Gilson Bailey, Norwich

After a very turbulent six months with a problem tenant I cannot praise the staff at Gilson and Bailey enough; Helpful, considerate and informative at every stage of the process. We have finally gone full circle and my new tenant moves in tomorrow. This would not have been possible without the hard work and dedication of Mark Hawkins and Courtney West, they have both gone far above and beyond to ensure a positive outcome.

C.Davy

David at Gilson Bailey was professional, friendly and efficient in all my dealings with the house letting. I would strongly recommend their service to future clients .

I. Bird

I've used Gilson Bailey as both a landlord and for selling my residential property, and on each occasion the service has been excellent. I've been updated as soon as anything changes, and given good advice whenever a decision has to be made. Would highly recommend.

M. Webb

David and the Team have been fantastic, and as a first time landlord have explained everything really clearly and been there to answer some of my questions. What a great team thanks and well done!

J. Wilbrew-Peach

Brought 3 properties through Gilson Bailey, all very smoothly. Also rent out 2 properties through them. Nothing is ever a problem, issues with tenants are sorted quickly and efficiently and always with a phone call advising of the situation, followed up with an email. Great service, why look elsewhere.

V. Marks

We recently utilised both the Sales and Lettings services of Gilson Bailey and I can't fault either.

Super communication from both teams, professional, honest and did exactly what I needed them to do. We had quite a challenging time with the rental and David and his Lettings team were excellent, helpful and offered great advice during the whole process and were worth every penny we paid them.

The Sales team also did a great job and found a perfect buyer for our flat (which wasn't the easiest to sell). All in all a great service. I would definitely recommend and would utilise their services again. Very often estate agents get a bad press, but Gilson Bailey definitely counteract that. Thanks for making the whole process so much easier than it could've been!

C. Pitt

I highly recommend the Gilson Bailey team.

Professional, efficient and friendly, excellent communication, I will not hesitate in dealing with them again. This team go above and beyond unlike other estate agents, I can't thank them enough for all their help during my rental process. I have told friends, family and work colleagues to use Gilson Bailey if they ever need an exceptional estate agent who are a pleasure to deal with.

Tracie R

I would like to thank the lettings department at Gilson Bailey for the friendly service we experienced with finding our first family home. Mark and Courtney were very professional and I would recommend this estate agency if you're looking to rent. Thank you so much .

T. Henry

I have rented properties for many years of many agents. We took a property to rent from Gilson Bailey just over three years ago, and I can safely say they have been the best agents. They never rang us up or hassled us over anything. If we rang them up with a problem, they dealt with it that day or sent someone out the day after. Got all our deposit back and was really fair. T

This is not an estate agent trying to RIP you off or take money. HONEST AND FRIENDLY IN EVERY INTERACTION WE HAD. We have brought a house now, but if I was ever to rent again I would defo rent a property through these. David the owner is also amazing.

A. Hall

We have rented for a house in the city through Gilson Bailey and Partners. We have been very happy with how they managed the property. I have rented with other agencies throughout the UK and Gilson Bailey is distinctive in their excellent work.

Firstly I got the chance to see the house twice before signing the papers for renting, the owner himself showed us around the first day and handed the keys to us, and went through the inventory with us.

Also towards the end of the tenancy, the owner visited the property to give us helpful tips on what to look out and fix, paint, clean etc in order to ensure that we got our full deposit back. And the final day the owner inspected the property and got the keys from us. The agency was liaising very promptly with the landlords letting them know of any repairs that needed to be done to the property. The agency and the people working there are very professional, friendly and approachable. We really appreciate your great work, keep it up.

E. Samota

Excellent, courteous and prompt service throughout my search for a rented home through to completion. Courtney was always very helpful, polite and prompt. I cannot recommend Gilson Bailey enough.

R. Fisher

Just moved to Norwich, into property let by Gilson Bailey. Really happy with the service provided, specifically that by Courtney. She was always accessible, easy to talk to and fast in her responses. Made a difficult process much easier to deal with. Thank you.

M. M

We recently rented a property via GB and had very good service from start to finish. Special shout out to Courtney who answered all our questions, quickly and with a sense of humour. Would recommend and use again if we ever need to. Thanks Kevin and Pete .

P. Thax

Cannot fault the process of obtaining my first tenancy through Gilson and Bailey.

The team, with a special mention to Courtney were extremely helpful with everything. The application process was so simple and Courtney updated me every step of the way providing helpful, friendly yet professional advice and answering my many worried phone calls and emails. Courtney went above and beyond to liaise between myself and the landlord ensuring everything was perfect for both parties.

The move in process was straightforward and the staff member who did this for me was very knowledgeable with everything regarding the house. I would recommend Gilson and Bailey to anyone looking to rent and am looking forward to a long and happy tenancy.

M. Gibbon

Gilson and Bailey provided exemplary service during my tenancy. They were always quick to respond to queries and effective in dealing with any maintenance issues. Communication was pleasant and transparent. The difference to previous estate agents could not have been greater. They have my highest recommendation.

J. Prinz

They have been so helpful at Gilson Bailey, I was moving from abroad with a young child and they made the process so easy for me. They were very honest and communicative when I was applying, and have been so good during my tenancy. Thoroughly recommend their services, and the standard of properties they let.

S. Borrett