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    Frost & Co Professional Lettings is operated by Katie Ticehurst from their dedicated Lettings office in Ashley Cross, Lower Parkstone, Katie has many years experience of letting property in the local area and is passionate about property. Katie is joined in the office by Lettings Negotiator Simon Vella, Lettings and Accounts Administrator Denise Rowell and Property Manager Michael Powell
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    Why use Frost & Co to let your property?
    • Frost & Co Professional Lettings is operated by Katie Ticehurst, and her Team. Katie has many years experience in lettings in the BH14 and surrounding areas and well known for her proactive and positive approach to lettings and property management.

    • If you are thinking of letting or buying to let, there are many reasons to choose Frost & Co Professional Lettings. We are a forward thinking proactive independent local agency going the extra mile for all our clients. Forever looking to be one step ahead in bringing you the very best in customer service and legislative updates

    • Frost & Co are ARLA Property Mark agents and also members of The National Approved Lettings Scheme (NALS); SafeAgent and The Property Ombudsman (TPO). Our staff are trained and qualified  to the highest standards with many years experience.

    • The very heart of our business is our dedication to our clients, sourcing the best quality tenants and providing a stress free process  from start to finish; see our testimonials to hear what our clients think!  
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Tenants - Why let with Frost & Co?
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    Dedicated Staff
    Frost & Co have  highly knowledgeable, locally-based, qualified staff who will not only accompany you on viewings but ensure every property meets our exacting standards before it is let to you
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    Viewings six days a week 
    We can offer viewings Monday - Saturday 9am - 6pm and the office  is open 9am - 5.30pm, enabling you to contact us at your convenience. 
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    Fully regulated 

    Frost & Co Professional Lettings are ARLA Property Mark Agents, members of the National Approved Lettings Scheme (NALS), SafeAgent and The Property Ombudsman. Providing peace of mind to Landlord's and Tenant's in the knowledge that we protect client monies through a Client Money Protection Scheme.

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Meet the Team
  • Introduction

    Frost & Co Professional Lettings Ashley Cross
    Independent Residential Letting Agents

    32a Wessex Road | Ashley Cross | Poole | BH14 8BQ

    01202 737755 
  • Team Member

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    Katie Ticehurst MARLA - Associate Director 
    Katie oversees the running of the Lettings Office and opened the doors in June 2014 having worked locally in Lettings for 10 years prior. 

    Katie has her NFoPP Level 3 in Residential Letting and Property Management and is a member of the Association of Residential Letting Agents (ARLA). 

    Being passionate about property and everything Lettings Katie is on top of ever changing legislation and the local rental market and ideally placed to assist Landlords and Tenants with any queries. 

  • Team Member

    Simon Vella- Lettings Negotiator 
    Simon has experience in Residential Lettings having started his career in Bournemouth for a local independent agency and most recently in Chiswick in London for Corporate firm Chesterton's; having moved back to Bournemouth Simon is keen to continue his career in Lettings. Simon will oversee the applicants, viewings, viewing feedback, offers and referencing of tenants. simon@frostandco.net
  • Team Member

    Denise Rowell  Accounts and Lettings Administrator
  • Team Member

    Michael Powell - Property Manager 
    DD: 01202 082603
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    Client Testimonials
    • Introduction

      At Frost & Co Professional Lettings we are passionate about letting property and offer transparent, personalised and expert advice on all relevant aspects of Residential Lettings.

      Here's what some of our clients think.......

    Testimonials from Landlords

    • Landlord Testimonial

      Mr Moore

      Katie and her team have been managing my properties for over two years.

      I consider the Frost Lettings service to be second to none and particularly outstanding in the following areas: 
       ·They have found good quality long term tenants ·
       All paperwork and contracts have been professionally and promptly dealt with
       · Rents are collected and paid into my account promptly and I am notified by email
       · The team have sourced quality contractors quickly when problems have occurred and kept costs to a minimum

       In conclusion, I would recommend Frost Lettings services to any landlord who requires a professional, prompt and above all friendly service
    • Landlord Testimonial

      The staff are friendly and efficient
      Mr and Mrs Trisconi

      We have been using Frost & Co Lettings for a number of years and thoroughly recommend them. 

       They have always been able to find suitable tenants listening to our criteria and consequently we have good tenants who normally stay with us for at least a year. 

      The staff are always friendly and efficient and manage to find new tenants within a short space of time so rarely is a property empty.
    • Landlord Testimonial

      They are willing to go the extra mile
      R. Foulkes

      I have no hesitation in recommending Frost & Co. The service we have received has been exceptional. 

