilliant and helped us every step of the way! Simply the best!" Mr & Mrs P

"Thank you for your help and kindness. You never failed to contact me to keep me up to speed with everything that was going on. This was extremely reassuring and very much appreciated." Mrs S

"You were fantastic, you helped us in every way you could to get the sale through. I couldn't thank you enough." Mr & Mrs C

"I cannot fault your services!! Courteous, helpful, keeping me informed at each stage." Mrs L

"Your staff were professional, helpful and courteous. A breath of fresh air. Thanks." Mr G

"Service by your staff was prompt and efficient. Kept in the loop at all times during negotiations. Great job!" Mr & Mrs M

"I could not have asked for a better service. Friendly, understanding and ready to help. This made the process run smoothly." Miss G

"Service excellent, handling of our property was kindly and efficient. Calling into the Trowbridge office was a reassuring experience. Nothing was too much trouble." Mr & Mrs R

"My first impression of Davies & Davies was the professional and genuine manner you dealt with me over my sale. Far better than the other agents I asked to quote." Mrs B

"We feel you were very helpful and pleasant to talk to. You kept us up to date with everything." Mr & Mrs C

"Your team do not just DO things, they MAKE things happen and always in a friendly, happy way. Congratulations and thank you." Mrs A

"Your enthusiasm was boundless. I almost lost my purchase when my first buyer pulled out but the Davies & Davies staff reacted extremely quickly to secure me another buyer. Altogether a thoroughly professional team." Mrs B

"Everyone was professional and courteous and made what was an emotional experience the best it could be - very happy with service." Miss S

"The sale of my elderly aunt's flat was not without its difficulties and there were several twists and turns but you were an excellent negotiator achieving us a very fair price and you were exemplary in following up and keeping us informed." Mr & Mrs M

"If and when a friend or an acquaintance during a conservation mentioned that they were thinking of moving I would jump up and highly recommend Davies & Davies to look after them, because the staff are passionate, understanding and very helpful." Mrs C

"From the outset, you have given sound, professional advice and have been instrumental in enabling us to obtain a timely sale at a recommended price." Miss H & Mr H

"Professional, courteous and efficient. Excellent negotiating skills, good interpersonal skills. Thank you for making a stressful period less so!" Mr G

"The three members of staff who dealt with the sale went over and above, I am sure, what was expected of them. Living a distance away they all did so much to make things as easy as they could and as smooth as possible. It's what you call proper old fashioned, caring, courteous service with all the expertise of modern 21st century business. Many thanks." Mrs M

"All the staff have been in good humour and helpful whenever I've visited the office." Miss T

"Dealing with you was both personal and professional. The information passed on to me was very helpful, a delight to work with." Mr C

"Thank you all for your help, your service is second to none and I should have come to you in the first place!" Mrs H

"All communication with staff was of a very high standard and we felt that we knew what was going on at all times." Mr & Mrs M

"This sale could have been a very stressful experience. The house had been in my family for more than 100 years and it is where I was brought up. In the event it was handled in a sensitive and efficient manner, which made the whole process much easier." Mrs T

"Cannot think of anything that could have been done better and still add value for us both. Very happy with the effort put into viewings and with the approach to pricing." Mr & Mrs B

"We were all more than pleased with the professional, courteous and helpful manner in which the property sale was carried out. At a difficult time for the family, your help was very much appreciated, thank you all." Mrs S

"Very helpful in all aspects! Very friendly to deal with and very professional." Mr & Mrs M

"Very happy. Always professional and prompt!" Mrs D

"To be a good judge, you all deserve special thanks for your service and respect you all provided when I visited the office. Thank you all." Mrs T

All staff involved in our sale and purchase worked hard to secure the deal especially with the introduction and negotiations before the property was even on the market - excellent result!" Mr & Mrs B

"You were fabulous with your communication and helpfulness." Mr & Mrs W

"Professional advice and conduct from the very off. Much better than some of their close neighbours." Mr & Mrs G

