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User Guide

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Why use Dutch & Dutch?

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    Dutch & Dutch have been here for over 115 years, and we love the area as much as you do.

    We prefer to provide sensible, honest and constructive advice that's always in our clients' best interest, rather than over promise and make excuses later. Surprisingly, this is a fresh approach to lettings.

    As well as the residential side, we also have a thriving Commercial property team. They have been instrumental in the development of the local area, bringing popular hotspots such as Gail's and Lola's to the community.

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Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

Title

Landlords

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    Lettings
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    Dutch & Dutch have been here for over 115 years, we care about what we do and are proud to provide a high quality service.

    At Dutch & Dutch, our experienced team ensures your property is let quickly to high-calibre tenants at the best possible price.

    On average, our properties are let within just six days of coming to the market and our thorough vetting of tenants protects you against any nasty surprises further down the line.

    We fully understand your specific needs as a Landlord and our commercially minded, expert advice ensures your important asset is well looked after. In fact, over 60% of our landlords employ our full management service as well.

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    Property Management
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    We can relieve the stress of being a landlord with our fully comprehensive property management service.

    We look after over 200 individual residential properties, offering advice and support to landlords including up-to-date information on changes in legislation.

    We collect rent, arrange day-to-day maintenance and maintain the best possible relationship with tenants. Our practical approach to management means we can get problems sorted quickly and cost effectively.

    We also have a superb team of builders, decorators, plumbers and electricians who we have worked with for many years who are loyal and trustworthy.
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Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

Title

Tenants

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    What To Expect
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    From first viewing to check out, we focus on providing a personal and hands on service to tenants.

    We understand that renting in London can be stressful and expensive, and we certainly don't want to add to that! 

    With an extremely transparent approach, we ensure that all out applicants know exactly what to expect from the lettings and referencing process, so there is no disappointment along the way.

    Tenants of our managed properties also benefit from our reactive management service and team of experienced and friendly maintenance contractors.

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    Tenant Fees
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    When letting any property you should expect to pay the following as standard:

    • 6 weeks rent deposit, payable in advance of the move-in date
    • 1 months rent in advance
    • Referencing services - £120 inc VAT per person
    • Check-out inventory report - £180 inc VAT per property.
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Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

Title

Meet the team

  • Team Member

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    Email
    Lois Fort - Residential Director
    She is director of residential sales and lettings, looking after a wide-ranging portfolio of apartments and houses for some very happy clients. Unflappable, cool headed, intelligent and incredibly organised. Lois is also a fountain of knowledge on the latest dining experience and fabulous London restaurant hot-spots.

  • Team Member

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    Casper Poznerowicz - Residential Negotiator 
    Casper is a newest addition to the team. His interest in residential architecture and sales background led him to his role as residential negotiator. Originally from Poland, he is a Londoner by choice and loves exploring property in the city. Outside the office he is a true petrol head as well as an analogue photographer and spends his spare time hunting for the perfect pic.

  • Team Member

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    Arianna Magrini - Block/Commercial Management
    Arianna joined Dutch and Dutch in 2016 and is a highly experienced property manager with over 12 years' experience in the prime London market. She is in charge of block management and commercial property which she looks after with great efficiency and competence. Originally from Sardinia, she brings an Italian flair to the office and spends her time outside the office with her husband and two small children.

  • Team Member

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    Bianca Selman - Residential Property Manager
    She has a wealth of knowledge and experience in the West Hampstead property market. Ten years in the industry has honed her first class customer service skills and attention to detail as well as an ability to respond to maintenance issues and emergencies with speed and efficiency. She keeps the office smiling with her bubbly character and infectious laugh and outside work has recently found a passion for boxing.

  • Team Member

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    Mercia Baard - Property Management Accounts
    When not looking after her young grand-children or helping with a local church she is busy keeping a dedicated eye on our clients property management accounts. She also keeps tabs on expenditure, ensuring all of our clients receive an exceptional service and value for money.

  • Team Member

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    Vicki Davids - Part Time Negotiator
    She has been a part of the team for over three years as a part-time negotiator across sales and lettings. We wish we had her full-time but Vicki balances her work here around her acting career which has seen her most recently starring in Elf the musical over Christmas. Often accompanying her in the office is her adorable cockapoo, Doris.
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    User Guide

    Title

    What our Landlord's say about us

    Testimonials from Landlords

    • Landlord Testimonial

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      professional, intelligent and helpful

      Excellent service. Casper who let property was professional, intelligent and helpful. Lois helpful and bright. Management Team - Bianca responsive and helpful and team were also very communicative.