      All the staff are helpful, open and honest in the advice given and they could not have been more proactive and professional on our behalf - we have always found them to be a pleasure to work with. 

       I cannot praise them enough for the help they have given us over the years.; not only have they always managed to let our property very quickly, but whenever we have needed advice on finding good tradesmen for occasional repairs, they have provided a prompt and efficient response. 

      They are willing to go the extra mile that some other lettings agents don't seem to want to. They give a genuinely personal service. I would highly recommend them.
    • Landlord Testimonial

      Katie was professional, flexible and proactive
      J. Hughes

      Having used various estate agents in different contexts, Frost & Co was a breath of fresh air in letting our property. Katie was professional, flexible and proactive without being pushy - highly recommended.
    • Landlord Testimonial

      They are efficient and helpful
      Mr and Mrs Whitten

      We are very impressed with Katie Ticehurst as a letting agent, having first been aware of her in early 2000 when we dealt with her in previous firm.   She is efficient and helpful and have no hesitation in recommending their services.
    • Landlord Testimonial

      Thoroughly satisfied with the services recieved
      A Clayton

      I have been thoroughly satisfied with the services that I've received from Frost & Co. The Tenants that you've provided us with have been exceptional; your communications have been excellent and your staff are always a pleasure to deal with. 

      I would have no hesitation recommending Frost & Co to other landlords.
    • Landlord Testimonial

      Really impressed with the speed of the service
      S Gibbons

      I've been really happy with the service. I was really impressed with the efficiency and speed of service during the sourcing of a tenant and how hassle-free it's been for me. This has been especially important for me as I live overseas.
    • Landlord Testimonial

      Excellent service with good communication
      R Telford

      We have used other letting agents over the years with varying levels of professionalism. However, Frost & Co have provided an excellent full management service with good communications between all stakeholders involved without any issues on prompt payments.

      I would highly recommend their services to future potential clients.
    • Landlord Testimonial

      Prompt and efficient service
      S Pizzey

      We have been very pleased with Katie and her team. We'd definitely recommend them to others. Katie stands out in providing a prompt and efficient service. She always responds to queries straightaway and is on top of any issues that arise.
    • Landlord Testimonial

      They guided us in the purchase of BTL property
      Suzanne Brixie and Alan Whitfield

      We have used Frost Lettings in Ashley Cross now for several years. They have always been very professional in finding suitable tenants for our properties. Additionally they have also guided us in the purchase of buy to let residences. We intend to continue to use their services and would highly recommend them. 
    • Landlord Testimonial

      They competently let and manage my six properties
      C Derksen

      I have been using Frost and Co since 2014 and not only have they competently let out and fully manage my six properties they have also been willing to give helpful guidance and advice when needed.
    • Landlord Testimonial

      They never fail to be punctual and professional
      Mrs Webb

      I have employed Frost & Co for a number of years to let and manage my property in Broadstone. 

      They have never failed to be punctual and professional and have introduced excellent tenants.

       Based on my own experiences I would not hesitate to recommend them to any prospective landlord.
    • Landlord Testimonial

      Years of happy letting!
      K Fisher 

      Having used Katie and her team for many years I am always pleased to be able to recommend their unfaltering service. 

      A professional and thorough agency that succeeds in its promises and for me the stand out feature is Katie always makes the difficult things easy and hassle free. The knowledge and effort extended to find tenants and manage throughout the term are exceptional.

      Years of happy letting!
    • Landlord Testimonial

      Frost provide a reliable and transparent service
      Mr and Mrs Land

      We have been using Frost to source our Tenants for a number of years and are impressed with their level of communication and vetting procedures. 

      The private rental sector has change dramatically in the last three years due to new legistlation. 

      We find Frost provide a slick, reliable and transparent service.
    • Landlord Testimonial

      Staff are on top of ever changing legislation
      Mrs Harrington

      I was fortunate to meet the Staff of Messrs. Frost & Co. Lettings, under the Directorship of Katie Ticehurst, at the opening of their office in Ashley Cross. 

       I was very impressed with their professional attitude and, to date, have used their services on a Tenant Finding basis. Members of Staff are courteous, efficient and most importantly always up-to-date with the ever changing regulations required by a professional landlord. 
    • Landlord Testimonial

      N Parkinson

      Having bought a property through Frost & Co which I intended to let out, I had no hesitation in looking towards their lettings department as I was suitably impressed by the level of service I had originally received. 