"All the staff were helpful, courteous and friendly. Very professional and knowledgeable too. Overall, it was a pleasant experience and as an investor I can't say that about all estate agents" Mr H

"We received excellent service, coupled with kindness and understanding all the way through our dealings with you, thank you - definitely we will recommend you to our friends as/when the occasion arises." Mr & Mrs H

"You were absolutely fabulous especially as we could never seem to speak or get any feedback from our solicitor. You could not have done more." Mrs & Mrs D

"All members of staff I have spoken to during my house purchase were extremely professional and polite and any queries were dealt with immediately." Mrs Y

"I have also been dealing with the sales department and was pleased that both areas communicated very well with each other as well as myself." Mr G

"Faultless service once offer had been accepted. Kept us up to date and dealt with our queries very quickly. We were never kept waiting for a response. THANK YOU!" Mr O & Miss L

"Thank you for making the buying experience so hassle-free!" Ms K

"Very professional service, honest and open transaction. Thanks." Mr W

"All staff that we dealt with were most helpful and pleasant to deal with. You made several visits to show all our family and remained really cheerful throughout." Mr & Mrs D

"You were professional, friendly and, most important, made me feel like a valued customer. Communication was outstanding. You will be highly recommended. Thank you." Mrs L

"It was a very stressful time for us, however it was very much appreciated that when you said you would do something, you did it and kept us informed." Mr & Mrs A

"This is the second occasion that I have dealt with the company and on both occasions the service and support has been of a high standard." Mr & Mrs D

"So helpful! Supported us through purchasing our first home, they were brilliant with all my queries. You were an absolute star and feel you deserve a lot of recognition due to your calming nature and for putting in 100% effort. I would personally recommend you - a credit to the company. Overall the team were very helpful and managed to make the experience less stressful than I'm sure it should have been. Please pass our thanks onto the team again." Mr C & Miss H

"Excellent service, communication and keeping you up to date with progress. happy to help by all staff members. Excellent negotiations and people skills. Highly recommendable." Mr D

"Very friendly and helpful staff. Nothing was too much trouble. Always greeted with a smile. If I ever need to I would definitely use Davies & Davies again."

"It's been a pleasure to work with you as you really understand our business and we look forward to working with you again in the near future. Mr & Mrs W

" You were always very efficient, competent and gracious in your dealings with us." Mr & Mrs E

"Very helpful and friendly service." Mr W

"All were a Godsend to me!" Mrs D

"We are so pleased with our house and can't thank you enough for your quick thinking whilst telephoning to enquire about another property and getting us in to view prior to the house reaching the market." Mr M-C & Mrs B

"Our situation was unusual in that we were buying a house we were already renting from your lettings department but I was exceptionally happy with the service of both departments. FAR better than my previous dealings with agents." Mr & Mrs H

"I would point out your willingness to be flexible. We have never dealt with any estate agents who were THIS GOOD!" Miss P & Mr B

"I have to say that whenever I needed information on progress you were on the ball every step of the way, nothing was too much trouble and it was always a pleasure to deal with your staff." Mr W

"Fantastic service from Davies & Davies. You have genuinely changed my opinion of estate agents after only negative experiences prior to Davies & Davies. Thanks to all who assisted in my house purchase - will be recommending your services to friends and family without doubt." Miss D

"Davies & Davies is the best agent I have ever used, friendly, professional staff who always come through when needed." Mr C & Miss M

"Very good service. Practical approach, fair, honest, helpful." Mr W

"Another smooth move thanks to the whole team at Trowbridge Davies & Davies - always so helpful." Mr & Mrs W

"It was a pleasure to deal with people who knew about conveyancing and took the trouble to keep us informed of progress. The present of a bottle of wine was appreciated." Dr & Mrs H

"We felt very informed during the whole process as the team kept us very up to date with progress." Mr & Mrs P

"Your team has provided us with a service to be proud of. We dealt with other estate agents on our search for a new home, but the others did not compare. I was pleased with your service 13 years ago when I sold my maisonette, and am glad you are still doing such an excellent job." Mr & Mrs B

