Grainger, Fortunes Dock
Silvertown Way, London, E16 1ED
Located minutes from Canning Town station with easy access to central London and Canary Wharf, Fortunes Dock offers beautiful open-plan apartments with excellent storage. Situated next to eateries, bars, coffee shops, and a Morrisons supermarket, Fortunes Dock is our second development in Hallsville Quarter - a new town centre regeneration transforming the area into a vibrant place to live.
Development location
Fortunes Dock
Silvertown Way, London, E16 1ED
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See how residents rate this development
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22 total reviews
This all-time rating combines reviewer scores for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of each review.
Some reviewers were offered an incentive for an honest review, regardless of rating
Experience
4.6
Value
4.5
Location
4.8
Facilities
4.6
Management
4.3
Design
4.6
Showing reviews 1–5 of 22
- Fortunes Dock, E16
John S (Tenant)
Verified resident
This reviewer has been verified as a resident of this development
Oct 2026
Please tell us about the good and bad aspects of living in your local area:
Good location, has some antisocial behaviour. Traffic is not loud however the building work that has been ongoing is very loud when windows are open and leaves dust on balconies. Brilliant transport links and accessibility .
How has the building management responded to any problems or issues you have raised:
Any resident is still able to access the parcel room . I’m aware some stolen items have not been recovered.
Please share one thing (or more) which you wish you had known before you moved in:
The reoccurring development issues on parcels and the limit of one mail box key per apartment which is impractical. Other Grainger properties provide one per resident, including Argo.
Manager's response3Thank you for taking the time to share your feedback. We are pleased to hear that you value the building’s location, transport links and accessibility, although we are sorry to hear about the concerns you have raised regarding parcel deliveries and the ongoing development works. With regard to parcels, we would like to clarify that missing parcels are exceedingly rare and are not considered a frequent occurrence within the building. Building management takes any report of a missing parcel extremely seriously, and each reported occurrence is investigated individually. Where items cannot ultimately be recovered, we understand how frustrating and concerning this can be for residents. The parcel room forms part of the building’s amenities and is a secured area. Access is protected by a point of access control at the building entrance door, as well as a further access-control point at the parcel room itself. The parcel room is located directly in front of the reception area where either a Grainger team member or a member of the security team is available 24/7. We continually review the security arrangements within the building and take residents’ concerns regarding the safety of their deliveries seriously. We also note your comments regarding access to the parcel room and the suggestion that only concierge or security should retrieve parcels. We appreciate that residents may have differing expectations around how parcel collection should operate, and your feedback will be shared with the upper management team for consideration. Regarding the ongoing development works, we appreciate that noise and dust can be disruptive, particularly when windows and balconies are in use. Please note that we are not undergoing any works & any works that are happening currently are from external parties with no connection to Grainger. Finally, we note your feedback regarding the number of mailbox keys provided per apartment and understand your point that this may be less convenient for multiple-occupancy homes. This feedback is also appreciated and will be considered. Thank you again for your feedback. We value residents raising concerns with us, as it helps us identify where communication, processes or amenities can be improved. Please feel free to speak to the resident services any time for any other feedback you may have.
Posted by:
Toni Muravsky, Senior Resident Services Manager
Oct 2026
- Fortunes Dock, E16
A A (Tenant)
Verified resident
This reviewer has been verified as a resident of this development
Sept 2026
Please tell us about the good and bad aspects of living in your local area:
The area was good however there is a lot of active construction which can be quite the disturbance when working from home. Side entrances however are unclean with a vomit stain on the glass and floor existing for over a month.
How has the building management responded to any problems or issues you have raised:
During the tenancy they were responsive however issues took months to resolve. Post tenancy however communication with regards to handling the deposit have been horrible.
Please share one thing (or more) which you wish you had known before you moved in:
Had I known the amount of stress the end of tenancy would’ve caused me I would have never moved into a grainger property.
Manager's response1Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your end-of-tenancy experience. We acknowledge your comments regarding the ongoing construction, communal cleanliness and the time taken to resolve some issues during your tenancy. We are pleased that you found our team responsive during your tenancy, although we recognise there were areas where our service could have been better. Regarding the deposit, the charges were based on the condition of the property following the end-of-tenancy inspection. Extensive damage was identified to furnishings and other areas of the property, including damage to soft furnishings which was, in part, attributable to the resident's pet cat. Cleaning and redecoration requirements were also identified. We understand that there can be disagreement regarding proposed deductions. Residents have the right to challenge these through the relevant Tenancy Deposit Scheme. Where a dispute is raised, an independent and impartial adjudicator will review the evidence provided by both parties and make a final decision on the disputed deductions. We aim to ensure that all charges are fair, reasonable and supported by the relevant evidence, and we regret that your experience of the process did not meet your expectations.
Posted by:
Toni Muravsky, Senior Resident Services Manager
Sept 2026
- Fortunes Dock, E16
jordan romany (Tenant)
Verified resident
This reviewer has been verified as a resident of this development
Sept 2026
5Please tell us about the good and bad aspects of living in your local area:
Living in my area has been a really good experience. There’s a great range of local shops, cafés and restaurants, and plenty of open spaces that make the neighbourhood feel welcoming. Transport links are convenient with regular buses and nearby train connections, so getting around is easy. My street is generally quiet, parking is manageable, and bin collections are reliable. The community feels safe and friendly, with very little noise or anti‑social behaviour.
How has the building management responded to any problems or issues you have raised:
The building management team has always responded quickly and professionally to any issues I’ve raised. They communicate clearly, resolve problems efficiently, and make sure everything is followed up properly, which has made the whole experience very reassuring.
Please share one thing (or more) which you wish you had known before you moved in:
One thing I wish I had known before moving in is just how friendly and supportive the community is. You don’t fully appreciate that from a typical viewing. The building is quieter than I expected, and the management team is far more responsive than you’d assume from a first impression. A tip I’d share with a new neighbour is to make use of the shared spaces early — they’re well maintained and a great way to meet people. Overall, the building feels more welcoming and well‑run than I realised before moving in.
- Fortunes Dock, E16
Larissa (Tenant)
Verified resident
This reviewer has been verified as a resident of this development
Aug 2026
5Please tell us about the good and bad aspects of living in your local area:
I think it’s a great area with supermarkets and a Chinese market nearby. It’s also really close to the tube station and bus station. Very easy to get to the city. It’s not a quite residential area. Probably that’s the only disadvantage.
How has the building management responded to any problems or issues you have raised:
They are great . They helped me a lot during the move out process!!
Please share one thing (or more) which you wish you had known before you moved in:
Not really. They have gym. So feel free to use that
- Fortunes Dock, E16
Tee (Tenant)
Unverified
Jul 2026
4Please tell us about the good and bad aspects of living in your local area:
Great location with two grocery stores less than 5 minutes away. It’s also right opposite the train station.
How has the building management responded to any problems or issues you have raised:
There were some delays initially but recently the issue was resolved. I liked the detailed communication and escalation of the matter with reasonable resolution options.
Please share one thing (or more) which you wish you had known before you moved in:
Gym is great, didn’t have before I moved and turned out to be really good standard. AC’s in communal areas also very good especially during summer
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