Grainger, Clippers Quay

Please tell us about the good and bad aspects of living in your local area:

Great and serene location. Transport nearby making it easy to move around. Good facilities including gym, coworking lounge, theatre & dining room

How has the building management responded to any problems or issues you have raised:

Timely responses to enquiries, as well as useful guidance around tenancy queries

Please share one thing (or more) which you wish you had known before you moved in:

None, i’ve lived here for a year now and happy with how it’s been so far!

Please tell us about the good and bad aspects of living in your local area:

Location is great with a few tram stops only a short walk away so we had an easy and quick commute into work. The nearby Co-op is handy and supermarkets are a short walk.

How has the building management responded to any problems or issues you have raised:

The team are super responsive to maintenance requests and resolve any issues within a few days.

Please share one thing (or more) which you wish you had known before you moved in:

Only have positive experiences about our time at Clipper’s Quay and after reading over reviews I was nervous about our deposit being returned, however the team were very fair and returned the deposit to us very quickly after moving out.

Please tell us about the good and bad aspects of living in your local area:

There are plenty of quality shops and restaurants nearby, making the area very convenient. The public transport is excellent, with easy access to both buses and trams. Living here is generally great, though there is sometimes some traffic noise at night, but it is totally acceptable for city living. The open spaces are lovely, and if any BBQ facilities were provided in the future, it would definitely be a bonus!

How has the building management responded to any problems or issues you have raised:

The building management team has been incredibly responsive. Whenever I raise an issue, Darren and his team handle it quickly. Leila ensures flat problems are resolved seamlessly and professionally, while Queenie goes entirely above and beyond to sort out any moving or check-in issues smoothly.

Please share one thing (or more) which you wish you had known before you moved in:

One thing that is helpful to know before moving in is how seamless internal moves can be within the development. If you ever need to upgrade or change flats, the process is incredibly smooth thanks to Queenie and the team going above and beyond to assist with the transition. Also, while the vibrant location means you might experience a bit of typical city traffic noise at night, it is completely manageable. The unbeatable convenience of having excellent tram and bus links right on your doorstep, alongside a top-tier reception team like Leila and Darren, easily outweighs any minor city noise!

Please tell us about the good and bad aspects of living in your local area:

Lots of good restaurants and bars nearby and a co-op which is very handy as we like to eat out and can get our shopping from there

How has the building management responded to any problems or issues you have raised:

Yes they have been sorted out very quick when we needed help with a few issues when we first moved in!

Please share one thing (or more) which you wish you had known before you moved in:

We already know the area really well as we both work local to here and Florence showed us around the blocks which was very helpful of her !

Please tell us about the good and bad aspects of living in your local area:

Great location, coop on site, exchange quay tram stop just across the road, easy and quick to get into town.

How has the building management responded to any problems or issues you have raised:

Any concerns raised within my flat have been dealt with and resolved

Please share one thing (or more) which you wish you had known before you moved in:

Residents services team really helpful for any issues within the flat.