Greystar, Croydon

Please tell us about the good and bad aspects of living in your local area:

Excellent transport, location, furniture, amenities and maintenance. Unbeatable for the price in London.

How has the building management responded to any problems or issues you have raised:

Prompt response , next day sorted issues. Lovely team

Please share one thing (or more) which you wish you had known before you moved in:

Nothing in mind. All was better than expected. Thanks

Please tell us about the good and bad aspects of living in your local area:

Croydon has everything you need within walking distance. There are plenty of supermarkets, cafés, restaurants and shops nearby, as well as Boxpark for food and entertainment. East Croydon station is only a short walk away, making it very convenient for commuting into Central London or travelling further afield. The street generally feels safe and well maintained. There can be some traffic noise during busy times, but it was never a major issue for us. We never had any problems with bin collections or anti-social behaviour.

How has the building management responded to any problems or issues you have raised:

Every issue we raised was acknowledged quickly and resolved in a timely and professional manner. The management team kept us informed throughout the process and were always friendly and helpful.

Please share one thing (or more) which you wish you had known before you moved in:

The management team is genuinely very responsive, so it's always worth reaching out if you have any questions or concerns. Also, East Croydon station being so close makes commuting much easier than we originally expected, and Boxpark is a great bonus for food and socialising.

Please tell us about the good and bad aspects of living in your local area:

Good range of local food shops and restaurants, but failing shopping centre with low presence of good retail options. Loud on Boxpark event days. Few non-paid parking options.

How has the building management responded to any problems or issues you have raised:

Most issues resolved quite promptly. Some slower fixes due to replacement parts of faulty items not being readily available.

Please share one thing (or more) which you wish you had known before you moved in:

Noise levels are night can be quite high especially on days of boxpark events.

Please tell us about the good and bad aspects of living in your local area:

The local area is great. A lot of shops and parks nearby. Train station is at our door step, as well as busses and trams. There has been a lot of road works and at night which is not ideal. Theres also no large grocery shops within walking distance, most of them are local spots which are small and more expensive.

How has the building management responded to any problems or issues you have raised:

The building management team has been very responsive and reliable whenever I’ve raised an issue. They acknowledge requests quickly, keep you updated, and make sure problems are resolved efficiently. It’s clear they take residents’ concerns seriously and work hard to maintain a high standard across the building.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known beforehand is how the joint contract works. All tenants are jointly responsible for the full rent and any damages, not just their individual share, which can be important if one person falls behind or moves out. It’s worth making sure everyone understands this clearly from the start and has a good agreement between housemates to avoid any issues later on.

Please tell us about the good and bad aspects of living in your local area:

The local area has a good mix of convenience and character. There are plenty of shops, supermarkets and takeaways nearby, along with a few decent restaurants and cafes. Transport links are strong, with regular trains and buses making it easy to get into Central London. There are also some green spaces within a short distance, which is a plus. Overall, it is a practical and well connected place to live.

How has the building management responded to any problems or issues you have raised:

The building management has responded to problems and issues quickly

Please share one thing (or more) which you wish you had known before you moved in:

There’s nothing I wish I knew before I moved in to the building