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User Guide

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We Hold the Keys to Your Moving Success!

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    • Established, Respected & Long Standing Branding 
    After building a solid reputation, we have no need or desire to chop and change our branding. We are recognised for providing an outstanding service to our clients with nothing to hide.

    • Consistent & Experienced Team Members.
    With handpicked teams in every branch we know we have the best local negotiators working for us. We focus on building brilliant rapport with vendors & buyers alike, making consistency essential.

    • No Upfront Marketing Fees.
    Why pay an estate agent prior to them successfully finding a buyer? We do not take any upfront fees from any of our clients. We should not be paid until we have fulfilled our promises.

    • Unrivalled Local Exposure for East Side of Southampton.
    With full sales offices in both Bitterne AND Woolston, we know we have the local market covered. Both branches work in unison and are paid as one team, making you a priority to every staff member.

    • Floorplans & Professional Style Photography, As Standard.
    To maximise your online advertisement views, it is essential to have the best possible photography to stand out from the crowd. Floorplans will provide your viewers with much better vision as to what to expect from your home.

    • Guaranteed Viewing Feedback & Communication.
    As a homeowner, there is nothing worse than not hearing from your estate agents. Feedback is so important, as there could be something simple you could change to get that
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User Guide

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  • Introduction

    Meet The Bitterne Team
    Unlike many estate agents, Field Palmer work as a team for every single client and property. Your home and your transaction is priority to every person in the office. Communication is imperative to deliver fantastic service and should always be a team effort.

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    Stephanie Martin- Director
    Having always worked within the estate agency field, Stephanie has the necessary experience and passion for the industry and is fully committed to delivering the very best results to all clients whilst building an outstanding reputation. With a competitive nature, confidence and drive, both her Bitterne & Woolston offices are set for success, she strongly believes that leading by example is key. Ready to explore every possible angle to reach exchange of contracts - if you are looking for a competent and enthusiastic approach to selling your property, be sure to speak to Stephanie.

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    Oliver Maynard - Valuations Manager
    Not only has Oliver always had an eye for property, but from experience, he knows Field Palmer is the place he can deliver the best possible service to clients. Initially, in 2014, he carried out his work experience within the FP team - after making such an impression he was offered an apprenticeship in 2015 which he successfully completed. From 2016 - 2021 he progressed his career and industry experience with other local firms, becoming and key and renowned agent across Southampton. We welcomed him back to the Bitterne office in 2023 and since then... there has been no looking back! He has taken the SO18, SO19 & SO30 market by storm and the results speak for themselves. If you are looking for an agent to truly care about your next steps on the property ladder, make the call and speak to Oliver. 

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    Chloe Phillips - Senior Sales Negotiator
    Coming from a heavily service orientated background, Chloe delivers service levels like no other! She expresses sincere care and empathy to all clients throughout the house moving process. Having lived in the SO18 & SO19 area her whole life, she brings an abundance of local knowledge that she is always eager to share. She thrives on the constant changing marketplace and the fast pace of estate agency. Her attention to detail is incredible, allowing her to provide accurate and thorough valuations to all local vendors.

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    Maria Boakes - Sales Co-Ordinator
    Maria offers a fantastic balance within the Field Palmer team. Her career background has given her the ability to nuture buyer and sellers alike throughout any difficult situation, mixed with the tenacity of the sales environment to drive forward to get the necessary results. Another FP come back, from working with us providing support in both Bitterne & Woolston on Saturdays, to becoming a key full time member of the Bitterne office. Her attention to detail is a true asset, alongside negotiating offers, Maria takes charge of all the administrative duties within the branch and produces the best marketing materials for every client. This "all-rounder" is set and ready to help you with your property goals!

