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User Guide

Title

Doorknobs - Your Best Move Yet!

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    Doorknobs has been trading in Tunbridge Wells for over 35 years, and during its time has built a reputable and successful business. With Doorknobs being a family run business, we pride ourselves on providing our customers with exceptional service and excelling ourselves to go above and beyond our clients expectations. We also offer very competitive fees and an in-depth and strategic marketing campaign to ensure that your property receives the best possible market exposure.

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    We are regulated by not only the Property Ombudsman, but also the National Association of Estate Agents (NAEA), and the Association of Residential Letting Agents (ARLA), meaning that you can have confidence in us knowing that we are conforming to current property and agent regulation.

    With nine full time members of staff we ensure that they are all well trained in the property industry, and progress their developments with training in the property market and to acquire professional qualifications in the National Association of Estate Agents (NAEA) and Association of Registered Letting Agents (ARLA).

    With our office premises situated close to the Mainline Station and Town Centre, and with nine full time and committed members of staff, it forms the nucleus of a very successful estate agency business, enabling us to grow stronger each year.

    To find out more about Doorknobs, request a free valuation of your property by calling on 01892 512101. You have nothing to lose and lots to gain.

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User Guide

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Landlords

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    Why Choose Us?

    Doorknobs has been trading for over 35 years and was one of the very first letting agencies in Tunbridge Wells. We are considered one of the largest letting agencies in Tunbridge Wells with our large management portfolio and many returning and new clients.

    With Doorknobs being a family run business and with many of our clients being with our agency for over 20 years this gives us the reassurance that we are giving our full commitment and excellent customer service, ensuring us with a long term business relationship and many returning customers.

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    We Offer.......

    • Longer Opening Hours - With our long opening hours, this gives potential tenants the opportunity to view properties during the evening, meaning they don't have to wait until the weekend to view their potential new home.

    • Family Run Business - Doorknobs is a family run business which gives the client confidence that we will excel in our customer service and go the extra mile. We give our clients the personable service they deserve.

    • Maximum Property Exposure - With a vast variety of multimedia advertising from print to e-marketing, we ensure that your property is being well advertised to receive maximum exposure meaning enhanced interest thus achieving a sale quickly.

    • Experienced & Qualified Staff - Our employees have undergone vast training and are pushed to progress there career further through professional qualifications such as the Association of Residential Letting Agents (ARLA).

    • Offices Premises - A modern and welcoming office located near Tunbridge Wells Mainline Station and the Town Centre. With our positioning we attract a large amount of passing traffic and with our long opening hours we attract passing commuters.

    • Vast Target Audience - As well as our database of registered applicants, our large property portfolio means we are able to offer our properties to our current tenants that have disclosed they are looking for a new home. This enables us to drive the traffic away from others properties on the market with other agents, and achieve a successful let quickly and efficiently.

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    User Guide

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    Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      Professional & efficient in ALL aspects
      Doorknobs have managed my properties for over 15 years since 2001. I have always found them to be professional and efficient in all aspects of managing and maintaining my properties. I have also sold a property through them and the sale was completed speedily and smoothly. The whole team at Doorknobs have been pleasant and business-like in my dealings with them. Mr J Targett

    • Landlord Testimonial

      They found me a tenant within 24 Hours
      Doorknobs have been managing my property for a couple of years now. First of all, they found me tenants within 24 hours! Since then I have found them to be very efficient and professional. Money paid into account timely, inspections carried out and feedback given and any maintenance and repairs sorted out with no inconvenience to myself. Perfect! what more can you ask for?

    • Landlord Testimonial

      Their rates are very reasonable
      I have two flats in Tunbridge Wells, both of them have been rented out and managed by Doorknobs for around ten years. Both flats have had tenants almost constantly during this time. Doorknobs inspect the properties regularly to make sure they are well maintained. Their rates are very reasonable and I am happy to use them as long as I have property to let.

    • Landlord Testimonial

      Wish we switched over to Doorknobs years ago
      After having had serious issues with another letting agent who previously looked after our properties, I have found Doorknobs to be professional, knowledgeable and providers of a great all round service - I just wish that we had switched over to Doorknobs years ago!!

    • Landlord Testimonial

      The whole team at Doorknobs have been pleasant
      Doorknobs have managed my properties for over 15 years since 2001. I have always found them to be professional and efficient in all aspects of managing and maintaining my properties. I have also sold a property through them and the sale was completed speedily and smoothly. The whole team at Doorknobs have been pleasant and business-like in my dealings with them.

    Testimonials from Tenants

    • Tenant Testimonial

      Staff are efficient, approachable & friendly
      I have been a tenant using Doorknobs for over two years now. I have always found the staff efficient, approachable and friendly. They have a realistic view of the tenant/landlord relationship and in my experience have been very good at their job of acting as go between and facilitator between the two. I feel that they have represented and supported me as a tenant in a positive manner.My only reservations are over the insistence on the tenant paying for professional cleaning at the end of a tenancy.

    • Tenant Testimonial

      Always found them to be efficient & attentive
      I have been letting with Doorknobs for years now and we have always found them to be efficient and attentive.

    • Tenant Testimonial

      Very energetic & enthusiastic
      the last 12 months , I have used Doorknobs twice and both times I worked with Lucy Rowe, a very energetic and enthusiastic letting agent. Lucy made both experiences very pleasant as she was always very responsive, professional and a pleasure to work with. I would definitely recommend Lucy and Doorknobs and would use them again

    • Tenant Testimonial

      Helpful, pleasant & professional
      As a tenant for four years, I've found Doorknobs helpful, pleasant and professional.
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