"Having left the estate and letting agency business last year, it's easily recognisable to me and always lovely to speak to someone so confident and knowledgeable, so thank you for your time." Miss L

"We are very grateful for all the help and guidance you gave us when buying and selling. We really appreciate all that you did for us and would recommend Davies & Davies to everyone." Mr & Mrs M

"Excellent communication during the purchasing process." Mr B

"Lovely, helpful and friendly staff." Mr H

"What contact and help I had was superb. A very professional and helpful service from all concerned." Mr S

"Over the few months I dealt with the team from appointment to view to buying and completion, I encountered excellent service from all that helped with queries and updates. Thank you also for the house warming gift - it was a very thoughtful touch and added to the special feeling of getting the keys." Miss D

"I found everyone with whom I spoke in the Trowbridge office courteous and helpful. All my enquiries and requests were dealt with politely, helpfully and with good humour. My thanks to them for helping me through an at times stressful process." Ms C

"Fantastic service. Kept me updated more than my solicitor." Mr R

"Your staff are always very helpful, efficient and friendly at the same time as being professional." Mr & Mrs W

"Very helpful team - friendly, approachable and efficient. Thank you." Mrs Y

"The team were excellent and always genuinely interested in giving us good service, advice and help throughout our dealings with you. Thank you." Mr & Mrs S

"Excellent service throughout. Staff always pleasant and helpful. Without hesitation we would recommend Davies & Davies." Mrs G

"A vast improvement to my last management company. Very pleased for the service I have received from your team. Keep up the good work." Mrs R

"Your team are approachable and helpful - any concern, however small - is sympathetically dealt with." Mrs P

"Communication excellent. Keeping me informed at all times. I always mention your service and recommend when discussing the rental property." Mr C

"Carole and her team are always polite, efficient and courteous. Contact with the team is always quick and easy." Mr M

"We have been so impressed with everything. Everyone has been so helpful in assisting and helping with any queries. Every team member has also helped us when there have been any concerns about what to do. We feel very lucky to have gone with you all!" Mr & Mrs P

"It is very reassuring to have your company look after our properties. Especially when away from home as you always have our interests at heart and take care of everything. Ten out of ten for trust, communication and professionalism. I really do appreciate all of your team." Mr & Mrs E

"We have had experience of other letting agents and your service has surpassed anything we have had before. You are like the proverbial "dog with a bone" when there is a problem - it's been great." Mr & Dr L

"All members of staff helpful, friendly, courteous and knowledgeable. As first time, reluctant landlords we needed lots of guidance and help, which was readily available. You can be very proud of your team at the Trowbridge office." Mr & Mrs G

"Your staff are always helpful and professional and consistent in their knowledge dealing with lettings. All your staff are pleasant to deal with over the phone." Mr & Mrs E

"I find you easy to deal with and you remove the day to day challenges of letting from me." Mr & Mrs H

"As usual all of your staff have been efficient and helpful when I have phoned and have kept me informed of progress of the letting throughout the process. Mr & Mrs E

"Sound knowledgeable advice and guidance. Calm, efficient, confident service from highly competent staff at every level." Mr & Mrs S

"You have provided an amazing service to us - you keep in touch, are quick to resolve issues, are always polite and professional." Mr & Mrs W

"I really am very impressed with your service and your company. Please do pass this on to your managers. This is the second time I have used your company to let my property and it is quite possible that I will do so again in the near future, and will definitely use you and your company again." Mrs C

Having been associated with your lettings department about 12+ years, I have been very satisfied with the way our business has been handled. One major factor that I believe important is that a representative from Davies & Davies checks through the inventory with the tenant at the commencement of a tenancy in the property. Other agents give the inventory to the tenant and just ask them to advise if there are any discrepancies within a few days." Mrs B

"You are very helpful, professional and polite. You do a good all round job and I feel like I have a good, reliable team looking after us that I can talk to if I need to and they listen." Mrs L

"We both appreciated all the assistance given when work was required before the new tenant could move in, especially as were were unable to attend the property due to ill health." Mr & Mrs B