      Anon

      allagents.co.uk


    • Landlord Testimonial

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      I can't fault them

      Professional, proactive, trustworthy, highly responsive and understanding. I can't fault them.

      Peter Wood

      google.co.uk

    • Landlord Testimonial

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      in a different league

      I can't recommend Dutch and Dutch highly enough, I deal with lots of agents through my work and found D&D to be in a different league. 

      Niamh & Stephen

      allagents.co.uk

    • Landlord Testimonial

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      I would not hesitate to recommend them

      Used Dutch & Dutch to rent my flat, they were professional and efficient. From my initial enquiry to finding a suitable tenant took just over a week and they achieved the rent I was looking for. I would not hesitate to recommend them.

      Anon

      allagents.co.uk

    Testimonials from Tenants

    • Tenant Testimonial

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      Keep up the great work

      Keep up the great work. A very professional letting agent in West End Lane :)         

       A Tsilogiannis

      allagents.co.uk

    • Tenant Testimonial

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      superb assistance

      Dutch & Dutch offered me a superb assistance...They offered a thorough and consultative service, and I cannot recommend them enough.

      Michael Konzon

      google.co.uk

    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Dutch & Dutch, West Hampstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Dutch & Dutch, West Hampstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Dutch & Dutch, West Hampstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Dutch & Dutch, West Hampstead on 0207 794 0075.


    User Guide

    Title

    Family run for over 115 years

    • paragraph

      Why use Dutch & Dutch?
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      Dutch & Dutch have been here for over 115 years, and we love the area as much as you do.

      We prefer to provide sensible, honest and constructive advice that's always in our clients' best interest, rather than over promise and make excuses later. Surprisingly, this is a fresh approach to estate agency.

      As well as the residential side, we also have a thriving Commercial property team. They have been instrumental in the development of the local area, bringing popular hotspots such as Gail's and Lola's to the community.



    • paragraph

      Community Champions
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      We are always trying to improve the area for everyone who lives and works here. We support events such as Emmanuel School Christmas Fete, the Jester Festival, West Hampstead Christmas Market and the Queens Park Design District.

      Our Director, David Matthews, was a co-founder of the West Hampstead Business Association and instrumental in bringing the beautiful hanging baskets to West End Lane.

      David was the catalyst for the Post Office moving to St James' Church and also introduced the hugely popular Saturday Farmers' Market.

    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

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    User Guide

    Title

    Selling your property with us

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      We understand that you want the best possible price for your property and have an experienced, intelligent team who have the expertise to achieve completion quickly and efficiently.

      We plan to exceed your expectations and, to prove this, we have no tie-in periods or minimum terms for selling. You can give us written notice at ANY time to cancel our agency appointment. You will see we roll up our sleeves and work hard for you every step of the way.

      We have a comprehensive marketing strategy; online, email, direct mail, phone, PR and press. We use professional photographers for stunning, high-resolution images to showcase your property.

      Our hard work doesn't stop as soon as we agree an offer for you-the most complex and sometimes stressful part of selling is the period of conveyancing up until exchange. We stay very involved during this period, regularly checking in with both sets of solicitors and help to troubleshoot where necessary. 

    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

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    User Guide

    Title

    Buying one of our properties

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      As your agent, we will assist your solicitor and negotiate throughout the process keeping you informed every step of the way and ensuring every party is keeping the transaction progressing. We will do everything we can to resolve any problems that you incur along the way; many of our buyers comment on the helpfulness of our 'hand-holding' approach.
    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    Meet Our Team

    • Team Member

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      Email
      David Matthews - Director
      Acting for clients buying and selling commercial, residential, investment and development opportunities, he has a profoundly creative approach. With any tricky transaction or unusual property conundrum, you want David in your corner. A founding member of the West Hampstead Business Association, David's knowledge and experience in the industry outstrips the competition. With a young family and a keen sense of adventure, you may bump into him at one of this summer's music festivals or racing around the 'velodrome' of Regents Park

    • Team Member

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      Email
      Lois Fort - Residential Director
      She is director of residential sales and lettings, looking after a wide-ranging portfolio of apartments and houses for some very happy clients. Unflappable, cool headed, intelligent and incredibly organised. Lois is also a fountain of knowledge on the latest dining experience and fabulous London restaurant hot-spots.