       Here I was introduced to Katie and her team and with their professional outlook they promptly marketed my flat and found me the most suitable tenant.

      Although I do manage the property myself, I am always encouraged to turn to Frost & Co's excellent lettings team should I have any problems or queries. 

    • Landlord Testimonial

      I could not have wished for more from my agent
      G Aiken

      I can recommend Frost and Co in regard to finding a tenant for me in the Lower Parkstone area. They acted at all times in a truly professional manner and I could not have wished for more from my agent
    • Landlord Testimonial

      I was delighted when they opened a lettings office
      Mr Jones

      I have been a client of Frosts for some time and was delighted when they opened the lettings office. I have nothing but praise for the professionalism and courteous manner. I also hear from my tenants that they have been treated in the same way.
    • Landlord Testimonial

      Reliable, friendly and professional service
      Susie Richards

      I have used Katie and the Frost and Co team to find tenants for my property for a few years now They have always been so helpful and professional, and are always happy to help with anything I have needed in the past with regards to my tenants and property.

      Always a pleasure when talking to any of the team. The office itself is a lovely space to be welcomed in to also. Katie is always so helpful, efficient, and offers a reliable, friendly and professional service that I will continue to use
    • Landlord Testimonial

      They are simply the best!
      G Watkins

      A few years ago I purchased a brand new rental apartment in Poole and with not living locally was keen to find a professional company to offer a fully encompassed service. 

       After speaking with a few others agents and then meeting with Katie is what evidently clear that the professional service her and her team at Frost and Co offered stood out head and shoulders above the rest. 

       Over the last few years nothing has been too much trouble for them, they offer an exemplary service, from securing vetted professional tenants, arranging repairs as and when necessary, liaising with local services, nothing is too much problem for them. 

      As a landlord I would recommend choosing Frost and Co to look after your rental property they are simply the best.
    • Landlord Testimonial

      Fast, friendly and efficient
      Arlington UK

      We have used Frost & Co Professional Lettings for our local rental properties since 2014 and have never been disappointed with the service provided. 

      The properties have always been let quickly and this is down to the great marketing and helpful and friendly approach by each member of staff. 

      We will continue to use Frost & Co Professional Lettings and would highly recommend them to anyone looking for a fast, friendly and efficient service.
    • Landlord Testimonial

      Moortown Developments

      We used Frost and Company's services for the letting of one of our properties in Poole. They were very professional, efficient and found a suitable tenant soon after being given the instruction. We would have no hesitation in recommending them and using their services again.
    • Landlord Testimonial

      R Macpherson

      We would like to thank you for being such a supportive and professional agency working with us on our buy to let. You not only perform the necessary day to day requirements for legalities and communication with tenants but more importantly for us provide a sounding board for the various scenarios that arise, and provide sound advice based on you and your team's wealth of experience and it is here that we feel the value of your involvement. 

       We also feel you offer a fair hearing to both parties and we also know that, in terms of efficiency, we can rely on you to provide the high level of service that you have always promised, as that is what we have always experienced.
    • Landlord Testimonial

      I value your services immensely
      Karen Morgan

      I am an expat landlord and it has always been stress free working with Katie and her team. I know my property is in good hands and they deal with any incident that arises. They are prepared to go above and beyond should the need arise which is very much appreciated since I am thousands of miles away.

       I would like to say that from my first instructions to you to let my property everything has run very smoothly as you and your team deal with everything.

       I would recommend your services to everyone. Your vetting of tenants is thorough and your reports for proposed tenants informative. Your knowledge of the local market is very valuable to me as I have not lived in the UK for many years.
    • Landlord Testimonial

      Mr & Mrs Freegard

      We cannot recommend Frost & Co. Professional Lettings highly enough. We have used their letting and management services for several years and found them to be totally reliable, trustworthy, and professional at all times which has been a great comfort to us particularly as we are overseas clients.
    • Landlord Testimonial

      Mr and Mrs Bowra

      We have used Frost as our managing agent for a few years now and have found them to be extremely helpful and efficient. They have completely taken the stress out of renting out our property
    • Landlord Testimonial

      Dr Reichl 

      We have used Frost & Co as our letting agents for almost 2 years. During this time our 2 properties have been constantly let.

      Frost & Co have always dealt with any issues that either we or our tenants had promptly and efficiently.  

      We recommend them without reservation as letting agents.
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