First Step, Stotfold

"The First Step team are professional and in a class of their own. Their reputation for achieving a successful outcome for clients is well-deserved. I was provided with a great sales strategy which was then implemented with remarkable energy, enthusiasm, and attention-to-detail. My house sold to the 2nd viewer at the full asking price. I could not ask for more from Nicola and the First Step Team. If you are buying or selling a home, you can rely on First Step to get the job done professionally. I am an older lady and felt safe and comfortable in their hands with my most prized asset - a house. Thank you all again". Gloria - August 2018

" A huge thank you to everyone at First Step who was involved with the sale of our home which was one of the largest properties on the north side of Fairfield Park. As a team you were very professional and supportive throughout our sale and your hard work and persistence was truly appreciated. You also provided significant support and invaluable advice during our selling and buying process, something that is over and above the support you may expect from and Estate Agent. We have no hesitation in recommending First Step. Thank you again". David & Julie Jennings - Fairfield Park

"Hi Claudia, All well here apart from the back breaking house move ! Just want to say special thanks to you, you've been amazing throughout the process and made what is already stressful that much better. Thanks again for everything and best wishes". Aaron, Kings Langley

"Hi Jules - I just wanted to say thank you for your efforts with trying to sell my property and then being realistic enough to direct me to your lettings service when the market is clearly struggling at the very high price point properties. In the meantime, I feel it is important to tell you how wonderful both Laura and Sofia in lettings have been. I don't know how anybody else could have done a better job and these ladies are clearly an asset to First Step, as I'm sure you are well aware! Thank you again and my very best wishes to you and your family!" JS

"To everyone at First Step - Just to say a massive THANK YOU to you all, especially to Nicola. You have held our hand through the entire process and nothing has been too much trouble. Even those silly questions were answered for us. We haven't had to do anything in terms of our viewings and any follow up visits. Thank you again and you even helped us find our rental home for our next chapter as we now split our life between Stotfold and Wales!!! Thank you". Kelly & Nick - August 2018

"Hi Jules - A belated thank you to you and all team for all the hard work, quietly and efficiently performed, who sold my house in Bronte Avenue and enabled me to purchase the house I desired in Fairfield Gardens. Your attention to detail did not go unnoticed and your calming influence was much appreciated. I'm certainly not thinking of moving ever again but if I do I will look no further than you to sell it. With grateful thanks" Sue - August 2018

"I'd like to thank you First Step for all your hard work - you've been fabulous throughout in what can only be described as trying times! You made the process as pain free as possible and have been helpful and positive at every stage. So again, big thanks!! Dealing with First Step has been great with everyone involved - helpful, responsive and proactive, especially considering the circumstances. I couldn't have asked for a better experience."

"We had the pleasure of dealing with First Step who found us a lovely property to let. A lovely genuine company who is one in a million and we cannot thank you enough. Very professional and dedicated to their job... Nothing was too much trouble and we would highly recommend them. If I could give more stars I would. Really are one in a million. Thank you for everything you did for us."

"I recently bought my house through First Step estate agents. Covid did not make this an easy process but the team went above and beyond to help. They kept me up to date with everything. Brilliant customer service with a personal touch. Would highly recommend!"

"I would like to say thanks to the whole First Step team for all their help and hard work over the last few months. They have been excellent at staying in contact throughout the whole process and were able to give me useful advice on things I was unsure of. As a first time buyer, the experience could have been really difficult and quote daunting, but the whole team at First Step made it as easy as possible for me. I would like to say a big thank you to you all and would highly recommend the First Step team to anyone looking at buying their first place, especially if using a shared ownership scheme."

"As a first time buyer, I was anxious and really overwhelmed by the whole process especially during the pandemic. First Step always made me feel at ease during the process and helped and supported me with answering and questions and queries. They are very professional & efficient within their roles, as well as that, they are lovely and very approachable & made my process so much easier! I cannot thank them enough & would highly recommend First Step to anyone, the team, the service they are just outstanding."

"If I could leave a 6 Star review I would. I've dealt with many estate agents as a tenant, buyer or seller and hands down they are the best. Not just the best but it always felt like they were doing so much more than they had to, they were not taking advantage of your and very easy to get on with. They were always in contact and working hard on your behalf. I'm not one of these gushy reviewers, but of any place I've reviewed in general First Step would be number 1."

First Step did an excellent job in finding a suitable tenant for me. They were in constant communication and are clearly experts at what they do. It took only 3 weeks from beginning to end before I had new tenants in the property. I don't see how anybody could have done a better job. I could not have asked for a more knowledgeable, more competent or more efficient team and would recommend their services unreservedly. JS

Just wanted to say a huge thank you to you and your team managing to get my empty flat let in this very difficult time. I really appreciate your efforts and am kicking myself that I did not get in contact with First Step earlier. Stay safe and well.

We chose First Step to market and manage our one bedroom flat for rent. This was initially due to the good reputation they had built with some of our neighbors. First Step replied to our emails immediately with all of the information we required in order to make a quick decision to go with First Step. Their terms seemed reasonable and uncomplicated. We met with the Lettings Team to discuss the letting where they answered all of our questions and additionally gave us some very useful hints and tips with dealing with the developer (it was a new build) to maximise our rental return and ensure we had a timely completion and a tenant moving in. As soon as we advised First Step that the flat was ready for occupancy, they provided us with three candidates and a brief description of their status and preferred payment schedule. After we chose our preferred candidate, First Step provided the contract for their fully managed service. All the credit and background checks were completed within a week and a week after that the tenant moved in. The whole process was stress free and swift. Thee First Step team have provided a tailored and personal service to us with which we are very happy. On the couple of occasions we visited their nearby offices, we were made to feel very relaxed in amongst their friendly welcoming team. Mark & Elaine Mundy Landlords

We recently had the pleasure of working with First Step, they found us a lovely property to let. A lovely, genuine company who is one in a million and cannot thank you enough. Very professional and dedicated to their job, nothing was too much trouble and we would highly recommend. If I could give more stars I really would - thank you for everything you have done for us!

"I have found First Step Lettings Team to be highly efficient and professional in what they do. They managed my property expertly from the minute the purchase completed until a tenant moved in 4 weeks later. During that time, they handled every aspect of preparing my property for the rental market including overseeing a complete repaint and the laying of new carpet. Your website says that you are the number 1 lettings team in the local area and from my experience I can only agree with that statement. Thank you for all your help" Daniel

Thank you First Step, you have been amazing during our stay. We've really appreciated your help and professionalism and you have made the entire process very very easy" Laura and David

"First Step Lettings are extremely helpful. They kept me updated throughout which was really appreciated. Thank you so much". Lauren

"The Lettings team at First Step were an absolute star in finding us a home. They were dedicated to the search for us and was a pleasure to deal with every step of the way. Kind, thoughtful, professional and supportive in our very stressful search during acrazy time for Tenants seeking homes. First Step Lettings found us the perfect place and we are so happy with our new place. They even recommended a moving company who were brilliant too! Cannot express just how good First Step are to deal with - everyone is courteous and friendly. Thank you First Step!"

"Having asked First Step to manage my rental property, I have been delighted with the results. Their team are not only friendly and approachable but highly professional too. From the moment I signed with First Step to new tenants moving in took less than three weeks. They made sure that the whole process was simple and entirely stress free for me, so I cannot recommend them highly enough." Bethany