    • Team Member

      image cannot be displayed
      Email
      Casper Poznerowicz - Residential Negotiator
      Casper is a newest addition to the team. His interest in residential architecture and sales background led him to his role as residential negotiator. Originally from Poland, he is a Londoner by choice and loves exploring property in the city. Outside the office he is a true petrol head as well as an analogue photographer and spends his spare time hunting for the perfect pic.

    • Team Member

      image cannot be displayed
      Email
      Vicki Davids - Part Time  Negotiatior
      She has been a part of the team for over three years as a part-time negotiator across sales and lettings. We wish we had her full-time but Vicki balances her work here around her acting career which has seen her most recently starring in Elf the musical over Christmas. Often accompanying her in the office is her adorable cockapoo, Doris.
    Contact us
      User Guide

      Title

      Testimonials from Sellers

      • Seller Testimonial

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        all dealt with incredibly professionally

        We certainly had a bit of an unusual apartment to sell and it's fair to say, it would only appeal to a niche audience. However, unlike other agents, Lois understood from the get go who our purchaser needed to be. In fact, the vast majority of people who were shown through the door were genuinely potential buyers, as opposed to "time wasters". As with every sale, there were certainly issues along the way, but I must admit they were all dealt with incredibly professionally and Lois' advice was always welcomed. I would recommend them to anyone who has a property that may be a bit of a "harder sell" and have already suggested to a couple friends to use them.

        Joshua Fineman

        allagents.co.uk

      • Seller Testimonial

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        immensely helpful and very understanding

        The team were immensely helpful in resolving a complex housing replacement - in the sale of one larger house and sourcing a suitable alternative; both transactions proceeded smoothly and they were very understanding of our specific requirements, processes & procedures. I would certainly use them again.

        Michael Lewis

        allagents.co.uk


      • Seller Testimonial

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        they really went the extra mile

        Dutch & Dutch have just completed "the triple" they:1) Sold my flat for £20k more than they promised and £120k more than some other estate agents thought they could get, 2) Sold me a house (for a full but fair price) and were very understanding, patient and honourable throughout the process and 3) Rented me a flat to live in while some works on the new house are done. I dealt mainly with Head of Sales, Simon Taylor, and while expected not to see much of him following his initial valuation, he actually personally and skillfully managed all of the above. All my interactions with the rest of the team there were positive.Key strengths I would say, professional, proactive, trustworthy, highly responsive and understanding.I can't fault them - they really went the extra mile to allow extra visits to the house I bought, working both early and late & gave good recommendations for specialist insurers, cleaners & contractors.I chose Dutch & Dutch after having more than 8 estate agents to pitch and definitely made the right choice.I would recommend using them without hesitation.

        Peter Wood

        google.co.uk

      Testimonials from Buyers

      • Buyer Testimonial

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        diligent, trustworthy, and clearly dedicated

        I was in touch with a number of agents as a prospective buyer and Dutch and Dutch were a cut above the rest from the outset. They are the 'thinking man's agent' in terms of their professionalism and pragmatic approach to what can be a very stressful undertaking. Lois Fort handled my purchase and she is diligent, trustworthy and clearly dedicated to getting the job done well. From the initial viewing, all the way to completion, she was proactively managing the process, making it as close to painless as possible. If I was in the position of buying another property in the area in future, I would make Dutch and Dutch my first port of call.

        Mark W

        allagents.co.uk

      • Buyer Testimonial

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        helpful, responsive and professional

        David and Lois were helpful, responsive and professional in all our dealings with them. The transaction was fairly complicated on both sides but both agents were patient and quick to adapt as maters arose. We wouldn't hesitate to recommend Lois and David.

        B & S Cook

        allagents.co.uk

      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Dutch & Dutch, West Hampstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Dutch & Dutch, West Hampstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Dutch & Dutch, West Hampstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Dutch & Dutch, West Hampstead on 0207 794 0075.


      Welcome to Dutch & Dutch, West Hampstead

      Title

      Find Us

      Branch address

      174 West End Lane,
      West Hampstead,
      London,
      NW6 1SW

      Get in touch

      Buying: 020 8012 2252  Local call rate
      Letting: 020 8012 2253  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Dutch & Dutch, West Hampstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Dutch & Dutch, West Hampstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Dutch & Dutch, West Hampstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Dutch & Dutch, West Hampstead on 0207 794 0075.