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    Steve Smith -KKS Mortgage & Financial Services
    Steve has a wealth of experience in the financial field, being in the business since 1986 and has successfully run and managed his own company since 2005. Steve works out of the Bitterne Office throughout the week. He is approachable, knowledgeable and trustworthy. With a bank of referral and repeat clients we are confident you will be more than impressed with his services. Unlike many financial advisors, Steve does not charge his clients any fees, making him completely free to use. He is classed as a whole of market advisor, which gives him the confidence that he can direct you to the best mortgage rate, saving you, the client, money. He competently carries out daily offer checks on any applicants hoping to buy via Field Palmer, meaning the vendors are provided with accurate and detailed information, allowing them to make an informed decision when choosing which applicant to proceed with. If you are looking for a helpful and proactive advisor who can give the best advice on both mortgages and life insurance, please ensure you speak with Steve.
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    User Guide

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    Testimonials from Sellers

    • Seller Testimonial

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      Obtaining the best offer and keeping us up to date
      "We can highly recommend Bitterne Field Palmer. Our house was listed on 10th January 2024 and we received viewings within 24 hours. The house had two offers over the asking price within 5 days. Steph was amazing from the get go, with advice as to how to present our home, obtaining the best offer and keeping us up to date on the progress of the sale. There were a lot of frustrations with the legal team of others in the chain but Steph was 'on the ball' at all times. Steph is a force of nature and always had our corner. We must also mention the fabulous Oliver who also carried out viewings, giving great feedback and also going above and beyond in sorting a super fast survey of our house for our buyers - you're a star!. Thank you again Field Palmer Bitterne Office." Mrs C, Woolston

    • Seller Testimonial

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      Everyone knew what was going on
      "Selling our Father's property with the help of Field Palmer Estate Agents was a very positive experience from beginning to end. Stephanie Martin has a really good grasp of the market in Sholing. The property was pitched at the right price to secure maximum interest. Once we had a buyer things went very smoothly, even when the inevitable issues arose once surveys had been carried out. It was easy to communicate with the office and everyone knew what was going on throughout the process. We would highly recommend Field Palmer, if you are selling a property in Sholing, based on our experience."  Ms N, Sholing

    • Seller Testimonial

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      Brilliant job of driving my sale and purchase
      "Once again Steph and her team have been amazing, I have used Field Palmer on many occasions now and each and every time they have been fantastic! This purchase was more challenging than our previous purchases, however Steph did a brilliant job of driving my sale and purchase through. 100% the best agents to use in Southampton! Communication is the key and FP 100% has that in hand!" Mr E, Itchen

    • Seller Testimonial

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      Lovely group of people, so helpful!
      "Lovely group of people, so helpful. Great at assisting chain progression. It always felt like they were personally invested in both my sale and purchase. I have bought 3 properties through them and sold 1 with them too. They made a stressful process fun.Special thanks to Ollie for being awesome!" Mrs T, Bitterne

    Testimonials from Buyers

    • Buyer Testimonial

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      Recommend Field Palmer withour hesitation
      "The staff at Field Palmer, especially Chloe, have been universally excellent throughout what has been a protracted transaction. I am most grateful for their assistance and am absolutely delighted with my new home. I recommend Field Palmer without hesitation." Mr B, Bitterne

    • Buyer Testimonial

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      Absolute superstars
      "We were put in a really difficult situation and both Maria & Oliver understood and worked with us to find the property perfect for us. They made the process easy to understand for first time buyers without any pressure or sales tactics. Absolute superstars and would highly recommend to anyone looking to purchase a home - especially first time buyers." Mr & Mrs R, Merryoak

    • Buyer Testimonial

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      Impeccable service and communication
      "From start to finish Oliver has been super amazing with helping me find and secure my new home!! I genuinely can't fault him in his impeccable service and communication! His attention to detail and accommodating nature has made what could have been a really stressful and unnerving time so easy and seamless. Thank you for helping me Oliver!" Ms M, Sholing

    • Buyer Testimonial

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      The whole team went the extra mile
      "Field Palmer Bitterne went above and beyond, to make our purchase happen, their communications were excellent and they made regular contact to update and solve problems as they arose. The whole team went the extra mile, were very personable, knowledgeable and professional, I would have no hesitation using their services again or recommending them to others . Their work will make a significant positive impact to your sale or purchase." Mr & Mrs B, Bitterne Park 
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    Disclaimer

    The content on this Microsite has been uploaded by Field Palmer, Bitterne. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Field Palmer, Bitterne. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Field Palmer, Bitterne. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Field Palmer, Bitterne on +442380422600.