"I am happy with the calibre of tenant your agency has found me twice. I value your advice and rental valuations." Ms T

"Purchase, sale and the lettings in between have gone smoothly. All at Davies & Davies have been friendly and helpful throughout. We shall have fond memories of our family's relationship with Davies & Davies over the last 10 years." Mr & Mrs S

"We have found the various staff we have dealt with to be informed and very helpful. The property has had a number of tenancies now and each move has been, so far, very well handled. I think you can be well pleased with the level of service you provide." Mr & Mrs W

"Davies and Davies letting has a fantastic team of workers who work hard to achieve the best outcomes for landlords and tenants at all times and are guided by brilliant managers." Mrs M-P

"Friendly, professional and efficient service. Good, honest, practical advice given." Mr & Mrs M

"All of the ladies I met were helpful and very pleasant, a credit to Davies & Davies." Mr D

"Excellent informed, friendly, professional service." Mr & Mrs S

"All staff, whether in lettings or maintenance, provide a friendly and professional service. Always willing to help and act promptly." Miss D

"All staff members I have dealt with have been very helpful and efficient. Thank you." Mr R & Mrs M

"Very pleasant, efficient service. Organised, competent and very patient with first time landlords! Clear explanations and helpful advice." Mr & Mrs W

"I find the service to be very professional and communications very good. I always feel well informed about issues relating to my property and any requests are actioned promptly." Mr W

"Very happy with service overall, it made dealing with this letting very straightforward, especially as I don't live nearby." Mrs B

"Professional, helpful and courteous service at all times. You were very polite and kept us fully informed by email of progress. Thank you." Mr & Mrs M

"I was very pleased with the entire letting service. Excellent work. Everything was done for me." Mr C

"Every detail was excellently communicated and actioned in a timely manner. This is our first let to a tenant and you all showed us the way through paperwork etc flawlessly! THANK YOU!" Mr R & Mrs N

"I really am very impressed with your service and your company. Please do pass this on to your managers. This is the second time I have used your company to let my property and it is quite possible that I will do so again in the near future, and will definitely use you and your company again." Mrs E

"We have been approached by at least 3 other agents in town to move our business to them, but are totally satisfied with the excellent service we receive from the team at D&D." Mr M & Mrs G

Very professional and you achieved a letting promptly." Mr W

"My wife and I are new to this but we feel very happy that we're working with you. The company is professional and we've never had an issue." Mr & Mrs N

"Am very happy with communication and promptness dealing with enquiries and updates! You always go above and beyond to ensure everything runs smoothly! The team are always helpful." Mrs D

"Communication is good, we have been kept informed on a regular basis. Emails etc promptly dealt with, efficiently and in a friendly manner. Very satisfied with the arrangements to deal with completion of one tenancy and the start of the new tenancy. Good communication from your staff and for us, an easy transition with very little effort on our part! Certainly makes the whole process simple and stress free." Mr & Mrs W

"Outstanding service. Excellent communication. Extremely professional and efficient. 10/10 and 5 stars! Thank you!" Ms L

"Excellent service throughout. Staff always pleasant and helpful. Without hesitation we would recommend Davies & Davies." Mrs G

"Friendly and efficient and very professional." Mrs H

"As ever I am very pleased with the efficient and friendly service. Not just on the tenancy side. The accounts team went above and beyond chasing the rent that was due. In particular I appreciated the way that staff kept me informed throughout the re-let period and achieved a very short void time." Mrs S

"As always, your staff were professional, friendly and helpful." Mrs E

"Many thanks for all the effort you and your colleagues have made in taking care of the rental and upkeep of our home. We would recommend you to other landlords without hesitation." Mr & Mrs P

"We would like to say a big thank you to you for all your help and for helping the move go smoothly." Mr & Mrs M

"You were brilliant throughout, from first viewing right through to check in day itself. You even went the extra mile to check out the bike storage area on site as you knew it was a concern of mine." Mr K

"Very impressed with the professionalism of your team - this is our third rental and by far the most professional treatment, which has was very much appreciated by us." Mr & Mrs H

"I would also like to say a massive thank you to yourselves at Davies & Davies, it has been an absolute pleasure renting from you over the years, you have all been so helpful and lovely!" Mr & Mrs R

"Your professionalism is beyond what we have experienced renting via other agencies previously. You have been so helpful, quick to respond and fair - so often tenants are treated as second class citizens compared to landlords - not with you - you were impartial and equitable, which is to your huge credit." Mr & Mrs W

"Was extremely impressed with how helpful your office was. You made our move from the US smooth and stress free. Thank you for all the help and advice". Mr & Mrs J

"Comparing you with other letting agents I have dealt with, I think you are efficient and you keep people updated. Everybody was friendly, helpful and polite." Ms T

"Very friendly and professional - always happy to answer any questions I have." Miss M

"I also wanted to say to say thanks very much for all of your help with finding me a house! I have met three letting agents in the past two weeks and you are by far the most professional and friendly which made me want to find a property let by your agency!" Mrs G

All staff I have dealt with are very helpful and friendly. Catheryn Wright is a credit to you, always answered any questions, and replied to my emails promptly. Couldn't ask for a better service, thank you. Mr D

"We very much appreciate the effort that was gone to in finding a property who would accommodate our dog! Thank you, our house move has been very stress free." Mr S & Miss S

"Thank you for all your help with my move! You have gone above and beyond and you are a real credit to the company." Miss P

"All were excellent and very professional and friendly/approachable." Mr E

"We had a baby due around move in date and staff were supremely understanding and helpful." Mr E & Miss R

"I feel that you went above and beyond to help us get this property. I appreciate that as a letting agent, a good outcome for the tenant is a good outcome for you but we would have fallen at the first hurdle if it wasn't for you." Mr G-A

"All of your staff in the Fore Street office were always friendly, helpful and professional when I went in to ask questions (which I did frequently!). Thank them for making the transition as easy and painless as possible." Mrs R

"You were fantastic. I felt at ease with you and you were very helpful, all the staff that I dealt with were very friendly, definitely recommend to friends." Miss W

"Your fees are higher than agencies we've used in the past, the service far surpassed theirs and was worth every penny. Whilst we hope this will be our last rental property, we would hope to be repeat customers." Mr & Mrs R

"Was extremely impressed with how helpful your office was. You made our move from the US smooth and stress free. Thank you for all the help and advice". Mr & Mrs J

"Thanks again for all of your help over the last few weeks! It's been a very smooth and stress free process, which hasn't always been the case in previous experiences!" Miss M

"Our situation was unusual in that we were buying a house we were already renting from your lettings department but I was exceptionally happy with the service of both departments. FAR better than my previous dealings with agents." Mr & Mrs H

"I have to say that it has been an absolute pleasure working with you and both myself and my husband are of the opinion, given our previous experience with other letting agents, that you are by far the most professional and efficient letting agents that we have dealt with." Dr K

"The process has been smooth, the agent stayed in touch with us and helped with all our queries. Amongst the agents in the area, Davies & Davies has been the only one that we trusted to help us on the process of renting." Mr P Miss M

"Every team member we spoke to or emailed were quick to respond and very informative and friendly." Mr A & Miss F

"I just want to say that after dealing with A LOT of letting agents, I can easily and honestly say you were the most helpful and lovely to speak to. It was a pleasure to speak with you and fills me with a lot of faith for renting (hopefully!) through Davies & Davies." Miss L & Mr J

"I most certainly would recommend you and have. I know several landlords and have commented on you positively when talking about Davies & Davies. Top team!" Mr H

"Thank you for bending over backwards to help us secure the property in such a short space of time." Mr W-W & Miss F

"I would like to give particular thanks to you as you were extremely helpful and communicative throughout the process. I had assumed the process would be stressful (due to previous experience elsewhere) but was very happy to be proven wrong by your professionalism! Thank you!!!" Mr C & Miss M

"Even though we were moving from Wales, the staff were very helpful and understanding." Mr H & Mrs M

"Very much impressed with the service received. Would recommend a friend." Mrs I